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April 2023 by Brooke G.
The worst customer service I have ever experienced from a business I am paying for services from. No communication and emails and phone calls go un answered for weeks. Do yourself a favor and find another tax professional/accountant who actually values their clients and responds back in a timely manner.
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March 2023 by Kevin McAdams
I’ve been with Bay Area tax for many years never dissatisfied
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June 2022 by Reena S.
*** STAY AWAY FROM THIS PLACE*** Dorothy is the worst Tax Accountant!!! PERIOD. She will NEVER return your calls or respond to your emails no matter how urgent your matter may be. What she charges for her terrible service is a joke and not to mention all the errors she makes! She definitely should not be in business!! Please believe the reviews posted about her and find yourself a reliable/knowledgeable tax accountant.
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February 2022 by A J.
Seems closed. Building is empty. No forwarding address. I guess if they did your taxes in the past you're hosed
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June 2021 by Kathie Fitch
Professional and friendly
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April 2021 by Steve Germany
I have been at Bay Area Tax ever since they took over Draper and Forester which might have been 15 or more years ago. Although it may take a day or two to get response to email, someone is usually available in the office to take your call for you to leave a message as well. The one star ratings on here are bogus - most people never even used them and left one star. You want to be ripped off and pay more then go elsewhere. Dorothy now does my companies business tax return because I trust her and she does a great job.
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February 2021 by G S.
Like the others on here, wish I could give negative Stars!! Dishonest, unprofessional and unethical. I was instructed by Dorothy to bring a check to her office immediately for $500 dollars. I did as told. I needed my taxes done MARCH OF 2020 for my PPP, because my business was affected drastically by Covid 19. I called and called , then I called and called to get my money back! I never received any contact from Dorothy. So today I stopped by the office on Hamilton. Dorothy was very flustered and didn't want to talk about it in front of her employees.!!!!! Ha! She told me she sent me a letter and a check. She tells me that it is not for $500 DOLLARS!!! THIEF !!!!!!! I have no idea what she is charging me for! She never responded to me, and never did my taxes. (In the past 11 months) To take advantage of a small business owner like this is disgusting to me. And it should be to you too! I'm going to call the licensing board or whoever I need to, and report her. If you need a license to be a tax preparer she should have her's revoked.
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March 2020 by Brenda Q.
We have always had good service at Bay Area Tax. Dorothy has always been professional and gives us good tax advice when planning for the following year. Turn around of tax prep is quick. We have recommended her to friends and family.
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March 2019 by Shawn S.
Believe the reviews. This place is unprofessional and inept. So rude and so many mistakes on our return. We would never have worked with them because of their yelp rating, but our tax guy sold his business to them when he retired. This isn't just an angry customer. I truly want to warn people to not work with them.
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August 2018 by Manolo C.
It's unfortunate Ted retired, but you cannot imagine what it was like watching Dorothy be unprofessional. Phone calls not returned, emails not acknowledged, but especially money up front. Please read before going to this business.
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August 2016 by Vandana Kaushal
Trying to call them for a month and no one picks up the phone and no answering machine for someone to leave a message.
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September 2015 by tgig nv
Poor phone service Down web site No email response at all Duplicate greeting message with conflicting information Very poor response time Not so helpful specially once told about their poor service Would not dare to even start with them.
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April 2014 by Shahriar Vaghar
The most unprofessional place on the planet. Couple of Mickey mouse characters running this place. Left my tax records with them since February. After calling many times, they still don't know when it is ready. I don't think they'll be around next year.
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September 2013 by Nate B
I met with Dorothy two days ago. She seemed to know her stuff, especially for "small potatoes" audits, for which she only charges about $100.
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August 2012 by Kris Smith
We did our annual tax planning with bay area tax and we are satisfied with the result and professional service. We now know what our tax obligations are and how to position our taxes and finances to maximize business results. good service and money well spent at bay area tax, San Jose CA. thanks Dorothy