“I lived here for 18 months and loved it. The staff is super helpful and friendly (Brenda is great), the facilities are clean and well maintained, and the units are nice. If the opportunity presented itself, I would live here again.”
“In the past I would have given this place 3 stars but the new management has really stepped up and made improvements. They are very responsive and helpful with any questions or issues I've had.”
“Hello everyone. Share my experience with Maintenance services in the apartment complex Fontaines at River Oaks. First create the ticket. The next day Mauricio ( technician) diagnosed our dishwasher and replaced the pump. Unfortunately there are two issues happening. Anyway, the next day Mauricio replaced the whole dishwasher due to the main controller failing. It takes two days but the care is important and the attention of our problem too. Thank you Mauricio and team.”
“4.5/5. If you're tired of all those "luxury" units that offer lots of stuff no one needs and you just want a reasonable place, you'll want to consider this one.Let's start with the bad. The property is old, which means you'll get the usual issues, including the type of noise that is detrimental to cardiac health. If you're considering a lower unit, try to get a feel of how much movement you'll have upstairs before renting. Telltale signs of too much movement usually, but not always, include lots of stuff on the deck and presence of doorbell cameras. There are units that feel like tyrannosauruses live upstairs. When they walk, you can see ripples on water glasses standing on your kitchen counter. It's striking, yet not surprising given the structure. Some people and pets are nocturnal, so the movement could easily start at 11pm and end at 2am. Even in units with light footed upstairs tenants, you'll get the same noises from the hallways, albeit less intense. People let doors slam shut, with a force that shakes doors across the hallway. Another potential noise issue comes from wall-mounted TVs. The wall becomes a passive amplifier of the speakers, and it can feel super loud in adjacent units. Lastly: be careful with elevators and trash containers. Elevators are noisy and the trash is loudly dragged out in the early morning hours. If you get a low noise unit, you'll be fine.The very good: Management. They're super helpful. Although short-staffed, they get the job done and are easy to work with. Note: don't waste your time trying to get through the phone robots, you won't ever reach anyone at the leasing office, just pay them a visit in person. Same goes for applying: go physically. Take a look at the actual apartments. You will have to do application stuff online, but make sure you visit first.More about the units: The renovated ones are good, make sure to take a look at those. Some of the heaters are weak, be prepared with supplemental heating like space heaters. The air conditioners are OK, powerful for their size. I just wish they were reversible heat pumps. The parking situation is good, though not assigned so you might need to spend time looking for your preferred spots. AT&T fiber internet is great, though be advised: it will take a tech visit and about 4 hours to get set up, even in pre-wired units. You have to go through the bulk account and pay the corporate Avalon middlemen, but at least you get more speed for the price. If you go with Xfinity, you can set the equipment up yourself, and the network at the property gets good signal, so you'll have a stable connection.I hate that PG&E is paid through Conservice, they're horrible, but they're everywhere and inescapable. Electric meter numbers don't match, you'll wonder if you're being scammed. Units have no water meters, and the water heaters are common gas fired boilers (btw: they still depend on electricity, so hot water goes out when there are power outages) it's pretty much all divided "equally". So feel free to use all the water you want. The pipes are old galvanized, so don't be alarmed by nasty colors just after opening faucets. BTW, there's a review here saying you'll want to look for a new shower head from Amazon. Don't do that. Tell maintenance about any issue, and they'll help you. I was unsatisfied with my shower head's pressure, and they replaced it in no time and it's perfect. The culprit of blocked shower heads is probably the galvanized piping.I've no complaints about amenities. There's occasionally minor issues: An elevator somewhere is down. A laundry room needs to be closed for a while. The system to reload the laundry card breaks. PG&E has a power outage for a few hours. Key fobs stop working. I've seen these kinds of issues happen everywhere, and personally haven't been affected by any of these, so my review is very positive. It might seem like I'm negative. I”
“Robert and Rojelio are the best! I feel we have the best maintenance team around! When there is an issue, they respond so quickly! The netting in my sliding door came off as my daughter ran into it. I saw them outside and they promptly took out the door and fixed it, no questions asked! They are the best!!!!!”
“I have lived in many apartments but Brookdale truly feels like home. The wonderful flowers, birds, squirrels, ducks really add to the complex and make it family-friendly. Would recommend if you need a quite, homely place for your family :).”
“I was searching for 1 bedroom apartment for my son, and I had the pleasure of speaking with Pamela, the manager. She was incredibly friendly and knowledgeable. Pamela took the time to go through the renting process with me. Her welcoming demeanor really made me feel at home. Thank you”
“We've lived here comfortably and pretty safely for 3 years.
As others have pointed out, Ray on the maintenance team keeps this place running smooth! He's always prompt, professional, kind and friendly. He will fix whatever problem has presented itself AND take the time to say hi to your dog. Things malfunction, it's a normal part of a home. But Ray gets things back to working order quickly- even if it's a weekend. I can't imagine this place without him here!
Despite others' complaints, the rent here seems on par for the area. It was sort of mid-range when we moved in. Spacious storage wise and parking wise. Our unit was renovated before we moved in and it has held up relatively well. We had a small number of ants once. The complex has pest control here weekly anyway and they came by and took care of it the next day. Haven't seen an ant since.
The noise of renovations around the complex can be loud especially if you're near one of the large dumpsters they fill and empty almost daily. There's also debris around these dumpsters constantly (broken glass etc) But it is something we were warned about before moving in. They tried to start tossing things into the dumpster around 7am one weekend but all it took was me standing in my doorway, telling them it was too early and they left.
Our catalytic converter was stolen from our spot in the parking lot over night once but I know that's a common thing. If packages are left outside the mailbox they will be stolen. The mailboxes themselves have been broken into a couple times too. But Justin at the leasing office holds packages for us now! He'll also come pick up a package from your door and hold onto it for you if you're away. Super friendly guy. Always around to answer questions and help out. We did install home security cameras etc for peace of mind but I dunno, I think that's just par for being in the bay. We've felt generally pretty safe here. I think it might have something to do with our unit being further away from El Camino and more nestled into the subdivision, but who knows.
The neighbours & staff are friendly, there's a nice park nearby, the place is very dog friendly (except no pets allowed in the common area which kind of sucks...) but it's close to work and the climbing gym.. if we've gotta be in the bay this place is good enough for us.”
“I am very impressed with the Maintenance Team at this apartment. I submitted a request to fix a noisy toilet next Wednesday, but to my surprise, they resolved it on Saturday morning. The response was incredibly fast. The technician, Efrian, was very nice, friendly, and professional. He quickly fixed the issue that had been disrupting my sleep all week due to the noise. I'm very grateful to Efrian for his help.”
“I recently self-toured the historical lofts/apt for a 1b1b. It's a beautiful loft with exposed brick walls and nice appliances. The community has great amenities and is walking distance to some amazing places in Japantown.But this 5 star review is for Maricela and the leasing office. Maricela was really helpful and answered all the questions I had, and I had a lot!I didn't submit an application this time but I'll definitely consider the property in future.”
“I’ve lived here for about 3 months and I am very happy with the place overall. The training will be a little bit noisy but the location with the farmers market right across the street on Sundays and being in the midst of downtown Mountain View as well as the amenities are top notch. The staff are also extremely diligent, and careful. For example, they did a very good job of cleaning the leaves out of the pool shortly after they had fallen in.”
12:30 - 5:30PM
3320 Montgomery Dr, Santa Clara“I recently leased an apartment at Santa Clara Square and could not be more pleased with the service I've received throughout the process. I had a long list of requirements for the home I wanted and Sabrina was beyond patient with me. She asked all the right questions and ensured I found a home that I loved. Thank you to the team at Santa Clara Square. Looking forward to calling it home!”
“"I've had a great experience working with Maplewood Apartments
Over the years I've been working for Killroy Pest Control to keep the unit's pest-free. Dan is consistently prompt and organized, always having the keys ready for inspections and services, which ensures that the process runs smoothly.
I also want to give a special shout-out to Betina for her exceptional customer service. She always greets me with a smile and is eager to help when I provide invoices. She also does a fantastic job following up with residents to ensure they're prepared for treatments when necessary.
Overall, I highly recommend Maplewood for their professionalism, efficiency, and top-notch customer service. Their commitment to keeping the unit's pest-free is truly appreciated, and their team members like Dan and Betina make working with them a pleasure."”
“It is a great apartment complex. During my 2 years there (2021-2023), it is a pleasant experience interacting with the leasing office, and all maintenance requests are addressed quickly. The apartment is well maintained with lush green trees, relaxing creeks, and colorful flowers. It is also in a very convenient location with lots of grocery store and restaurant in the area. 85 and 280 are just minutes away, but you do not hear noises from them.”
“We decided to stop by these apartments and were immediately greeted by Alicia. We were looking for a 1 bedroom apartment close to work. She was really nice and thoroughly explained everything the apartments have to offer. It was just a bit over our budget. We really appreciate Alicia for being so patient and trying to work with us.”
“I've been a resident at Station 101 for close to 5 years now and I am satisfied with my experience. The management team is professional, friendly and always available to help. They also take the time to organize fun holiday parties for the residents, which is a great way to bring the community together. However, the sound insulation in the apartments could be better. The maintenance team, in particular, Robert is always quick to respond to any needs and ensures that the community is running smoothly.”
“I have been living here since 2019. They always had good leasing managers and maintenance teams (person). The place is always spotless, well-maintained and close to downtown. Special shout out to Sandra for all the help in the last 2 years.”
“I had a great time living at The Shadows for 2 years. Friendly staff, maintenance is quick, clean lawn, common areas and gym, an apartment with working appliances. Very convenient location, extremely close to 101 and the Google office buildings in Mountain View.”
“I wanted to give a shout out to Sandra. I recently got my car towed out of my parking spot because I didn’t have my parking permit displayed. She reached out to me and agreed to reimburse me for half of the amount. That’s pretty reasonable since I did forget to display my permit.On top of her helping out with the reimbursement, she is also in the process of helping us transfer to a unit we’ve been interested in. At first, we were told we had to pay a pretty big amount in order to transfer, but she re-calculated everything and got it down significantly. No discounts involved, but is implementing the proper process for us. I appreciate her taking the time to hear me vent and to talk me through the transfer step by step. This is the type of service all companies need.Thank you Sandra for hearing me out and actually helping me.”
“We had an amazing time living here at Cezanne for more than 4+ years. Very lively and safe place to live. Manager Anu has been friendly and very helpful throughout. We rarely faced any issues living here. Cesar was always prompt for maintenance and was very helpful.”
“Best apartment thus far! Huge shoutout to the leasing office team, especially Kimberly! I had a horrible roommate situation, but thanks to their help, I was able to tolerate it until the lease ended. Also, they handled all service requests promptly and diligently. From the amazing amenities to the cleanliness of the property, I highly recommend Cobalt! ?”
“Living here has been a truly positive experience, thanks to their exceptional service and commitment to resident satisfaction.I am particularly impressed with their proactive approach to maintaining the property. The common areas are always clean and well-maintained, creating a welcoming atmosphere for all residents. Their communication skills are commendable, keeping us informed about any updates, events, or changes within the community. From day one Flomina & Amy have gone above and beyond to ensure a seamless and enjoyable living environment. Their dedication to addressing any concerns promptly and efficiently is impressive.”
“I have absolutely loved living at Cherrywood Apartments. It is the best place I have ever lived. Its clean. The maintenance people are nice and thorough, and security watches over the property. I would recommend Cherrywood to anyone looking for a great complex.I would really like to get in touch with Lorrie if possible. Thank you for everything Cherrywood!”
“I love this place. The co-ordinates are aligned.I don't know who these dementia laden people are who have the balls/stupidity to complain, but THIS is to THEM. Get your butt into your thankfully very low rent, yet extraordinarily extremely high life apartment closet (of which ALL 3 ARE ROOMY ENOUGH TO FIT YOU!), get down ON YOUR KNEES in PRIVATE & THANK GOD (whatever God you thank or whatever you choose to call God!) & then ask FORGIVENESS for being so thick headedly ungrateful, promise to do better, DO BETTER & then LISTEN!Prayer is LISTENING! Not BITCHING! LISTENING, kids! Do I have to be a nanny FOREVER?????”
10AM - 5PM
1 Vista Montaña, San Jose“It has been about a month since I moved in here, and so far so good.I like the unit about the fact that I can get enough amount of sunlight from the big windows. Staffs are kind and nice too.”
“Best apartment among 4 I lived in the bay area.
The staff Julie and Maria are the best I have ever met.
They are puncture, friendly, and most importantly help to solve the problems(so professional, especially responde to emails quickly to solve problems).
Fore sure the buildings are not new or fancy, but the quietness, location and the nearby part worth much more than the price.
I have to move out for personal reasons, and maybe come back in the future.”
“My experience at Estancia has been great, signing the lease to a newly renovated apartment unit at a great price.Management responds quickly and is very helpful in answering any questions. Service requests are handled within 2-3 business days. There has been some inconvenience with both east or west gates being damaged a few times during my time here but management has always been communicative and repairs are completed in a reasonable time frame.The noise level during my time here is fairly quiet and uncovered parking near my unit has not been an issue after the new parking system was implemented. The location of the apartment is nice as well, quiet and safe. Overall, I am very satisfied and had a great experience here. I definitely recommend living here or at least checking the apartment out.”
“Manager Justin is nice and highly responsible at work with a positive & sincere attitude. She addressed the plumbing issue at my unit even on the weekend (she coordinated with the plumber and got it fixed though it was not a working day). She is so friendly with children & my daughter likes her very much as she always wishes her with a smile & shows a kind of affection. Also, she greets us nicely with the most positive attitude whenever we see her in the Miramar premises. We noticed that Her plans look good with respect to improvements at Miramar (Gym, taking care of timely tree cutting, cleaning, addressing car parking lots' lights fixes, plan of replacing old stuff in old units to make tenants comfortable, etc.). Compared to earlier management, the current manager's working style looks good. We feel she is giving her best to Miramar in her possible limits. We sincerely appreciate her working style. Keep going!!”
“My time at campbell plaza was nothing but positive. Lorna is the sweetest and friendliest staff member. She was always nothing short of attentive and made me feel like she really cared to help assist me. Overall the leasing staff is helpful and makes the leasing process smooth and easy. Incredibly happy to have called campbell plaza my home!”