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January 2024 by Autumn H
This is the post office that does passports for anyone with base access. Not sure why it's on Google maps multiple times with different addresses, but it is located in the 22 area across from the air field on 10th St., which is the same street the new McDonalds is on. It's back a couple blocks and the building number is NOT 1103. It is 22103
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January 2024 by Connor Shea (Cpl Shea)
The website has an incorrect address which takes you to the wrong post office on base. Go on GOOGLE MAPS and type in 22 area post office. It’s located near a mc Donald’s.
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February 2023 by Hoang Nguyen
Great customer service. I needed to mail a package and the postal clerk was very helpful and nice. Easy to find location and good parking spaces. They now have Passport services which is super helpful.
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August 2022 by Kara Pleshe
Such kindhearted people! Sun was super helpful and understanding, definitely a gem.
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October 2021 by Kara Tritle
Such kindhearted people! Sun was super helpful and understanding, definitely a gem.
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April 2021 by Catherine Cheng
Excellent passport service. Thank you for making this confusing process easy.
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October 2019 by C T
Since the turnover of employees, this post office location customer service has plummeted. Every time I go there is an extremely long wait just to get an employees attention. You can hear them talking in the back but they don't have the time to even acknowledge a customer at the window. After an employee in working with passports informed another employee that a customer was waiting the employee said, "They're just going to have to wait." I was the only customer waiting and when an employee came to the front to close the door, she looked at me but refused to even say hello or give any reason for the wait. After being ignored for several minutes I left. I will have to go to another location. This behavior has been a common occurrence in the last year with this location.
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June 2019 by B
Great staff, quick service!
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April 2019 by Alexander Skorobogatov
Phenomenal staff, saved me a ton of money sending overseas! Sai has a fantastic way of communicating and she is the most helpful person I've ever came in contact with at a post office. God Bless!
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December 2018 by Jacob Maurer
Most helpful customer service you will ever have at a post office. Sai is very knowledgeable on passports and international shipping (ie: deployed service members), and makes the process far swifter than any other attempts I've had at another post office. Lunch hours are a bit offest to accomodate Marines on a lunch break, so check the hours before just dropping by.
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October 2018 by Domenico Massaro
FYI--only USPS in base that does passports
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November 2017 by Tristan Quiamco
Best USPS and Passport service!!! Best customer service goes to Sai!!!
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May 2017 by Karma world
Can anyone tell me the phone operational hours. Other then that always clean and organize.
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March 2017 by Shelly B
This is a first time I have EVER had a good experience in a post office. I am so used to poor customer service that I was very surprised at the great encounter I had at the Area 22 Post Office. I must thank and applaud the postal rep whose first name was “Saiâ€, because she is the reason I am putting in this review. She was polite, professional, and efficient when processing our passport applications; she knew the paperwork inside out. It is a shame though. While awaiting our appointment, we watched streams of customers flooding in. We could see she was swamped at the counter; basically doing the job of two people. It was exhausting to watch, but she did it without complaint and with a smile. Thank you Miss Sai for my very first good experience at a US Post Office.
