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November 2024 by Destiny Mccaddin
ALMOST every employee here I’ve had a wonderful time talking to, no issues at all, most of them are super nice. But the one lady in the back by the tailor/boot section ALWAYS finds a way to argue with me over the stupidest issues. I kid you not we had a great time in the store today with everyone we talked to, realized we left our yeti mug in the tailor shop that had just closed. We stood at the door knocking, the boot lady comes over and says they’re closed, cool, we aren’t leaving without our cup can you let us in or get them to bring it over for us? We can see they are still there in the back. She continues to say sorry they’re closed but in the most condescending tone. Again, cool, we are going to stand here and knock anyway, it’s an expensive cup and we live on the other side of base and rarely make it down this way. My husband sees the door is open still, he goes to step in to call for someone or just go grab it off the counter because we can see it sitting there and even pointed it out to her. She gets SO upset and is YELLING at us like we are five year olds over a cup we just needed to grab. Over and over again saying “we don’t do that, we don’t do that” instead of just saying “oh you can’t go in there let me grab it for you SINCE THE DOOR IS OPEN. Our fault for leaving it but it would have been so much easier to just GO GRAB THE DAMN CUP. Which is what I eventually said after she stood there yelling at my husband saying the same thing over and over. Her customer service is absolutely TERRIBLE. I mean jeez ! The only reason I’m giving two stars is because everyone else is so nice. But my god that lady is terrible to talk to over anything and this is not the first time I’ve been in a stupid argument with her. Undercover boss would have a field day with her. We were literally walking out smiles on our face when we realized my husband left his cup, after that we were fuming mad at how the situation was handled. Anyway, avoid that lady at any cost. Which is a sad thing to take from this.
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October 2024 by Marc P
Main exchange but I still think Miramar is bigger. Long lines form.
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October 2024 by Rosalinda Ramirez (Rosie Ramirez)
Good sales today.
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October 2024 by the memescape
You want it? They got it! As long as you have enough rupies.
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September 2024 by jesse chase
You can find everthong here
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February 2024 by hugo portillo
Good place to buy Marine Corps clothing, gifts some fair prices
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February 2024 by Lord John
Great assortment of shopping items, clean organized store. Great amounts of brand name items. JUSt beware of a cranky cashier.
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February 2024 by Casch52
Meh. Lots of designer clothes and accessories but the prices though discounted are still high.
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January 2024 by D SHIRLEY
Brings back memories of my active duty days. Some good prices on select items.
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September 2023 by Wvaldo Mendosa
Young marines and sailors! Don't buy electronics from here!They have signs everywhere with their return policy and then don't honor it! Beware! I bought a Nintendo switch and an oled switch and tried returning it and they tried telling me I couldn't return it because it was considered software?!?! What?!?! A gaming console isn't software! Went through so many hoops to finally return it even called the main number for shopmyexchange. I just ended up returning everything.... then they were all looking at me funny because of it....
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August 2023 by Manuel Diaz
The menu is great. Check out the desserts!
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July 2023 by Kay Robinson
The prices and selections aren't all that great. I wear a 1X women's top, none to be found. Wanted a bird feeder and bird bath, you had one feeder and no baths. Wanted to get 3 Murad face products, did not have. I came out there because of the scratch off coupons. I bought nothing and gave the scratch offs away. Found some tops and my bird stuff at Walmart!
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May 2023 by Aljoša Kodrič
Very big store. Nice and friendly employes.
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April 2023 by Cecilia B.
Long lines! And not enough inventory for USN personnel.
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March 2023 by Jinyoung J.
I noticed we can check online on the MCCS website for the calendar of events, but I rarely participate in them. In a week or so, there's about to be a book-signing! I love the countdown clock--it reminds me of the ones at the fitness centers. It's March, and it's about to be St. Patrick's Day, although I feel like the exchange might have more decorations for Easter. Nonetheless, I'm very thankful for the MCX!
