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December 2023 by Kristine J.
I took my antique diamond ring in to be repaired. It needed a new crown. I was worried that it would look like any old solitaire diamond when they replaced it. I picked it up today and I'm just completely floored by how beautiful it looks! He set the crown in so delicately. All the filigree is in tack and the ring still retains the antique look. I've had the ring for 53 years and it looks like it did when my husband first gave it to me. It was at least 50 years old when I got it. So this 100 year old ring looks fabulous again! You can trust your most precious things to them.
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August 2023 by Emma Leigh W.
First a little backstory. Have you ever heard of a Facebook page, called the moms of Camarillo? Amongst town they're also known as the mob of Camarillo, the meanie moms of Camarillo, the mob of Camarillo, etc.... It's a page run by a couple of bored housewives that are completely drunk with power! The purpose of the page is for moms to ask for recommendations on things in Camarillo and to voice complaints or concerns about certain companies. So somebody was asking for a referral to a jewelry store and people were throwing out suggestions and people were throwing out names of places not to go. I mentioned do not go to Van Gundy's. A member of the group asked why. And I explained that the day before I was to go out of town, my bracelet broke. It wasn't a fancy bracelet, it wasn't real gold or real jewels. It was a $20 bracelet I bought at Target about two years prior. It had a little paw print charm on it that my veterinarian sent me when my cat passed away. The little tiny metal link holding the charm had broken in half. So I went to VanGundy to see if they had a little metal ring that I could just loop through the charm and take some pliers and smash it back onto my bracelet. It was coming up on 5 o'clock at night, and I was leaving town early the next morning. The sales lady went on and on and on and on about the only way they could fix it was to use a real gold link and solder it, etc. etc. i'm now running out of time because she spent 20 minutes with my bracelet in her hand in the back talking to somebody about this. I finally told her I would agree to buy the metal ring, but I would literally just smash it with pliers myself, because it was not an expensive bracelet. She said they would solder it for free. The cost was going to be $130. I told her the bracelet only cost $20 and I really just wanted to attach the charm and I'm sure they had some kind of little metal link in that whole big store. Long story short I agreed to this nonsense. Now keep in mind I've probably been in the store for over 30 minutes and she told me they would make soldering it a priority and that it should probably only take 30 more minutes. Well now their store is closing, but I agreed to do the gold link and the soldering. She takes my bracelet back and I go sit outside to wait for the half hour. I dig through my purse to look for my phone to call my husband to tell him what's going on. As I dig for my phone I see a pack of gum so I decide to have a stick of gum. Put my gum in my mouth, put the wrapper in my pocket, started to dial my husband and the sales lady walks out and voilà. My bracelet is done. Yep. The whole thing took about two minutes. Not 30 minutes which was part of the sales pitch to justify the expensive charge of $130. So now it gets creepy. The person on the face group page, which mind you is a public forum with about 7000 members, comes back onto the public forum and publicly states that she looked up my name, to find my sales history, address, and phone number. She said she did that because she wanted to call me and discuss this with me. No, I didn't make a complaint to the store, I simply voiced my opinion on a page where people ask for other peoples opinions. So for her to look at my private information, well, To me that was unbelievably unprofessional. I should have a right to voice my opinion without someone from Van Gundy going onto a public forum, making sure that I and everybody else knows she has my name, address, phone number, credit card number, and purchase history. It came across to me as threatening, invasive, and a complete abuse of a general employee having access to any customers personal information. When I called the company to discuss this with a manager, they could not have cared less, all they cared about was that I was recommending people not go to their company. So then I began to wonder if the person on Facebook is the manager of the store, or worse, the owner. This place is creepy, they will rip you off when you are in a hurry and your choices a
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August 2023 by libby doolittle
While visiting my friend in Camarillo, I had the pleasure of shopping at Van Gundy’s. A sale was going on and I took full advantage of it. I found 3 wonderful pieces of jewelry that I am already enjoying. I certainly recommend this store. I was treated with upmost respect and I just had a super fun time.
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July 2023 by Natalia DeLaCerda
Most wonderful experience taking my grandmother’s ring here to be fixed up and resized (turned out beautiful). Was treated as if I had been buying their most expensive piece of jewelry. So incredibly grateful for the care, time, and compassion shown. Aaron was a dream, and I hope he gets a big fat raise because his thoughtfulness, time, attention, and compassion is unmatched and made the experience so lovely for me. Will be recommending Van Gundy to everyone!! And Aaron is a national treasure!!
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June 2023 by Daniel Ford
Since the moment I walked into Van Gundys I felt like I was welcomed almost like family. Megan had an appointment scheduled but still took some time out of her day to show me some rings and try to figure out if we could find what I was looking for. We settled on a ring and a diamond and as simple as that it was getting set and I picked it up that next week,I am extremely happy with what they did with the ring and all the help I received. Will be going back for a wedding band and probably more jewelry in the future for my soon to be fiance!
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June 2023 by Candace Kaplan
My first time at Van Gundy , and couldn't be happier with their service. The stone in my ring was loose and needed to be tightened . Did I mention it's not a diamond? Didn't matter, I was treated no differently. My ring looks better than when I bought it! Seriously, and the service and cleaning was $20.....I've never had a "jeweler" in my life, but I feel like I do now.C M Kaplan
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May 2023 by Kathleen Price
Erin is amazing. He made suggestions offering many options for the updating of some family jewelry as well as design of engagement ring for my future “niece in law”. There was no pressure which was so refreshing and encouraging. I also feel completely comfortable leaving jewelry for appraisal. The inventory in the store and the diamonds are exquisite. It’s the total shopping experience itself at van gundy that (esp with Erin) that makes this so special! Thank you Erin!
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March 2023 by Deanne Daily
I can't even say how much I love these people! Aaron is a designer extraordinaire and Meegan, so great for her valued taste in jewellery.Love Van Gundy's!
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October 2022 by Bryan Cubero
Fantastic service. I worked with Aaron and he was very helpful. I would definitely recommend Van Gundy Jewelers.
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July 2022 by Marcos Castro
Michelle really guided me through the engagement ring buying process. Got a very high quality diamond at a very affordable price. I will definitely be coming back for any future jewelry purchases!!! Made me feel like family every time I went in.
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July 2022 by Bonnie Cox
I am so fortunate to live within walking distance of Van Gundy Diamonds! I have had a relationship with them close to a decade and they are consistent with both their performance and customer service. Their expertise and professionalism gives them a five star.!
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June 2022 by Joshua G.
I wanted a very custom piece made for my girlfriends birthday. They hit it absolutely out of the park!! I could not be happier and I cannot wait to see the smile on my girlfriends face!! Wanted something heavy and over the top, they helped me design it, let me approve the mold when it was ready, and even made it adjustable because I wasn't sure on final length. So happy, thank you so much Michele and Megan!!!
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June 2022 by Senerey De Los Santos
I just got multiple compliments on my gorgeous ring out here at the race track and thought I would get on here and write a review.I’m so in love with my ring and get so many compliment everywhere I go! A huge shoutout to the staff at Van Gundys who helped my husband pick the perfect ring for me. I just went in to get my ring cleaned and the staff was so warm and friendly…. I highly recommend!
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June 2022 by Robin S
ABSOLUTELY EXCELLENT service provided by Michelle & the entire team at Van Gundy Jewelers! I had both my engagement & wedding rings resized. Michelle took copious notes & pictures of both rings & told me exactly what they would do. It took about two weeks to complete. I picked my rings up this morning & was amazed at how gorgeous they were! I fell in love my rings all over again. The work they do is impeccable. Per their request, I’ve already made a follow-up appointment to make sure the settings are still good & I’m pleased with the result. I appreciate & love that they are taking the time to follow up & ensure the quality of their work! Thank you so much, Van Gundy Jewelers, for your phenomenal customer service!!!
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June 2022 by Christopher Beeson
Top tier service, from beginning to end. Aaron was a fantastic help and educated on all there is to know about diamonds. I would highly recommend to anyone in need of a trustworthy jewelry store that only puts out high quality and provides exceptional service.