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December 2024 by aimee king
Jackie did the great job ! She is so friendly and professional !
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October 2024 by Alexche Smithy
Nice store with good outlet prices. However as a customer I found it a bit weird and uncomfortable with all the livestreaming/online reselling going on in this store. For other customers keep in mind that you will probably be filmed and live streamed by other customers while shopping here. When I visited I counted 4 livestreamers reselling the purses. Staff was generally attentive but should limit the live streamers or ask them to not film other customers. Therefore only 3 stars.
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August 2024 by alena banales
Went to this location and bought a pair of sandals. I live about 2 hours away, so when i got home i tried them on and noticed damage on the insides of the sandals. i called and texted this location to try to get a different pair because im not paying $200 for damaged shoes. They said they would send a shipping label so i could send the shoes back and then they never sent one, i even reached out multiple times after being ghosted by them and no response. i tried to return at a different location because i’m not able to drive 2 hours away and they weren’t able to help me because the shoes were damaged. completely unacceptable, do not shop here.
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July 2024 by Princess Brenda
Found a deal @ 70% on a bag ...👍
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June 2024 by Carmen M Cruz
This place is very good for shopping
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April 2024 by Ritia Sanchez
I’ve never done a review for anything but for this I had to. The staff were so disrespectful, I over heard them describing my clothes for I don’t know what reason I was looking at the bags, that’s when I got a phone call and reached for my phone in my bag and then hung up and put my phone back in my bag I don’t know what they were thinking and they can check the cameras I don’t care, they were making it sooo obvious that they were reaching to look inside my bag so disrespectful but I wasn’t going to let them stop me from buying what I wanted to buy in which I bought, but honestly if they had something to say just tell me but I didn’t want to be rude and make a scene. Never going back again !!!
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March 2024 by Lulu Leon
I loved it, I recommend validating the available discounts, all the staff very friendly and variety for all tastes and prices.
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February 2024 by Emely Daniela
Drove an hour to get here 25 minutes before closing and didn’t let me see the sandals which is what I came for, super upsetting
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February 2024 by Alexandra Herrera
Great customer service. Great help finding my perfect bag
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January 2024 by Sarah C.
Tory Burch new location is at the Main Camarillo Outlet right next to Jimmy Choo shop. This new location is a lot bigger than the old one. There are many selections & varieties here. This store is very charming but very elegant. Upon entering we were both greeted by the workers. The workers really let me & my husband browse around. Evelyn saw that we were wondering about a purse and quickly came over to help us. She was very friendly and Sweet. She really listened to our questions and answered them. The prices for everything is very reasonable, we also heard there was a sale so we also excited for those! We came in to buy one purse and ended up with 2! The store is super clean & highly organized, toward the back of the store they have different varieties of shoes & they have also clothes here too! A bit of everything. Joanna Checked us out, she was very down to earth & very sweet . She asked us if we had any questions & she answered them too. We would love to thank all the workers for being so friendly & kind! We will definitely tell all our family & Friends to come here! We will definitely be back!
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December 2023 by henlectric
I CANT BELIEVE THEY DID THIS TO THEIR CUSTOMER, i went to this store today 12/15/23, to buy my wife a bag (tote tiramisu,os), i ask a salesperson guy about the price, after telling me he go away, about a minute then a saleslady approach and help me (clarissa , saw the name on receipt) point the bag i wanted , she said the price and i said ok, told me that she will get a NEW ONE at the backroom and i have to wait at cashier, she came back with the bag, i pay and they put it on a big paper bag, and i left. upon checking it inside my car, i noticed there is no paper label tags on it, shoulder strap is hook up already , and the 4 gold color buttons under have scratches , it looks like THEY GIVE ME A USED BAG , i immediately return it to clarissa and complain that its not new, they get another one and replace it, now its real new because theres label tag, strap is wrap with paper, have some paper protection inside and there "s no scratchesi dont know if they do this to unsuspecting customers all the time, buyers beware to this store, please check your item before paying, HORRIBLE EXPERIENCE
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November 2023 by Lisa K.
Horrible experience!!! I have been a customer of Tory Burch, both retail stores and Outlet stores for over 15 years. My experiences have been wonderful until yesterday. I was at the Camarillo Outlet Store, Fransico, who I learned is actually part of the management team, was so incredibly rude! I was looking for a specific ring my granddaughter had asked for for Christmas. The sales lady was helping me look, she opened the drawer under the display to look. She left to look in the back. I continued to look as there were several styles in the drawer that weren't displayed. Francisco came over and shut the drawer (as I was looking), saying I couldn't shop from the drawer. I asked if he would set out the styles that weren't displayed, he said they were out, I explained they weren't in fact out. He reiterated that they were, basically calling me a liar. He then turned around and walked off. Within a minute, the salesperson returned having found the specific ring I wanted. I was so torn, if it had not been for a Christmas present for my granddaughter, I would have left. I guarantee I've been a customer for a lot longer than he has been employed with them. He was absolutely the rudest employee who should be an ex employee!! Will not return to this store!
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October 2023 by Ivan nuno
A nice touch for the wife
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October 2023 by Nedal Debes
For Woman, best shoes and bags ever
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September 2023 by Joseph Kim
I like this brand. Good quality, design and reasonable price.