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July 2024 by Joyce Ayres
If you need to reach the store by phone, FORGET IT if it’s an Emergency ‼️ even if it isn’t an emergency forget it! According to the app on the phone, the store was much slower than usual in the early morning hours yet I tried for almost 2 hours and could not reach anyone by phone, even setting there and hitting the redial button while I prepared bacon and eggs, then set an ate my entire meal. No one ever answered the phone.
The store is small n clean, but if I can’t reach Management regarding a concern or an inquiry of a product, FORGET IT.
Customer Service at this location has been minimal over the 6+ years every time I’ve stopped at this store. This is WHY I drive all the way across Camarillo to buy groceries.
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June 2024 by James S
No yeast but every other baking ingredient?
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April 2024 by Pamela Chase
I hardly ever go to this particular Ralph’s but after this morning I will definitely be going back! I had the pleasure of meeting and having the nicest cashier wait on me named Ara, what an asset to this store!
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February 2024 by Terry S.
I had a great experience at Ralph's on Thursday of this week. Daniel in the pharmacy was efficient and kind as always. Jesus was very helpful in the meat and cheese department. Junior is always very helpful and really helps me out a lot. Josh helped me out to my car which he offered and I accepted his help because those cases of water are quite heavy. Cassie in the deli was so kind and very helpful. It was truly a pleasure shopping there!
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February 2024 by Mike V.
This store is nasty. The vegetables are always near expired. My wife was in there today and picked up a package of ground turkey that was slimy covered in some nasty sticky substance, and it was all over the package beneath it too. She even saw a chink of meat underneath the grille of the bottom of the meat display refrigerator...naaasty!! When the brought it up to the meat counter employee, tbey just went to wipe it down with a paper towel without even saying a word. That's just terrible. And I agree with all the comments about the narrow isles, the usless tags and the whole store frequently being out of items. Also the belts on the checkout lanes are always so filthy covered with spills! This is where we stack our food for god's sake!!! It seems this is the standard among the grocery stores in this town. What a disgrace.
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January 2024 by Patricia Barajas
It was a good experience. It's my 1st time in this city. Shopping for groceries, that is. I'm staying with my daughter for a little while. The city is nice. The store was neat and had what I was looking for. Except for 1 item. That's ok because it should be at a pharmacy. Overall, give them a try .
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January 2024 by devo brown
it’s been months since the “remodel” and the signs still aren’t right
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January 2024 by Alexander “Fergie Ferg” Ferguson
Store is clean and has decent prices.
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December 2023 by Rocio Soria Jimenez
I loved Ralph's it has very good quality products, ???
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December 2023 by Alan G.
The employees are great! That being said, the shopping experience has become increasingly awful. Every single aisle and endcap is merchandised within an inch of its life. Normally, two shoppers should be able to pass each other with their carts, but every aisle is littered with cardboard and metal displays that squeeze it down to a single lane. One shopper has to pull over to let another by. If a shopper stops right across from one of these displays, you're totally hosed until they move on. If you successfully make it from one end to the other, the end caps have displays sticking out even further into the front and back lanes. I feel sorry for handicapped shoppers who ride scooters because so many products on the shelves are blocked by these stupid displays, so it's hard for them to grab them. I'm guessing this is a corporate issue because companies pay a lot of money for positioning, but it's getting a little ridiculous and is starting to feel more like an indoor swapmeet. I recently visited a Stater Bros in Palm Desert, CA and their aisles are wide open. Why can't we have that?
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September 2023 by Maggie Martinez
Good Place To Ladt Minute Shop. Or Shop Groceries If You Choose.
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August 2023 by Irma C.
Another person and I were at the Camarillo Ralph's Bakery Dept 8/23 waiting for our turn to be helped. When the employee finished helping the customer before us, without saying a word, she just walked away, leaving us there waiting to be helped. The customer that was waiting at the same time as me, went to call the manager. I asked the employee why she had walked away knowing we were waiting to be helped. I could not believe her response. She said "I have other things to do"
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August 2023 by Jason Turgeon
Pretty good but overpriced. That "Fresh Fare" increases prices by around 30%
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July 2023 by Bruce M.
Awful deli experience today. At store around 4:30 PM Today. Third in line at deli counter. Two employees behind counter. They were having issues with one scale, other functional. Employee with short ponytail leaves with customers waiting. After about 5 min she comes back, takes my order then proceeds to leave again. Comes back but instead of fulfilling my order, plays around with broken scale. Doesn't say one word to me. Have to give other employee my order which was for one item. First employee doesn't say a word and when I confront her that she should at least have communicated to me that second employee was going to handle the order, completely ignores me! Then to top it off, had asked for 3/4 lb turkey and employee brings me 1/4 lb!!! Very poor service and complete lack of understanding as to what good customer service is. To me, seems department needs a lot of coaching!
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July 2023 by Connie S.
Love this store a man named Ara was so helpful . He's an amazing employee, keeper . Yes can't beat that middle age, all about great customer service . I recommend this store .
