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October 2023 by kaila rayne
Amazing customer service!! We are so excited to try this dog be for our new rescue pitsky pup. He’s a very aggressive chewer and we were recommended by our neighbor to give this bed a try. We think it might just be the perfect bed for his crate
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October 2023 by Michele Bigelow
Best beds! We started with a crate pad and when that lasted 6 months bought my land shark a nice fluffy bed. He loves it over that other big brand name
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October 2023 by Darrell Batteux
Not only do they supply a great quality products. I purchased a ballistic bed actually 2. But they also supply great customer support and do stand behind their warranty. My female shepherd husky mix is a master digger chewer and she after much effort tore the center out of her bed. I filed a warranty claim and had a replacement coming the next day. I will certainly purchase from then again. Nice to see a company who truly stands behind their products without fighting back.
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October 2023 by Debby and Sidney Butler
The only bed my fur baby Micah hasn't been able to destroy! Seriously he loves his new bed from K9 Ballistics. ❤️?I would highly recommend this place!
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August 2023 by Sean Brunton (Sean)
I have a dog that loves to dig, who has shredded more than a few dog beds that claimed to be bite and tear proof. I'd love to say that this product is perfect, but my dog's perseverance is sufficient to destroy any bed it seems.So why a 5 star review? The product is 1) extremely durable. Their highest grade raised bed lasted over a year, which is at least 364 days longer than any other company's dog bed, and 2) they are extremely quick with warranty replacements. It's clear they stand by their product (with good reason).I'd highly recommend this company to anyone looking for a dog bed, particularly for a crate bed, that is durable and resistant to bites/tears. That said, if you have a relatively big dog, as I do, don't gamble - just go straight to their Chew Proof Armored Elevated Vinyl Dog Bed.
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August 2023 by Rick Smith
We purchased a ballistic bed for our 9 month old lab who has eaten everything put in her crate. We got the bed in late March with little hope. It was only last week (August 20) that she was able to tear a hole in it. With the warranty, we were able to replace it (with a the new stronger vinyl version)! Great company and fast service.
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August 2023 by Kara Jones
Wonderful experience! We ordered a bed for our retriever's create last year. The liner and the cover ripped on the corner and the zipper broke off. Not sure if she chewed it or what, but I contacted customer service and received an email almost immediately.Very helpful and they are sending me a replacement for both!
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August 2023 by Laura Freemon
I ordered 2 beds in the hope of finding beds that would last for my boys. These were impressive beds, but the same fabric that would have made them durable and so easy to clean was rejected by my dogs. Apparently they only like the soft fuzzy they can scratch a hole in the cover style.I didn't want to keep the K9 Ballistics beds if the dogs refused to use them so I decided to return them. They were challenging to get both back in the box, but otherwise the process was smooth. There was a hiccup with the accounting on my return. I sent an email and was immediately assisted by K9 Ballistics. It was corrected within 24 hrs. It's too bad that the beds didn't work out as they seemed to be well made. I was particularly impressed with the customer service though.
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August 2023 by Doug Jackson
Ordered two Ortho dog crate beds. Our two Cavaliers love them. 1 dog liked to bunch up his older pad and sleep on the plastic crate floor. This one, he test drove even before it got put into the crate and would not get off. I think I won't even need to secure the pad with the included ( reusable ) zip ties.The covers are great and while durable are obviously comfortable."Badger and Limu" say thanks K9 Ballistics!
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August 2023 by Marguerite Hudson
I purchased the large pad with a velvet cover and my dog loves it. He is a big one and needed that extra padding. It's very easy to slip cover off and wash.
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August 2023 by Kathy Turco
K9 is awesome! Not only do they make good product - my sled dog pets and the dozens I have homed use and love all- but they stand by their products AND have exceptionally good customer service. Clearly they care and I am happy to keep supporting them. Thanks K9- Alaska loves you!
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August 2023 by Steven Gertz
Dog was able to chew through the tough rip stop bed. Submitted a warranty claim and the process was extremely simple and convenient. Fatima provided fantastic and timely customer service. I received a credit towards any other bed and will go with the armored bed this time. Overall the product is high quality and the customer service is top notch.
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August 2023 by Nancy Tanaka
I purchased a bed from K9 Ballistics and unfortunately it arrived damaged. When I contacted the CS dept. they were incredibly helpful and replaced the bed without hassles. Excellent customer service. BTW, the bed I ordered is made of great quality, super strong for diggers and my dogs love it.
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June 2023 by Ben Ulfers
Don't buy from this company. They do not stand behind their products or provide anything approaching a good level of customer service. They lost my embroidery order and then refused to take any responsibility for it and wanted me to front the money for a second dog bed to get it fixed. I am returning and finding a better company.
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June 2023 by Lacey
I have purchased regular dog beds and been very happy with them. However I purchased a crate pad for a young dog and immediately she tried to chew off the tabs and tag and was successful so I cut off the tabs that you tie it to the crate with and waited to use it which of course makes the warranty period invalid. I recently put it back in the crate as she is a year old now and better about chewing things, but this is what I found today. Very disappointing there is a hole in it and because of the size it wasn’t cheap. I do recommend their dog beds, but I definitely don’t recommend their crate pads at all even if your dog isn’t really a chewer. For some reason she likes chewing this pad, so now I will have to find something else for the crate.