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December 2023 by John Snafu
Here for business and use of the "Hot" Tub/(Whirlpool) was needed after feeling physically beat up. The temperature felt like it was set to 91 degrees. When I reported this to the front desk they shrugged it off and said "we dont have maintenance right now". Considering there was hot water coming out but it simply was set too low it was something simple as turning the thermostat up. Very little effort, poor customer service, and very disappointing.
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November 2023 by Debbie Fogel
Great location! Very easy to get to and in a quite area. Rooms were very spacious but a little dated.
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November 2023 by Cameron (Foob)
After having some drama from Expedia regarding our reservation (they had issues sending the booking) and then a game of transfer hot potato to have Expedia cancel and refund my reservation. After a long day of flights, we just wanted to get cleaned up and get some shut-eye in. Robert the front desk agent for that night came in like a Knight in Shining armour, he was able to accommodate us better than Expedia and had us in a room in just a few seconds flat. He wasn't pushy at all, and just offered it as a suggestion. Model front desk staff. Will be back!
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October 2023 by Yunyou L
Pretty good hotel. I got a room not facing the highway and it was quiet. Amazed by the delicious breakfast they serve for no charge.
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October 2023 by Ashley Montes
My stay here was wonderful. The front desk associate was so kind, professional, and went out of her way to ensure my comfort during my stay. The room was clean and well kept. Breakfast was delicious. Will definitely be staying here again. I wish I got her name, but the woman working the front desk for check-in on 9/29/2023-9/30/2023 was an absolute wonder.Rooms: Clean roomsFood & drinks: Delicious breakfastNoteworthy details: Seems to be a popular trucker rest spot
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October 2023 by N Salazar
10/21/23*WARNING* if you book through a third party company, you will be treated like a second class citizen.When we checked in at 4PM we were assigned a room on the first floor. We asked to switch to a room that was not ground level for our safety and were told no because I booked through a third party. Okay fine. When we arrived to room 124 we noticed it had a broken air conditioner. It was so loud we could hear it from the hallway. We asked the front desk if we could switch rooms, she was too excited to tell me again I booked through a third party and they were “fully booked” therefore she didn’t have a room to switch us to. That was a lie as there was no way every single guest checked in by 4pm.I just wish the website I used to booked this dump gave guests a warning that they will get the most undesirable rooms with broken air conditioners and would be shamed by the front desk by them announcing “YOU BOOKED THROUGH A THIRD PARTY” loud enough for people the entire lobby to turn around.Housekeeping and the nice maintenance man who tried to fix the air conditioner were the only professionals who provided hospitality at this junk establishment of a hotel.
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September 2023 by Tin Nguyen
I’ve been staying at different hotels for work and personal. This is the second time I stay at this one, but the worst hotel experience I’ve ever had. First, the faucet in the bathroom is operated by sensor, which is the stupidest faucet I’ve ever seen. This is super inconvenient. Whoever did this should fix it. This is not for bathroom!!!!Second, they called the room phone at 11:17 PM while I was sleeping, saying there’s a Doordash McDonald’s delivery for me. WTH! You shouldn’t disturb your customer during bedtime unless it’s emergency. If someone order food delivery, they would need their cell phone for it. You shouldn’t call their room for it. I didn’t order anything, how could they call my room!!!! I was starting to fall asleep, and I was fully awake after the call. Worst hotel ever!!!! Stay away from this one!!!!!
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September 2023 by Tin Tin N.
I've been staying at different hotels for work and personal. This is the second time I stay at this one, but the worst hotel experience I've ever had. First, the faucet in the bathroom is operated by sensor, which is the stupidest faucet I've ever seen. This is super inconvenient. Whoever did this should fix it. This is not for bathroom!!!!Second, they called the room phone at 11:17 PM while I was sleeping, saying there's a Doordash McDonald's delivery for me. WTH! You shouldn't disturb your customer during bedtime unless it's emergency. If someone order food delivery, they would need their cell phone for it. You shouldn't call their room for it. I didn't order anything, how could they call my room!!!! I was starting to fall asleep, and I was fully awake after the call. Worst hotel ever!!!! Stay away from this one!!!!!
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June 2023 by Jason H.
Definition for "Hospitality:" * the friendly reception and treatment of guests or strangers;* the quality or disposition of receiving and treating guests and strangers in a warm, friendly, generous way. This HIE seriously missed the hospitality mark more than any other since becoming an IHG Platinum Elite Member. From check-in greeting to check -out, I felt like I was in the way of everyone doing their daily tasks versus a guest. Fairly typical HIE amenities, otherwise. My room had a noisy HVAC fan - one almost needed ear plugs if you wanted to sleep and have a pleasant temperature at night. It sounded like a diesel truck was parked outside my window all night. Couldn't even get the fan to turn off! When I asked to change rooms, they assured me they could fix it. Uh, nope. They never showed up to try. Good thing I travel with ear plugs. All doors (room and exterior) require a good tug to open. Otherwise, it was a clean room.Housekeeping comes once every three days -- and the one day they come, I come back to find water all over the floor! What the heck happened to the empty fridge while I was gone? My guess is housekeeping unplugged it and the "freezer" ice defrosted and spilled out of the overflow pan.Plenty of parking to the rear of the hotel only. There is one restaurant (sit-down or take-out) in the vicinity and it is next to another hotel. The Camarillo Outlet Mall and surrounding area is the place to go for food and drink -- two exits up US-101.Extremely disappointed. You've been warned.
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January 2023 by Alejandra U.
I was pleasantly surprised by this hotel! Our room was big enough for four, recently remodeled, nice and very clean. Kids loved they had a bunk bed. We had a great staying! Breakfast was ok, not real eggs (which I love and missed) they made eggs about of a box. :/ Parking was included in the reservation. Would recommend this hotel to families.
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September 2022 by Delainey B.
Got back from a wedding at 12am and went into our room and it was 80 degrees. We went to go turn the air on and it wouldn't turn on. We waited a few minutes to see if it was pile kick on and it didn't. I look on the floor and there's a cockroach crawling towards us. Went downstairs to try to get a new room and the guy at the desk said they can't switch rooms cause they were full for the night and we couldn't get a refund.
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June 2022 by Richie D.
I can't say that Camarillo is a "destination" since there is not much to see. Perhaps if you are traveling here to shop at the Camarillo Outlets or are doing a PCH trip from Malibu. There are several other hotels in the area, from low to high pricing, but this Holiday Inn Express had the best reviews on Yelp and TripAdvisor. I spent the night with my sister here while she visited for a work trip and it was a comfortable stay overall.Our room was clean and spacious with everything we needed. The air conditioner worked well and was a must given the high summer temperatures. The beds were comfortable with bleach-white sheets and had three soft and one firm pillows each. The room's decor was pleasant and recently updated and modern (minus a horrible blue painted kitchen space). There was a reading nook, desk with an awesome dimmable lamp which had international plugs and USB chargers for all your gadgets, a flat-screen TV, microwave, mini fridge and coffee machine. Wi-Fi was quite quick allowing me to get some work done. The room was stocked with all the necessities. Lastly, while I didn't take advantage of it, there was complimentary hot breakfast available downstairs, a workout room (best place to fill up your water bottle) and an outdoor pool (which you access from outside--it is not connected to the hotel directly).My only complaints were:- The bathroom fan was extremely loud, yet did take care of the humidity from the shower so I didn't see any mold. Also the door opens the wrong direction so it is in the way of the toilet and shower making it tricky for more than one person to get ready at the same time.- The exterior walls were pretty thin so we could hear people talking in the parking lot and trailer homes across the way. Thankfully we weren't facing the freeway (other reviewers complained about the traffic noise).- Whoever thought that bright blue paint on the walls of the kitchenette was a good idea needs to reconsider their choices.- I unfortunately left my toiletry tote in the bathroom. I called immediately and the front desk staff said they would notify the cleaners. Sadly, I still have not received a call back. While I'd love to have it back, there wasn't anything of value in it.Overall, a solid 4/5 star stay.
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January 2022 by James ..
Stopped by for some work in the area and hotel was clean and upgraded. The room was nice with small fridge and pretty big closet compared to most rooms with a similar rating. There is USB outlets for all your gadgets to charge. The service was quick and easy for check in which was nice because who likes to wait forever when checking into a hotel. Service came with breakfast in the am with the typical food and was very much appreciated! The bathroom was comfortable and large enough to not feel cramped. They had everything you might need to get ready like hair dryer, ironing board and a coffee machine if you need one before getting downstairs. I felt very comfortable here and would stay here again.
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October 2021 by Jackie B.
The staff was super nice. The room was clean and well-equipped. We had a great stay! Would definitely stay again! Went down to Camarillo for my nephews wedding. The whole wedding party was there.
