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July 2024 by Sara Mathis
I had to get an alignment done and was referred to Pierson and am so grateful I was. I could go on for way too long about how awesome Chad is but long story short: Honest, reliable, best pricing and above and beyond with customer service. I am still a novice in the auto world and to have someone not only take care of my car as though it were his own, but answer all my questions - and with patience, knowledge and kindness explain what everything meant (I am lucky I know what a brake pad is lol) - means the world to me. I found a place I can trust and know where I can confidently and comfortably take all my vehicles!
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July 2024 by Gary McGraw
Made an 8AM appointment, just to be told a simple alignment wouldn't be ready until after lunchtime. Would it be too much to ask to let your customers know before hand, that they will be there half of the day ?
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July 2024 by Yolanda Sanchez
They are always professional, accommodating, friendly, accurate and quick!
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February 2024 by Amanda Meyer
I'm not the most savvy when it comes to cars, which puts me at some risk of being taken advantage of. I used to worry about this until I found Piersons. Now, this is the only shop I'm willing to take my car to. The owner, Chad, is honest, hard working, and reliable.
My first experience was about 2 years ago when I noticed that my car was idling rough. I took it in to be looked at and Chad told me that my pistons needed repaired but to take the car to the dealership and have the work done under recall. I wouldn't have known if he didnt tell me, and because I need my car and my peace of mind, I would have paid whatever price necessary to have them both back. But, thanks to him l, I was able to get the problem fixed at the dealership at no cost to me.
Recently, my check engine light came on and the code indicated a potential turbo problem. I called ahead to get a worst case scenario quote which came to about $1800. Fearing a major and costly repair, I brought it in and Chad ran some diagnostics but couldn't find anything mechanically wrong. There were a few external factors that probably caused the light to come on. Hallelujah! No expensive repairs necessary, or recommended, and I had really feared there would be. Thankfully, I was able to leave with an oil change and no worries. I appreciate his honesty so much!
Should the day come when my car needs serious repairs, I have faith that Chad is going to give me a fair and honest price and the work will be done to high standard.
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November 2023 by Michael P McCarthy
Friendly staff and excellent service!
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June 2023 by Jacky Ruiz
First time going and it was a great experience, Chad is amazing! Definitely would recommend anyone to come here if they need their work done on their vehicle.Service: Auto maintenance
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May 2023 by Tamara Spangler
I know why this business has five stars. I worked with Chad directly. He confirmed a blown transmission in my Mom’s older model Subaru. He was professional, understanding, flexible, and really went above and beyond for our family. He has been my mom’s mechanic for some time and she has always raved about him being helpful, kind, and fair. My own interaction with him has been that and so much more. Many thanks to you Chad and Pierson Automotive!!Service: Vehicle Inspection
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April 2023 by Cindy Marquez
We are three generations of women who trust Chad with our cars. He is true to his word and has the repairs done in a timely manner. I would recommend him to anyone, especially if you don't know anything about car repairs!Services: Air & cabin filter replacement
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January 2023 by Adam K.
When I drove home my neighbor noticed something hanging from under my engine. When I looked it seemed to be a plastic shield of some sort. I asked my neighbor where I should take it. He recommended Pierson Automotive. I drove to Pierson Automotive which was not far away, and a guy greeted me. His name was Chad Pierson, owner. I explain my problem and he looked at it and told me to wait in the waiting room. 10 minutes later my car was ready and the problem was resolved. Chad also said that there would be no charge. FAST and QUICK and FRIENDLY too. Pierson Automotive is in my directory when I need automotive help. Thanks Chad. They are located off Adolfo Road near the Taco Bell.
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January 2023 by John P.
Finding a competent and honest auto repair facility for your car can be nerve-racking. With Pierson's Automotive, you don't have to worry anymore because you will be in good hands. Chad and his team have maintained my entire family's vehicles for over 6 years. We have always had a good experience, and the prices are very reasonable. I completely trust my cars to Chad.
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December 2022 by Jen Garcia
Chad at Pierson Automotive is such an honest, reasonable guy. Highly recommend this business.I was referred by a friend who's taken her cars to him for years. Now me and my best friend are loyal customers!!
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October 2022 by Paul L.
What an amazing overall experience! They really do treat you like family. Trustworthy, very informative and my vehicle was ready before I knew it. HIGHLY recommended and the next time my vehicle needs attention, I will be back without hesitation.
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September 2022 by saul diaz
Awesome, Service!! ?
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September 2022 by Jorge Castaneda
Chad is professional and honest person!!
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June 2022 by S K
If your looking for a top notch auto repair facility, see Chad at Pierson Automotive. Fair pricing, great mechanics and always on time with the repairs.Services: General repairs & maintenance
