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March 2024 by Fernando G.
The first car we got had a little issue, the second one had a flat, so they were amazing and upgraded us to a luxury car!! That's how you do business! Everyone at the Cam location was just amazing! From Chris the manager to all the employees. Thank you so much for your continued profesionalism and 5 star service! We really appreciated you!
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January 2024 by Ray Feath
Helpful and thoughtful attendants.
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January 2024 by Jaime
Very friendly and prompt
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January 2024 by Reviews By Nitra
I had a lovely experience here picking up a rental car with a different location drop off. The staff were super friendly and even did last minute vacuum detailing. It was a quick and easy experience. Highly recommend this location!
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January 2024 by Ann M
Getting the insurance extention for a rental car is a waste of money if you are paying with a major credit card for the entire rental period. That's a benefit major credit card companies offer. BUT, if the rental is being paid for by the responsible parties insurance due to a damage repair to your car GET the insurance that enterprise offers! That being said, Alex was very helpful when I scratched a brand new rental! He worked with me to keep it off my insurance record and made it capable for me to pay it out of pocket for the damage during the holiday season! I will never rental anywhere else.
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December 2023 by Mark Bridges
Staff/employees were very nice and helpful! The car, however was a different story; found trash between seats, an old sucker was stuck to carpet under driver seat, inside of windshield was VERY dirty, brakes squeaked, and car was only 1/3 full of gas. I expected way better from Enterprise!
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December 2023 by Jeffrey Sole
The young folks at the Camarillo Office are outstanding. keep up the good work.
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November 2023 by Reginal Jaramillo
I always have a great experience with the Staff from Enterprise in Camarillo, Ca. They associates are kind yet professional, friendly and efficient.They don’t oversell, and are happy to answer questions.
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October 2023 by Nix G.
Fantastic customer service! My rental broke down this morning on the way to work and the Camarillo office helped resolve this problem before their work day officially started. I had the same issue with an Enterprise rental that died in the 5 freeway 10-months ago and the LAX Enterprise staff were unprofessional and useless. In contrast the Camarillo Enterprise staff were kind, professional and so helpful.
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September 2023 by Moe Joe
We are Canadian citizens, we flew in to LA & booked a vehicle in person on August 19th Saturday at this location. We shopped around this plaza, which has 3 other competitors. Somehow, we stumbled upon RAY (who works at a Port Hueneme location but was just covering at Camarillo), who made us so much more comfortable so that we dont take our business elsewhere. He talked to us, asked us where we were heading (VEGAS), and guided us to choose the right insurance for our travel with unlimited KMS. We also wanted to RETURN the vehicle off @ the LAX airport at the end of our trip. He somehow made it happen. Customer service at this location was very welcoming by all the staff members. Oh btw, we chose ford f150 pickup. It was a great choice because hurricane Hilary was there at certain pockets.Thank you Ray (give this man ALL THE STARS)
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September 2023 by Robin Barbre
Was very happy w the service. Was there about 10 min total picking up car. Car was great w no issues. Return was equally as fast. Will be a return customer at this location.
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July 2023 by Stephen Clarke
Fabulous experience this morning: the very best, most efficient and professional rental start I have ever had anywhere. Thank you Brittany and Kyle. You guys restore my faith in the rental car world. I was very impressed and even noticed tire shine dressing on the car's tires!. You are doing everything right and are an extraordinary example of good service in a world that usually provides NO Service in most industries now.Keep doing what your doing.I have already recommended you as highly preferrable to Hertz Ventura, which is so dysfunctional and slow that they have the power to damage the reputation of an entire car dealership for anyone getting their car serviced.I know you guys are incentivized to promote and book business like entrepreneurs and you are doing a wonderful job. If you don't have all the nearby dealerships using you already, you might want to show them this and go get 'em. They should all be using you for loaners if they are unwilling to have their own loaner fleets. You are just great. Thank you for being there for me this morning. Next time I want to see about arranging a long term rental with you as we just skid a Porsche and are down a car right now. You guys are great examples."Believe in what you do and keep doing it" (Stephen)
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July 2023 by Chef L.
the worst experience I've had trying to rent a car, was trying to save some money by renting here and it completely back fired. I booked and reserved a vehicle a few days in advance, fast forward to my departure date I was told there was no reservations booked on my behalf. I call there number listed on google and was able to book an other car only to get let down again at their front desk saying that they only luxury vehicle.
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July 2023 by Jake Umathum
Vehicle pickup was seamless. All options were offered, and the process was smooth. Drop off was quick and efficient and they gave me a ride to the dealership where my vehicle was at. Very good customer service.
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July 2023 by Everett Ribiero
If i could rate it less than zero i would, DO NOT RENT FROM HERE . worst customer service I've ever had at a car rental. I had a reservation at 8am I got there a few mins before they looked up my resvation and took my ID then processed to tell me they couldn't find my info and I needed to bring a bank statement or mail with an address, I didn't have that on me because it was not required when booking the rental and no one mentioned prior, plus ive gone through other rental company and never needed that. After i said i didn't have the mail they changed there tone and were like "sorry can't rent to you try Hertz rental " they were immediately dimissive of me mind you it's 20 mins past my rental pick up so I'm already late for my trip plus I was dropped off there so I didn't have my car with me . So I get a ride back home then come back with the required mail then they tell me it's not the correct mail and ignore me then finally the first employee that helped me initially comes out of the back and is like yeah this mail works so, 40 plus minutes later I finally get the rental, anyone employee i talked with was rude and didnt want to want to deal with my reservation and on top of that after I got the car, the rental was not clean it smelled and there was significant interior damage to the entire car it looked like a dog had chewed up the seat belts and there was blood on the passenger visor. Not once did the staff apologize or do anything to fix or make the situation better, poor service and poor vehicle quality. Don't waste your money here If you need a good reliable car rental go through Avis rental in Camarillo
