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August 2024 by Anna Bevens
If you’re looking for honest, fast, professional service, I definitely recommend BrakeMasters Camarillo!
I just used them for the first time to have my brake pads replaced; as a single woman going to an auto repair shop, I mentally prepare myself (IYKYK), and I was VERY pleased to be treated with politeness, no upselling, extremely reasonable prices and being shown the work that was going to be done.
I showed up at 8am on a Saturday, Ray the manager said he’d be done by 10:00…and they were finished by 9:30am. Since I stayed on-site, that made me extremely happy. ?
And I *really* appreciate that they’re open on Saturday. Working full-time M-F, I do not want to take time off for auto repairs, especially since I needed to wait to have the work done.
Last but not least, I didn’t realize that BrakeMasters does, like, 90% of the standard car care services (fluid changes, shock work, etc)! So I’ll absolutely be coming back for that. ?????
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August 2024 by Joey Biccum
I had some significant brake performance loss on my vehicle. I lost a ton of brake fluid (loose bleeder valve) and air got into the system. We had a 4 hour ride in front of us and NO ONE could get us in with such short notice.
I talked to Ray at the front desk and he was super helpful and was able to get us right in for a great price.
During the brake maintenance it was noticed that the CV joints were on their last leg (I can confirm) We quickly ordered the axles and scheduled install for the next day. Leaving a very happy and satisfied customer.
I will be going back to see Ray and his staff at Brake Masters.
HIGHLY RECOMMEND!
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April 2024 by Rubys Mexican Food
Great service, staff is very attentive and friendly. Ray is always happy to help and he is very honest, understanding and supportive.
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March 2024 by Michael Malinoski
Always have had a great experience there. Very honest and reliable.
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March 2024 by Kesh Khilnani
Always the service.
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January 2024 by Alex E
Great service!
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December 2023 by Joe T.
Honest, positive attitudes, quality work and quick service at reasonable cost. Brake service was performed faster than anticipated.
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November 2023 by Sean W.
I will come to Brake Masters for all of my service needs. It's rare to find an honest auto mechanic, but honesty and integrity are why this is a highly rated establishment. Not to mention, the quality of service is top notch. I dropped my truck off here on a weekday with limited notice and no appointment. I told them I needed an oil change and most likely a brake pad replacement. I received a call from the shop shortly after dropping off my truck, and they informed me that I still had life left on my brake pads. They could've easily changed the pads and charged me for the service, but they were honest and upfront with me. Brake Masters has earned my business for a long time to come.
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November 2023 by Marc W.
I'm so grateful to have found and gone to Brake Masters of Camarillo, I got lucky and stumbled upon them. Ray was so nice and professional, exactly as advertised by many Yelp reviewers. I had several days of troubleshooting at several auto parts locations of car issues. The first auto store was in Ventura. The second was Autozone -Camarillo down the street from Brake Masters of Camarillo. (AutoZone)..It was a Saturday and I had to get back up to the San Francisco Bay area by Sunday 3PM and when I called, I got Ray, he has a very genuine, professional, friendly, honest demeanor. I told him the problem and even though it was 1030am, he said come on down and we'll get you taken care of. He was such a huge relief given my circumstances to get this repair done, to confirm the problem or problems and to get it fixed, most of us use our cars on a regular daily basis so when they go down it's an inconvenience always but when you're out of town and it's a Saturday and most shops are closed on Sunday and you gotta get back home, ouch but there's Ray at Brake Masters of Camarillo to the rescue (the only thing missing was a super cape lol) just like so many happy customers on Yelp said. When I arrived around 11:30 AM he confirmed in the system the repair would take roughly 4.6 hours and they close at 3pm he didn't flinch he didn't send me away. He said no problem and that epitomizes the highest level of professionalism and customer Service, centric, mindset and care in both word and actions.I knew that I was in great hands because of the 5 star Yelp reviews, but I was experiencing it first hand. I was physically exhausted from having slept in my car the night before because of it breaking down in front of Autozone so I was sleep deprived and hungry. It was a breath of fresh air to have this level of customer service and competency, being nice and professionally caring is one thing, being at a shop that is honest, competent in its assessments and its workmanship is another and both are important and Brake Masters achieves all of the things. Ray and I talked for a little bit and shared our stories a bit, his is a true worked hard from young age and built himself up to be successful business owner and while having integrity and passion for what he does, we the community are very lucky to have a shop owner with such personal and business ethics and character. So in closing of this review, even though the shop was very busy with every car bay being used my car was still done by them getting creative and a second employee helping intermittently which allowed the job to be done faster, I was able to leave town drive back that evening 6 hours...no issues car ran perfect, wow. No one wants a car to break down at night on a dark stretch of highway lol and I didn't. Thank you Ray and staff at Brake Masters of Camarillo. Its another day at the shop for them taking care of one customer at a time and getting another 5 star review for them and as we know too often in the world of mechanics this isn't the case. Pricing was very reasonable and appropriate. Workmanship great. I'm happy to recommend them to anyone who has car care needs. Let's support Brake Masters of Camarillo, you like many of us Yelpers will be glad you did.Thank you for reading, Marc
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October 2023 by Jess B.
This is definitely the place to bring your car for great service and staff. As a female who doesn't know a single thing about cars, I'm always wary when I have to go to an auto shop for an issue. Alas, my check engine went on and after avoiding it for a while I brought it Brake Masters. Right off the bat, I felt at ease as Ray was welcoming and genuine. He let me know that he was happy to take a look that day as a walk-in, but it would take a couple of hours. Sooner than that I was told it was an issue that they didn't service at the shop, but he would refer me to someone trustworthy with reasonable prices. He answered all of my questions regarding the issue with so much patience and the best part, the inspection was at no cost! This is a no gimmick, no intimidation shop and I'm definitely bringing back my car (that probably needs new brakes soon) here when I need it. Thanks again!
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October 2023 by Manuel Wallace
Absolutely honest. Quick and efficient. I'm definitely gong back.
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September 2023 by Susan C.
I've been taking vehicles here since I first moved to Camarillo in 2016. I started off with my 1987 Mazda 626 car. They have always been honest, forthright and I've never felt talked down to or like they were trying to rush me through anything. Always recommended repairs needed but with a priority level and a straight assessment of how urgently it would need to be done. Fast forward, I'm now a mom with a 5 year old driving a newer (2013) car and they're still the same folks: easy to work with, straight talking honest and clear folks. They're always clear about their billing and what they can offer. I just feel so at easy continuing to bring my vehicle(s) here. Thanks BMC/Ray & Steve & Co.
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September 2023 by Quentin D.
I have to say this was one of the best experiences Iva had getting my brakes done! They were very thorough, quick, & extremely friendly. I also had my oil changed & was impressed by the competitive pricing for the synthetic oil! @BrakeMasters, sorry this was a week late! You guys rocked it! Thank you!
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September 2023 by Marietta M.
Thank you Ray and the crew once again for my great experience today, the service that's required 3 hours working is cut down to 45 minutes only. Ray's idea of putting 3 people to work on my car so I don't have to wait that long is really really appreciated. I went home really happy because I don't have to miss all the errands that's on my schedule. I Highly recommend this place.
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September 2023 by Jonna A.
I purchased a new alternator for my car at Autozone (across the street) and Break masters installed it for a fair price. They were able to fit me in at 8:00am and car pick up was at 12:00pm - same day. They communicated very well and was able to get my car up and running. I appreciated the great customer service and thoughtfulness when it came to my car needs.
