-
February 2024 by Teri M
I received a clean car and the process was painless. Professional staff. John helped me. Thank you Avis!
-
February 2024 by Ricardo Balatbat
The service in Camarillo branch is outstanding and service by LAX is all outstanding ?
-
December 2023 by Zak Hatchell
Don't rent from here. The manager lady is extremely rude.
-
August 2023 by Aaron L.
Fast & friendly service . Clean , new cars , With a Full Gas tank to start with will definitely use them again in the future ....
-
June 2023 by somis hick
The Avis rental location always provides spotless vehicles!
-
June 2023 by Leslie L.
This is for AVIS in general, not a specific location.Bad customer service. Very condescending and arrogant. Not helpful at all. Had to call multiple times for the same issue. When it came to billing they are very deceiving. The worst experience I ever had in terms of rentals. NEVER AGAIN will I use AVIS. P.S. I'm not a person who writes reviews. This is my first but I felt super overwhelmed talking with them and not being heard so I decided to leave a review.
-
May 2023 by Amanda Gleeson-Low
I was just charged in full on my debit card for a cracked window my insurance covers and had attempted to pay but Avis would not let them. They sent me a threatening letter that said they would charge me 20 days from the day the letter was written, I called and the customer service representative assured me they would not charge me. They of course did, and said their roadside assistance charged me by overriding the card that had been opened to stop the charge. So ridiculous!!!!
-
May 2023 by Valana S.
They were very friendly and professional in my dealings with them. They stayed when I was 1 minute late and had no way to get home. They were calm and helpful when I was frazzled after my own car was un drivable after an accident. I would rent from them again. The Malibu I got as a rental had some tech and had apple play and android so I was able to sync my phone and music. No complaints at all.
-
April 2023 by Joannie Legoe
Pick up in Camarillo was easy and the staff members were helpful and friendly. The car was in great shape and we especially appreciated that there wasn’t an extra charge to drop the car off at the Burbank airport. This was our second time renting from Avis in Camarillo and we’ll definitely rent from there again.
-
April 2023 by Vivienne Collett
Great experience at Camarillo location. Friendly helpful staff. Quick service for pick up drop off.
-
February 2023 by Lyndsay Montour
If I could give this 0 stars I would. The first vehicle I was given had a low pressure tire light, so they had to switch out me vehicle for a similar car. This vehicle had no windshield wiper fluid, which was dangerous is snowy weather with salt building up on my windshield. When I returned the vehicle with a some salt buildup on the vehicle but nothing that wouldn’t come off in a normal wash, The manager at the Camarillo, CA location was very rude and told me I needed to wash and vacuum the vehicle to avoid a $450 cleaning fee. This was a hassle and totally unnecessary (which I confirmed after talking to customer service later). I am convinced that the manager is too lazy to wash and vacuum the vehicles between renters, and threatens customers with a cleaning fee in order to get them to do it. It also feels like they don’t maintain their cars at all. I would never rent from here again and advise others to go to the Hertz next door where I’ve not had any issues.
-
January 2023 by Ronnil Gutierrez
Have been renting here for years. John and Kara are awesome. Always friendly and helpful.
-
November 2022 by John Accardi
I avoid the Avis Camarillo location if at all possible and rent my cars from Port Hueneme.The Camarillo location is not customer friendly.I often drive from San Diego or Orange County and find my self in traffic for 3-4 hrs. One time when arriving at the drop off in Camarillo, I needed to use their rest room. They would not allow me to do that. I had to ask the hairdresser next door to use their facility. They also require the renter to walk around the building to get to the car they just rented in the back instead of simply walking through the building. In both cases they cite insurance requirementI am Avis preferred and rent 30+ cars each year. I expect to be given an upgrade when one is available. All other locations do. They do not.If my company allowed me to rent from others in Camarillo, I would do so. My only alternative is to go to Port Hueneme
-
October 2022 by Joseph Belvedere
Booked a car a month in advance with a 5pm pickup reservation. Arrived at 5:02 to find out they close at 5pm. They need to fix their reservation system to not book appointments for when they’re closed. Completely unacceptable
-
September 2022 by Steph Garcia
The people at this Avis were quick and friendly. They got me in and out efficiently with no hassle. The same for when I went to drop off the vehicle. They were quick to accommodate me when I had concerns about the tires on the car. I will say the car they gave me was dusty on the outside and a bit dusty inside, but the car was overall clean and was just dusty from being parked outside. I don't really care about that, but I mention that in case some other people really want their car to be spotless. I'm sure they would have cleaned it up if I would have asked. I definitely recommend this place and will come back.
