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September 2023 by Wesley Watson
An excellent Veterinarian. We went there on recommendation from a friend for a surgical consult, even though we live in Santa Rosa.From the time you pull into the parking lot to a “home” warm layout to the staff that made us feel comfortable with our KonaGirl.The surgeon was extremely thorough in his review of Kona and the steps that we BOTH must take to be successful in this under taking.Enough said for now, but we have selected them to do her surgery and feel like we are in good hands.
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June 2023 by Lisette Reyes
I called to have an appointment scheduled on Friday for my pet. A very important appointment to help my dog recover. But they called me not until Tuesday and said they needed to cancel my dogs appointment and wouldn’t be able to service my dog for another two weeks. Disappointing.
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June 2023 by Shari Harmon
Extremely professional and very clean! Very happy with caring staff. Took ti.e with my dog and made him comfortable! The most comfortable he's been at any vet! Highly recommend!
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February 2022 by Morgan H.
Dr. Franquelin and his staff are the best! They are always able to fit you in, and the techs handle my former feral cats with the utmost care and knowledge. Pricing is reasonable compared to most other vets in the Valley, making it well worth the drive from Napa.
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February 2022 by itzel Barreda
To be completely honest at first I thought this clinic was going to give me good service!!! But NO wayyyy to EXPENSIVE treatments don’t even work!!!! Claudia a worker there Is very rude don’t know why or how she’s still working there after reading bad reviews about her and the place!!!
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January 2022 by Mariel tapia
After consulting with the doctor and following the treatment to the letter, my cat's health worsened, it was not possible to schedule another follow-up appointment, they did not receive my calls. we had to see another doctor to save my pet's life. What is good is the attention and friendliness of the receptionists, they are great people.
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November 2021 by Sahara medina
Dr. Franquelin, Claudia and staff are so wonderful! Dr. Franquelin is warm and compassionate, and staff has their COVID routine down to a science. There are large signs out front that explain what to do when you get to the office. I was hesitant about coming in and visiting in a small room with my pet; a room that someone else may had been in earlier, but was happy to see that the staff came out to pick up my pet for the visit. The staff here is always friendly, courteous and empathetic. -Sushi's mom
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November 2021 by Sheli Hunt
Love this place!!!! They are such nice people and they really care about your pet. Reasonable in prices and they will work with you, if you have a big bill. We changed from our regular vet to Calistoga Veterinarian because they are so much better!!
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August 2021 by Sahara Jo
Dr. Franquelin, Claudia and staff are so wonderful! Dr. Franquelin is warm and compassionate, and staff has their COVID routine down to a science. There are large signs out front that explain what to do when you get to the office. I was hesitant about coming in and visiting in a small room with my pet; a room that someone else may had been in earlier, but was happy to see that the staff came out to pick up my pet for the visit. The staff here is always friendly, courteous and empathetic. -Sushi's mom
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July 2021 by Rekt DeGenerate
Claudia needs to go, plain and simple. I've had more than run in with her in person and over the phone. She is RUDE time and time again. You just lost a good customer.
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July 2021 by Robin Cooper
EVERYONE at Calistoga Pet Clinic is amazing. They have helped me as I have navigated through all three of my dogs' health challenges in less than a year - I highly, highly HIGHLY recommend them. Compassion combined with professionalism - exactly the way it should be with our pets. ❤️❤️❤️
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June 2021 by Michael Parsons
Dr. Franquelin and staff are amazing pet loving people who are professional and friendly. Recently our wonderful 18 year old cat, Boo, left this world. The entire staff was so helpful and caring. We will never forget them for their tenderness towards Boo and us.
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June 2021 by david slusser
It would be nice if you just gave a quick call back to respond to my call telling you I'm in your parking lot so the customer isn't sitting wondering if his call went thru. Confirmations are nice.
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May 2021 by Jenni M.
Best Veterinary clinic! I have been coming here for almost 10 years, Dr Franquelin is the most caring and compassionate vet I have had, the staff is also very kind, considerate, and loving towards pets. I moved to Sacramento and still drive to Calistoga to have my pets cared for, highly recommend!
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May 2021 by Jo Moore
Excellent care and service, prompt, personal, efficient, friendly and patient. This was our first visit and we are much reassured of high quality service and care so close to us! Thank You!!!
