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July 2023 by Subrina Mccraw-Green
This bank is way to nosie. They ask way to many questions if you want to pull your money out of your account why does it matter
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June 2023 by Sharon Plunkett
Respectful take time to answer your questions
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March 2023 by Barbara Parker
Very friendly staff ?
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July 2022 by Lana Easterwood
The staff are knowledgeable, friendly, and super efficient. We've been banking here for over ten years and not had a problem they couldn't resolve. Highly recommend them!
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December 2021 by Yanni Zack
People are very nice but overall bank policies are terrible- example I receive direct deposit from my employer yet have no access to funds due to being entry memo posted today message- told it is not hard posted- yet I also have funds direct deposited to online bank at same time and have immediate access to them. Why the difference? Maybe will considering moving all of my funds for direct deposit to online banks and have immediate access to my money.
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December 2021 by Luciano Torres
I've never had a problem with anyone here, they are very personable and friendly...
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August 2021 by CC B
The ATM at this branch seems to be unavailable more times than not. As this is the ONLY ATM, this should not ever happen outside of banking hours. This has happened too often and also has happened midway through a transaction. Explain that one? This seems to be a problem with the Tehachapi branch also. I deem this very poor customer service. Keep your ATM's operational and of good standing at all times. After all, it's your only one ATM in town.
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July 2021 by Heather M.
I called yesterday to inquire on purchasing a Cashier's Check. I was told it would cost $12 and to just be sure to bring in my ID. I went into the bank today & was NOW being told that I had to be a member in order to purchase one so she couldn't do it for me. I then asked if I could open an account to be able to purchase one & she told me no. I'm a bit confused so I ask why & she told me because she knew that I only wanted to open an account to be able to purchase a Cashier's Check. I am beside myself so I ask to speak with a Supervisor. She went over to the Manager & the manager told me that she would not allow me to open an account either. I can't open an account because they know I want to buy a Cashier's Check afterwards??? Don't waste your time with this bank. It's a joke.
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December 2020 by Kalin Lanzl
Great bank, great service.
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August 2020 by Blanca Benavides
The Girls are always polite and super helpful..I have never had an issue since I've been banking with them...Very happy with their services...
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August 2020 by Michael Kelly Moore
Drive thru only option now, but they are allowing people to fill things out at the window instead of making them have their transaction ready.
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January 2020 by Brian Joseph Wangenheim
Bad employees working here and long wait times. They purposely make things slow. Complaint has been filed with corporate. No assistance needed from anyone at this place.
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August 2019 by Sharon Nali
Drive thru ATM
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July 2017 by Sunshine Diaz
It's okay. Staff is polite, parking is small.
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July 2017 by Rumen Ahmed
Very good for commercial.
