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April 2023 by MELISSA CAROLL
My boyfriend banks here for 30+ yrs the staff is awesome very courteous and helpful, low interest rates and tons of extra services really is a hometown credit union
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February 2022 by Todd C.
We used them for our boat loan which was 15 years long and they're trying to overcharge us by $9000. When we ask them to tell us how they came to that amount they said they have to charge us an hourly rate to do an audit. I have never heard of such a thing and think that it's completely wrong. We have called them multiple times now and we're promised call back and no one ever called us back or returned our call. Whatever you do don't use Alta One for anything I would not recommend them at all they are the worst ever. Our contract says we have 4 payments left. Alta one says we owe another 16 months. Such a ripoff bank!!!
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February 2022 by joe welling
We have worked with Altaone for many years (25+) - our mortgage and saving accounts for us and all our kids. My mother also was with them. They employ from the local communities. Credit unions are the best...because they focus on serving the local community. Thank you Altaone for always being available and trustworthy.
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October 2021 by 7 3
Been improving in this epidemic very much especially with customers needs and concerns. And showing more interest in the community .
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September 2021 by Perla B Marshall
I don’t understand why inside banking close???
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June 2021 by Alberto Abarzua
Solid Bank.
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April 2021 by Janet Burgess
Awesome Credit Union friendly service..Fast
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January 2021 by Steinfeld Smith
Nobody can tell me if we get paid on the u Thursday new years Eve
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October 2020 by 3 7
My insurance send me a claim check with the my name n lean holder name . i deposit it to supposedly my bank account .it needde to be endorsed by lean holder n it was now i cant get my check cash cause the other bank name is on it ...cant waive any fees through the phone either. another issue u have to go in person .closing my account within next 72 hours
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May 2020 by VCRLPZ x Tales4rmTheUnderground
Be careful using this ATM, I tried to pull out money just yesterday and it when trying to do so it said it could not give me the money and that I have insufficient funds knowing how much I had, I went to another ATM on the other side and tried it again next thing you know the bank took $800 that I was trying to withdraw after it had already told me that I couldn’t pull money out the first try
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April 2020 by Blue Whale
I came here needing quarters during COVID-19 time for laundry and water. They said they don’t break change for non-members. Not only is that stupid, but also un-American. Worst bank ever. Would never go here even if they paid me!
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April 2020 by Ryan Jenkins
Rude tellers ATM never work's but not all branches are bad the Ridgecrest one and tehachapi branch are good nice people and there ATM is always working
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January 2020 by Jesus Flores
super awesome bank in California City, short lines people are always accommodating to your needs. free coffee. the manager does a very good job.
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October 2018 by Robert Price
Very Professional and hepful
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September 2018 by Stephanie Yeminez
They Charge for paper statement what happens to the elderly they don't have a computer. You charge them. I'm not happy i will be closing this account. Credit unions are like Bank of America and all banks. Also they are very rude at the desk. Will be banking somewhere else. Also they charge for checking your balance at a Atm. I'm done
