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June 2022 by Jose Saldana
Great Services ?
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March 2022 by Fernando G.
The worst experience when cancelling my deceased fathers policy. Was given the run around and had to argue back and forth with the secretary. Aarron kept telling his secretary to push the company policy that does not allow them to cancel a policy for a deceased person. I called over 5 other companies to cancel accounts including a life insurance company and they were all sincere with their condolences and cancelled accounts within a couple mins. This office argued with me for over 10 mins until i gave them the option to send an email with the death certificate and the secretaries answer was well you can try to send it. I told her why she didnt give me that option from the begining and her answer was "I was about to give you that option". She gave me a website and said to send the email to it and that it would work. I called back and said i cannot send an email to a website so she gave me another email that also did not work. I ended up looking up a phone number to corprate customer service and that representative gave me a sincere condolence and took care of cancelling the policy within a few mins without the need of the death certificate. Im not saying State Farm is a bad company but this location should not be allowed to represent and sell their services. For those seeking try Liberty Mutual, they have been great to my me and my family. Or maybe just another location.
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August 2021 by liliana manzanarez
(Translated by Google) They only serve to collect. but if they make a claim, they cancel you so as not to respond. Aaron Villegas never shows up and The staff is unprepared is A family business. They disclaim responsibility saying that the central office is responsible. And the claim must be in English but to contract if it is in Spanish. Several years paying insurance and for the first time I made a claim and got canceled.(Original)Solo sirven para cobrar. pero si hacen un reclamo te cancelan para no responder. Aaron Villegas nunca da la cara y El personal no tiene preparacion es UN negocio familiar. Se deslindan de responsabilidad diciendo que la oficina central es responsable. Y El reclamo debe ser en Ingles pero para contratar si es en Espanol. Varios anos pagando aseguranza y por primera vez hice un reclamo y me cancelation.
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July 2021 by Liliana Burgos
Aaron Villegas nunca da la cara. Pesimo servicio al cliente y Al primer reclamo te cancelan la aseguranza. Nada professional Este negocio familiar.
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August 2020 by Ezequiel Sarabia
Great services
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December 2019 by BarbarinoelBarbaro
Good rates, good customer service. Good overall insurance company
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December 2019 by Fernando Montano
Jennifer provides great customer service
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December 2019 by Jacqueline Viramontes
Very welcomed!! And helped
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December 2019 by Jesus Gracia
(Translated by Google) If the how(Original)Se la come
