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January 2024 by Evelyn Nguyen
Nice staff. They are so chill and always smiling
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March 2023 by Robert G.
Sometimes, we don't know when we'll be needing a post office when not in our usual stomping grounds. Looking for one on the phone pulled up several in adjacent neighborhoods, so why not go to one in Calabasas, a very nice, wooded, and hilly neighborhood at Los Angeles's far western edge?I see that there's a spread in the reviews for the USPS in Calabasas, CA. We've all had some outlier experiences with post offices we regularly use. Some post offices are almost always marginal, but that's rare and can sometimes coincide with their area in general. I almost hate to say that. The Calabasas post office is in a strip mall. It shares parking with other merchants in this strip mall, but a parking space is likely to be found.I needed to send a small box using the USPS priority mail product. Their free boxes you obtain for this service are well designed - in how sturdy they are, in how easy they are to assemble, and even in how easy it is to remove the protective adhesive so that the box will seal. The price for this was just about $10.The gentleman at the counter was helpful and polite. He even added some extra tape at my request, even though the box probably would not have come undone. But why chance it? We made some small talk, given how uncrowded it was at the time, and we commented on how the SFV and the West Side of L.A. have changed over the years.I was told the parcel would arrive in 2 days. It got to its destination the following day! I'm giving this post office 4 stars because it's a small post office. However, it's clean and seems to function well.Now, let me add some pedantic fodder to this review. First, more so than any other section of the city of Los Angeles, SFV suburbs tend to use the name of the suburb (Northridge, Van Nuys, Sylmar, Studio City, etc.) on the mailing address, whereas West Side suburbs like Brentwood, Ladera Heights, and Miracle Mile use Los Angeles on the mailing address. However, if you were to send something to a SFV suburb and address it to Los Angeles - followed by the correct zip code - I'm pretty sure it would get there. Then, the word "calabazas," from which Calabasas was probably derived, means pumpkins in Spanish.
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March 2023 by Alex
Incompetent and rude workers, also understaffed. Would’ve shut down years ago if it were a private business
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December 2022 by Justin Bitensky
There’s nowhere to park. There’s a restaurant in the plaza that has a long wait and all the parking spots are taken up. There’s nowhere on the street either and if you try to park across the street, they’ll have your car towed.
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August 2022 by Sunil Karanjikar
This is a nice small office with really good staff.I was helped by Cindy who went out of her way to assist proactively and suggest the best possible shipping options.There is enough parking at this location during work hours although it can get busy easily.
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July 2022 by Patricia H.
I've never had a problem mailing my packages. They are always helpful. It is the closest post office to where I live.
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May 2022 by Randi Kline
Absolute worst parking lot in the entire world. It is in a small shopping center they only have two spots for them other than two handicap spots. And today a truck was blocking all the spots. I circled for 10 minutes before I left and traveled Sherman way to the post office with ample parking
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February 2022 by cheri woods
I'm glad I read the other reviews posted here, as I can now see there are multiple bad reviews on CINDY. Well, here's another one to add to the list:This is my 2nd time in a row having a problem with her! She is CINDY, postal employee #10 on my receipt. Today I spent 10 min. standing in line while she talked on the phone (she was the ONLY employee there!) After she hung up, the rest of the time I stood in line, including while she was helping me, she continued to converse w/ a man in line who she appeared to know. I had 2 small envelopes. I asked to ring up each one separately as I am running a business and needed separate receipts. She REFUSED to do so. The previous time I dealt w/ her (a couple wks. ago) she spent the entire time interjecting herself into the other postal employees transaction (they never asked for her help) while I just stood there! I asked her to do my postage through metered mail rather than a stamp as I needed the information on the receipt where the item was being sent to and she refused, saying she was too busy! THIS WOMAN'S DELIBERATELY MEAN! Next time I go there, if you are the person standing behind me in line just know that I will let you go ahead of me just to avoid having to deal with this ..... public servant.
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January 2022 by Cheri W.
This is my 2nd time in a row having a problem with CINDY, a Calabasas, Ca. (4774 Park Granada) postal employee. Today I spent 10 min. standing in line while she talked on the phone (she was the ONLY employee there!) After she hung up, the rest of the time I stood in line, including while she was helping me, she continued to converse w/ a man in line who she appeared to know. I had 2 small envelopes. I asked to ring up each one separately as I am running a business and needed separate receipts. She REFUSED to do so. The previous time I dealt w/ her (a couple wks. ago) she spent the entire time interjecting herself into the other postal employees transaction (they never asked for her help) while I just stood there! I asked her to do my postage through metered mail rather than a stamp as I needed the information on the receipt where the item was being sent to and she refused, saying she was too busy! THIS WOMAN'S DELIBERATELY MEAN! I discovered that she has several bad reviews on the Calabasas Post office website.
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December 2021 by Ane V.
It is a small Post Office and a busy one too. But the 2 postal personnel are efficient and fast. The line goes fast. People are in and out. Small parking and busy. Entrance is at Park Sorrento and exit is at Park Granada. Street parking is available too sometimes.
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December 2021 by Crista C
Cindy seems to have a lot of anger issues. She is very rude and loud. I haven't seen any good reviews on her. My husband and I will never go back to this post office as long as she is there.
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October 2021 by Bernard-François Taylor
Cindy is extremely rude. Actually everyone I’ve come in contact with here is rude
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October 2021 by Becca L.
Cindy at the front counter is unbelievably rude. I have had multiple poor experiences with her and today I went in and chose a different register then hers and witnessed her being absolutely unnecessarily rude to a customer who was slightly confused about a situation. Have some human decency.
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January 2021 by Dr. Kay S.
The lady at the counter received me with greetings and smile. I was mailing a bunch of books (free of charge) to a friend in Charlottesville in Virginia to read. She helped me put my package inside a priority mail box which helped me with shipping costs. This was very very kind of her.
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September 2020 by Niloofar F.
I am absolutely not happy with their service,They ruined my boxes and its all broken and they charged me over 100$ for each box to ship. They even don't pick up the phone in the office.This is really not fair how they care about our stuff. I hope they have an answer for their mistakes.I am not happy at all.
