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March 2024 by Nicole Ivey
David and team are soooo lovely. They packed my stuff for me which was such a help. Love these guys!
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February 2024 by Athena Massey
ALL of the guys here are AMAZING! They always greet me by name and with a huge smile. Everyone is incredibly happy, helpful and professional! This is THE BEST and FRIENDLIEST UPS location that I have ever been to! I highly recommend them to everyone!!!
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January 2024 by J Wong
Staff are super friendly and always pleasant to work with. Excellent customer service and explanation of package/delivery options.
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December 2023 by Ghazal Afzal
David is absolutely amazing and always lights up my day with his wonderful customer service! David has a great attitude, has a smile on his face, and takes care of my shipping/returning needs with a smile on his face. The whole staff, including Joe and Terry are great too! I always make sure I go to the Agoura location just because of how great they are. I absolutely recommend the UPS store, especially the Agoura location.
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September 2023 by MATT WIDMYER
Person picked up the phone and said "UPS store hold", 10 minutes later, still nothing. Chatting it up is a priority and customers are not. Best of luck.
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August 2023 by Cash R.
Great store. Much friendlier than the last UPS Store I visited. Staff has a strong rapport with every customer. Twenty-four hour access to copy/fax machine. Location is easy to find. Store near food and Starbucks which is a bonus.
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June 2023 by Sarah R.
This UPS is supreme!!! Everything about it surpassed all expectations. The service was incredible. They are all smiles up in here and so welcoming. There is a parking lot right in front with plenty of spaces. Pulled right up, walked in, and was immediately acknowledged while I waited for my turn. There were only two other customers so everything was quick. The shop itself is very clean, open, and inviting.I can't say it enough- the customer service blew me away. Definitely the nicest and most painless UPS I've ever been to.
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June 2023 by Rose M.
Very kind and helpful staff. They have a printer and can provide notarized signatures. Line is never too long and they are efficient.
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May 2023 by Grace W.
My favorite UPS store by far. All the workers are super friendly and helpful. I always leave with a smile on my face
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April 2023 by Lauren W.
the nicest UPS store i've ever been to -- they always make my day! so friendly and helpful
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April 2023 by Kids Club LA
I've been to many UPS stores. These guys are the absolute best!!!! Thank you! I Don't know their names but thank you folks!
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March 2023 by Paul H.
I use them mainly for Amazon and other returns. They are always very friendly, very speedy, and very efficient.
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January 2023 by Nina Rosen
This has got to be the happiest place on earth. When you walk in, you are always greeted with a smile and respect. I have been there 100 times and never a problem. I wish all businesses were like them. Keep up the great vibes guys
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January 2023 by Benjamin D.
David, Tory, and Joe are the best. Literally the best customer experience ever. They are so kind, friendly, and efficient. I am always in and out of here super quickly and with a smile on my face.Best customer service!
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December 2022 by Jonathan Taylor
Printing is not secure as customer need to email to a generic inbox that is available to any employee. Computer fees are charged for printing documents sent via email. (Update: they are looking into their printing security protocols)
