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April 2024 by Max Podolski
Place is OK, but we asked specifically to make coffee as less sweet as possible, they acknowledged it and told us that it's just a bit sweet, but result was a crazy sweet coffee.
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April 2024 by isamara ramirez
I was at the register for about 10 mins. No one was behind me, place wasn’t busy. They just ignored me and did not acknowledge I was there waiting to order. After getting tired of waiting I left. Other locations are great, not sure what the issue is at this place.
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February 2024 by Stephanie G
Wonderful kind staff! The food is great. The coffee us wonderful!
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January 2024 by Heather S.
I used to go to the Beverly Hills location all the time and it had been years since I had an ice blended. One of my favorites used to be the cookies and cream. My husband ordered one on the app and brought it back for me and it was one of the weirdest drinks I've ever had. It's like the drink was half made. No cookies and none of the cookies and cream flavor that made it so special. It wasn't even the usual color of the ones I've had before. And if you order whipped cream, it should have the dome lid? This had a little whipped cream and the flat lid so everything was leaking out. My husband's coffee was fine, but I didn't end up drinking mine.
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January 2024 by William M.
Excellent CBTL location. Services prompt, and for the and the preparation is flawless. There is a fairly good size seating area, and the interior is possibly appointed. There is also additional seating outside as well with umbrellas.
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January 2024 by Vanessa S.
Love it! Specially the winter dream tea latte and the fact I can get it year round is a plus. I have never had a problem with their service either all their employees are very nice and friendly. Any CBTL I visit their employees are always super friendly and great customer service so what ever your doing with training keep it up.
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December 2023 by D C.
Poor customer service and lied to. After talking with the corp office we confirmed our experience was correct. POOR. We will never return to this location. We ordered a blended drink and a Holiday Brew coffee at 3pm. The cashier went to ask the person making drinks a question and came back and told us, "We dont make dark roast coffee brew after 2pm" SO we are in a coffee store correct? I asked Then when we asked for ice water along with the blended drink we were told its .25c well this non sense would not be the experience at Starbucks, which i dislike but would consider setttling for since they know how to treat customers. sad because CoffeeBean is already suffering profits losses and i can now understand why. SERVICE
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December 2023 by Treci Maxwell - Horowitz
Stood in line 40 min and still hadn't gotten my order taken. Rude crew all
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December 2023 by Darren Huntley
Great staff, service and extremely friendly.
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December 2023 by Alex Dru
Arrogant staff, mediocre drinks and food.
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September 2023 by Christopher Mangione
Great business
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May 2023 by Ron L.
I found myself in the early morning in Calabasas and decided to go to the reliable Coffee Bean & Tea Leaf on Calabasas Road. There are fancier joints and there are interesting coffees elsewhere, but a chai here is always well made to fit the bill. Among the chains it's coffee and teas are far superior to that other chain with its inferior bean quality. So, I salute you Coffee Bean for remaining consistently good.
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April 2023 by Alyssa Thomas
I placed a pick up order. When I went to get my order, they were out of a vegan item. They offered me another item, they were out of my second vegan choice. I asked that they just refund the price of the original item. They were a bit busy, so they set my receipt to the side for processing later. I said "okay," and trusted that they would refund me. Clearly, that was my mistake because it is a week later, I'm no longer in the area, and they never refunded the out of stock item. I should have just had them do it immediately, but I had plans and didn't wait to ensure they kept their word.
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March 2023 by Lana W.
Great place to hang out a while. Polite staff. Good coffee.
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March 2023 by Jonathan S.
Michaelangelo was extremely helpful and knowledgeable on product. The credit card system was down so he was only able to accept cash and was able to get my drink going while I went to fetch cash. Coffee tasted great and the store was clean and welcoming.
