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January 2023 by Maya ..
Subway at the Calabasas Commons is closed now, it had been here a long long time. Honestly it was what you would expect from a Subway, but parking always difficult and there's the awkward in/out situation of the parking lot even with the traffic light. Sad to see an affordable option like Subway go.
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December 2022 by Freydough
Went there before the shut down Used a subway gift card the woman charged it as a credit card etccc had no clue how to use the gift card then she finaly charged my gift card deducted the money then stated something went wrong i had to use cash for her mistake i said return my gift card $$$ whole thing took 18 mins my sandwich cold .. what a headache train your staff!!!!!! I also repeated my order 3 xughhjj
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December 2022 by GIRLBASSETHOUND95
I was that this Subway closed because I never had a chance to go back there and I didn’t they were going to close but they had to because their rent was too high.Parking: It’s at a good but try not to go to this Subway too often because this is one of the Subways with lousy parking.
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December 2022 by Danny L.
I was sad to hear that this Subway closed because it was open for a long time, it was a handy location, it was bigger than a lot of the locations, I didn't have a chance to go there one last time before they closed, and most of the times that I was there the fans were on. I didn't expect this location to close because it seemed to get good business and it was well organized. I'm going to miss this location a lot hopefully something good will take its place.
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November 2022 by Guido Karp
This was one of the most awkward services I have ever had in a subway.I ordered a toasted footlong pro with tuna salad on white bread - as I always do. The guy behind the counter said that subway would not offer this, as a pro would mean double meat - and tuna salad is not meat.I said I always buy this - he shrugged and prepared a salad bowl.I said I wanted a toasted sandwich on white bread. He said I had ordered a salad. The way he phrased it was very embarrassing, as if I was too stupid to place an order.He eventually started to make the sandwich and forgot to toast it.He delivered the sandwich, and when I said I wanted it toasted, he said I wanted it untoasted, and now it would be too late.I hated it.Now: we went with friends. He charged us their sandwich - and we paid for theirs - the difference was easy to see, as they had the combo - and we had just a sandwich. Theoretically, he undercharged us and overcharged other customers. As we are friends, this was not really an issue - it just shows how careless the guy was.We will never go here again.
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November 2022 by Sarah H.
They barely give you any meat for your sandwich. This is Calabasas and you'd think they'd be able to afford to make a decent sandwich.
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October 2022 by Guido K.
This was one of the most awkward services I have ever had in a subway.I ordered a toasted footlong pro with tuna salad on white bread - as I always do. The guy behind the counter said that subway would not offer this, as a pro would mean double meat - and tuna salad is not meat.I said I always buy this - he shrugged and prepared a salad bowl. I said I wanted a toasted sandwich on white bread. He said I had ordered a salad. The way he phrased it was very embarrassing, as if I was too stupid to place an order.He eventually started to make the sandwich and forgot to toast it. He delivered the sandwich, and when I said I wanted it toasted, he said I wanted it untoasted, and now it would be too late. I hated it.Now: we went with friends. He charged us their sandwich - and we paid for theirs - the difference was easy to see, as they had the combo - and we had just a sandwich. Theoretically, he undercharged us and overcharged other customers. As we are friends, this was not really an issue - it just shows how careless the guy was.We will never go here again.
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October 2022 by D Moon
It's a SubwayYou know what they're about ?
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October 2022 by Vicente Diaz
Very tasty
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September 2022 by Judy G.
I work in Calabasas. Just wanted to pick up quick sandwich so went to Subway lunchtime. The wait to order was ridiculous. I was on line for 30 minutes. Too long for fast food quick lunch. The sandwich was good but not worth the long wait. Will give it another try. Maybe an employee called in sick... beware!
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August 2022 by Sharareh H.
The Subway in Calabasas has a really bad Custmer service and a really bad management. I walk in to Subway in Calabasas on Thursday around 4 pm I was ordering 3 sandwiches I was confused between Italian bmt and spicy Italian because usually they have pictures but this time they didn't so as I was asking the lady Penny Subway employee about it she yelled at me and said you listen to me I said what please don't yell at me keep your voice low and you need to listen to me I am the Custmer then she throws all the breads away and said I am not going to make your sandwiches then kept yelling to me and say bad words I asked for a manager she said he is the manager Peter all this time he was standing there heard everything didn't do anything about it even when I was talking to him she was still yelling at me he didn't do anything about it didn't ask her to stop or be quite he didn't even apologize to me about her behavior I asked for district manger name and number he said I don't have it. So I left very upset I won't ever go back there again very pour management and terrible customer service I don't recommend subway Calabasas to anyone.
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July 2022 by KM L
they got this old lady making sandwich’s she’s pushy , makes food to fast and doesn’t know how to use the register , disappointed from what I ordered makes me never wanna eat subway again
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November 2021 by Virginia Lewis
Fanny was rude!
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October 2021 by Cathie S.
Went here yesterday wanted a meatball sandwich on Italian bread. They were all out of Italian bread, they had no meatballs. I changed my order to turkey sandwiches. When the girl made my sandwich they were close to out of the lettuce in the container so she barely put any on my sandwich. I also wanted mayonnaise but couldn't get that because they were all out too!!!!!
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September 2021 by Julie W.
Placed an online order, was charged for it and when I went when it said it was ready they said they never got the order! Didn't offer to make it or refund $. So now, no lunch and have to dispute with the bank! Horrible customer service as they did not care even though I had the confirmation and bank charge to show! Will never go here or order from here again!
