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October 2023 by Cyrus Nensey
My wife went in looking for her first Rolex earlier this month. She was looking for a 36 mm GADA watch and build her own collection. She found my 40 mm Grand Seikos and others, a bit too much for her wrist. The staff was really helpful, friendly yet professional. She felt very comfortable. The whole experience was amazing for her. She shared her pleasant and exciting entry into watch collecting with me with her Rolex Explorer. I look forward to expanding my collection with them as my son, who he is only 5 and is in love with the celebration dial on the new OP. Gotta get it for him!Great job! Hoping to visit the shop soon.Thank you.
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October 2023 by Elizabeth Fouch
Lisa at Polacheck’s Jewelers is so great to work with, I have worked with her for several purchases and she and Polacheck’s never disappoint. The attention to quality, detail, customer care and satisfaction are unparalleled.
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October 2023 by Bell
This watch store is the best. Charlotte, my salesperson at this store, is my favorite lady. She is super nice and very helpful. She remember our watchlists and help my family to get hand on the dream watch. She is so friendly and give me a good advice for my life too. Actually, all the salesperson , manager, and other staffs are all friendly. They are so very welcome. If you are in town, this is the best watch store you must visit by yourself.
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October 2023 by Bobby Ghajar
I've been a Polacheck's customer for over a decade. They have great customer engagement, know every detail about the brands they carry, and have a fantastic showroom. This go around, Robert helped me with an anniversary present and as usual, was helpful and selfless in the process.
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October 2023 by Mark Litman
Without sounding “over the top…”It’s not just buying beautiful jewelry, it’s the experience! Thank you once again for helping us celebrate a mile stone! We truly love, and enjoy every time we get the opportunity to purchase one of our keepsakes from your magnificent store❤️
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August 2023 by Lucky Sharma
Mike Lyles was a wonderful associate that treats people with respect and dignity...very lucky to have met him and hope to continue a prosperous relationship with him moving forward, great hire! The owner should be very proud and all the best to each and everyone there, such a beautiful place with wonderful people, traveled 6 hours by plane to meet Mike and it was worth it!
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August 2023 by Glenn van Eekhout
I recently took my wife's ring here to have the center diamond set back in the setting. They did great work, fast and at a great price. I also feel safe because they have 3 armed guards. They do great watch cleanings too.
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August 2023 by Logan Aries
I recently purchased a Cartier watch for my wife's birthday and my experience at Polacheck's was nothing short of exceptional. Throughout the process, I had the pleasure of working with Bobby, who demonstrated a remarkable level of professionalism. His knowledge of the various brands available in the store and his adeptness at addressing all my questions truly impressed me. Despite the specific model my wife had her heart set on not being in stock during my initial visit, Bobby effortlessly managed to source the watch for us. They sized it to her wrist and she could not be happier. I look forward to many more years of business at Polacheck's.
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August 2023 by Ken Badea
It’s always nice to visit Polacheck’s, the store is beautiful and the experience is truly exceptional. Not only is the staff welcoming and friendly, but they truly go out of their way to make you feel special during your time with them. I recently had my Rolex serviced there, and with the help of my fantastic sales rep Mark, also picked up a beautiful necklace for a wedding present. Can’t recommend Polacheck’s enough!
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August 2023 by Sheila Heimbach
Victor took my direction, and created the exact piece I wanted, for a special birthday. My next piece will be a rare watch. You guys have the best lines of watches and jewelry, but the thing you have that others don’t are your watchmakers, designers and the best master bench jeweler. Thanks for making my special birthday even more special. Please zoom in on my pictures, to see my beautiful necklace…
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August 2023 by Sanford Brotman
I’ve been coming to Polacheck’s for over a dozen years. Family owned with nice salespeople that have always been friendly and helpful. Owner of the business helped me with some watch questions, very nice all around.
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July 2023 by Anh L.
I recently had my Rolex GMT serviced at this jeweler, opting for a complete overhaul and cleaning since it was overdue for maintenance, even though it had been running perfectly for over a decade. Initially, they offered an in-house watchmaker service for $1250, but I chose the option to send it to the Rolex service center for only $750. The watch came back looking like new and was returned within the promised time frame. I'm very pleased with the outcome and highly recommend this jeweler for their excellent service.
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July 2023 by Matthew W.
Polacheck's Jewelers is a class act! When I walked in I was kindly greeted and directed to the showcase to check out a few watches! Robert was very kind and showed me several pieces! He was very knowledgeable and graciously offered me a drink while I waited. Unfortunately, they did not have the watches I wanted but they did register my interest for when they become available! I would recommend this business. Thank you for your patronage! God bless!
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June 2023 by Beverly Kruskol
I enjoy shopping at Polachecks jewelers. I am fortunate enough to work with Lisa and cannot say enough good things about her. She is a pleasure to work with, and goes out of her to make you feel comfortable and help you anything you need. Thank you Lisa.
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June 2023 by nadeem golsh
What an amazing experience. As you arrive you get greeted by everyone. It was my first time in the store. Robert showed me around the whole store. They offer watches from Rolex, Tudor, Panerai, Cartier, Patek, IWC and Breitling and amazing jewelry as well that my wife enjoyed. What a beautiful store. I purchased my first Tudor. Robert was patient and very knowledgeable. He showed me all my options and was extremely patient with me. I drove all the way from San Diego for Polacheck’s Jewelers and don’t regret it one bit. Thanks again Robert looking forward to the next one.