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March 2024 by K K.
im not only in the process of suing this company but im also reporting them to the ftc! they messed with the wrong person!!! do not use this credit card processing service! the are a complete fraud! my account is closed but they refuse to return my own money tgat they pit into a reserve account. about $5k is being stolen from my very small business. i have zero chargebacks & zero refunds processed. there customer service is horrible & i cant get a hold of a real person. when companies refuse to let you speak to someone in the risk department, you know they run a shady business. i will never do business with them again. they are scammers! ive asked them to provide a reason or a timeframe of when they will return my money. they never respond with an answer. im going to get an attorney & sue them for not returning my own funds!!!! worst customer service!!! before these morons respond to this message, because they will try to cover their asses so they don't look like the scammers that they are....... i've only had my account w/ them for 3 months. i've only made about $30k and have had only 3 chargebacks. 1 for $94, 1 for $75 & the third i actually won the case because customer was trying to steal products & still file a chargeback. i provided proof on all 3 chargebacks. i'm not a high risk customer, nor do i make a lot of money. i'm a very very small business & some days make $0. these people have stolen $5,000 of my hard earned money. money i need to survive as a small business. shame on them for treating businesses like this knowing what a difficult time we had during covid and barely surviving now!
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February 2024 by Nathan Johnson
Highly recommended.
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February 2024 by Engine Transmission
Best Merchant account/Best peopleThis is the best merchant account you can have. Steve Lane who is amazing and answers his emails fast and always kind a thorough is one of the reasons I love this company. It makes you realize how important it is to have someone to go to when you have an issue or even a pressing question. He is literally always prompt as well as anyone that answers a ticket you open, They are always kind, always fast and always fair. I love these people.
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February 2024 by New Life Medical Center
I have owned several businesses over 30 years and have had many experiences with payment processors. Maverick Payments has had the best customer service BY FAR!!! I call, they answer and fix any issues i have. You will not regret using Maverick Payments as your payment processor.
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February 2024 by Nick Salmon
Maverick was great and easy to set up for Merchant Services and Payment Processing. Highly recommend for any business looking to save money for payment processing. Excellent customer service as well.
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January 2024 by Robert Gunton
Great payment processor - easy, inexpensive and reliable. Our rep, Steve Lane is stellar and responsive. After working with several different merchant processors over the years, Maverick has won my business and support!
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January 2024 by Nick
Couldn't recommend enough. Incredible product and customer service.
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January 2024 by Mohamed Amer
As the proud owner of a thriving CBD e-commerce brand, finding the right payment processor was crucial for our business, and Maverick has proven to be an absolute game-changer. From the swift onboarding process to the impeccable service and cutting-edge technology, Maverick has exceeded our expectations in every aspect.The onboarding experience with Maverick was remarkably quick and painless. They guided us seamlessly through the setup process, ensuring that our CBD business was up and running in no time. Their team's expertise and commitment to streamlining the onboarding process made the transition smooth, allowing us to focus on growing our brand.One of the standout features of Maverick is its dedication to ensuring PCI compliance. Dealing with CBD products requires a secure and compliant payment processing system, and Maverick went above and beyond to ensure that our transactions are safe and meet all industry standards. This commitment to security has given us and our customers peace of mind, establishing trust in our brand.Competitive pricing is a crucial factor in the e-commerce world, and Maverick also delivered on this front. They provided us with a pricing structure that beats many other providers in the market and offered a rate match from another provider. This level of flexibility and willingness to work with their clients sets Maverick apart as a partner who truly values the success of our business.The dashboard and technology offered by Maverick are nothing short of exceptional. The user-friendly interface of their dashboard provides us with real-time insights into our transactions, allowing for informed decision-making. The advanced features and analytics available through their technology have proven invaluable in optimizing our payment processes and identifying areas for improvement.Perhaps the most noteworthy aspect of our experience with Maverick is the VIP service they consistently provide, spearheaded by Maurice Griefer, ETA CPP. Maurice is not only responsive and knowledgeable but is also genuinely invested in the success of our CBD e-commerce brand. It's evident that under Maurice's leadership, Maverick understands the unique challenges of the CBD industry, and his personalized approach sets them apart from other payment processors.In conclusion, Maverick has proven to be an indispensable partner for our CBD e-commerce business. From the swift onboarding and PCI compliance assurance to competitive pricing, advanced technology, and VIP service, Maverick has exceeded our expectations on every front. If you're in the CBD e-commerce space and seeking a reliable, efficient, and customer-focused payment processor, look no further than Maverick. They are, without a doubt, a game-changer for our business.
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January 2024 by Rory Crawford
Maverick has been very easy to work with. Great customer service and fair rates. Highly recommend
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January 2024 by Alaa Alwazzan
Excellent customer support
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January 2024 by bashu rashid
i am very thankfull for the awesome service
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January 2024 by Max Services
I have been with Maverick for over two years now and would highly recommend them for your merchant account needs. Steve Lane my Sr. Account Executive has been great to work with and helped in getting my account set up. Thanks
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January 2024 by Said Mustafa
Natalie provided the best customer care experience one could ask for!
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January 2024 by Gianni Miradoli
We have use the services for over 3 years with complete full satisfaction
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January 2024 by Glitter Pipes
Not sure about other peoples issues, but after switching to Maverick from our longtime (10+ years) processor a couple of years ago, we've had zero problems. We always had good rates but when we needed to find a new processor, Maverick came in better than the others by far. Our old merchant services contact was trying to broker us up with another firm, but when he heard what Maverick quoted us his response was that we were paying less than the processor HE was trying to hook us up with. 10/10 stars would recommend. Also, it looks like alot of the negative reviews are from Adult Services sites, we sell glass art.
