-
March 2024 by Jennifer
Roger was more than helpful. He took his time made me feel right at home even though my I don’t have a home. He’s polite kind helpful, understanding and patient. This is the second storage unit. I’ve rented from him and I’m more than happy.
-
March 2024 by Simone Kraev
Great place to chose for storage! We have used it on a long term, very clean, and easy access!
-
December 2023 by Marshall Rumpf
Rental agreement process is very simple and they reserved my space for free. That is better than Public Storage which charges a fee for reservations and will not refund it even if you check out the space and cancel it a few hours after you reserved it because you did not like the design of the space. They call it an Administrative fee and say it is not refundable.
-
December 2023 by Sandor ILLES
Life Storage is by far the best storage facility I’ve ever been to. Tommy who runs the front desk is amazing and so helpful. Five stars, don’t go anywhere else.
-
December 2023 by Sheryl Lynn
I recently had the pleasure of interacting with Roger at the storage unit facility, and I must say that the experience exceeded my expectations. From the moment I walked in, Roger's professionalism and genuine dedication to customer service were evident.Roger went above and beyond to assist me in finding the perfect storage solution for my needs. His knowledge of the facility and its offerings was comprehensive, and he took the time to patiently answer all of my questions. What stood out the most was his friendly demeanor and willingness to ensure that I felt comfortable and well-informed throughout the entire process.Not only did Roger provide excellent customer service during the initial sign-up, but he also demonstrated a genuine commitment to ongoing customer satisfaction. Any concerns or inquiries I had post-sign-up were promptly addressed, showcasing Roger's attentiveness and dedication to customer care.The facility itself is well-maintained, clean, and secure, reflecting the high standards set by the management. Roger's efforts contribute significantly to creating a positive and welcoming atmosphere for customers.In an industry where customer service can make all the difference, Roger truly stands out as an exemplary representative. I highly recommend this storage unit facility, thanks in large part to Roger's exceptional service. If you're in need of storage solutions and appreciate top-notch customer care, look no further – Roger and his team have got you covered!Kudos to Roger and the entire staff for making my storage experience a seamless and enjoyable one. I'll definitely be recommending this facility to friends and family.
-
December 2023 by Jeff Ekman
My introductory price was competitive and I found that the way it was set up all the unit’s easy to accessed. I liked that the temperature stayed in a range that I didn’t needed to worry about any extremes. The place was always free of clutter and dirt. Roger was away friendly and helpful.
-
December 2023 by Elena Blue-Blum
This weekend I cleared out my storage unit that I had for 18 years. It has been nothing but excellent customer service all these years. Roger went over and beyond to help me this weekend. He was the only there and it was busy. He was helpful, patient and friendly. Thank you, Roger!!
-
December 2023 by Robert Pearce
My rating is 5 stars and 2 enthusiastic thumbs up:A thumbs up to Rodger. I have been using what was Life Storage for years and Rodger has been there for my questions and needs through the pandemic and other issues.A thumbs up to Tommy. He recently researched my account and found a correction that resulted in noticeable savings on my bill. He will remember me as the one who was so blown away that I could just stutter “Thank you”.
-
November 2023 by Kelly Owen
Roger & Tommy are the best at Life Storage in Calabasas! They are veryHonest & Quick to resolve issues thatMay arise…. Promptly return calls.I highly recommend them!Thank you Roger & Tommy!
-
November 2023 by E Bee
Roger is the best he’s been the manager since I’ve been there since 2020. I always got the answer. Excellent customer service his assistant, Tommy fantastic person can help anybody thank you life storage a.k.a. whatever your name is now.
-
November 2023 by Jae Davis
Roger the manager, is very very helpful and friendly. He has made this a great experience. Thank you Roger!
-
October 2023 by Kendall Woods
I have been using this storage for the past year and I’m very happy with my decision. After returning from bali for the last six months, I showed up today to my storage unit but I couldn’t find my keys!Roger - the manager - was so incredibly helpful and saved the day! I was just about to fly out again the next day and really needed to open my unit on the spot. Roger cut the lock for me and helped me find an even better lock for my unit. So incredibly grateful for him.Thank you Roger. X
-
October 2023 by rsmahoy
This was our first experience with a storage company. Store Manager Rodger helped us rent a new unit in a courteous and professional manner. He cheerfully walked us through the process, showing us different units and patiently answering all of our questions.
-
October 2023 by Lydia Tesfamariam
The staff at Life Storage were so accommodating, warm, and welcoming -- I felt right at home. I had all my questions answered and I was able to check out the space before leasing. Prices are also fair and reasonable.
-
October 2023 by Sarah Viado
This storage facility is clean, safe, and managed well. I use my storage unit for work and access it almost daily. Roger, the site manager, is incredibly helpful and friendly!
