-
December 2023 by frank miller
My wife and I have been looking at ebikes for some time on line, we wanted to try before buying so we went to a couple of different places, but they didn't have a bike the right size, so I went on line and found LA FLY RIDES they several bikes the right size so they let us try them, the owner/salesman was so nice and knowledgeable. We found the one and couldn't be happier.
-
November 2023 by Justino Garcia
Super friendly and knowledgable staff! Excellent and quick service, and beautiful selection of ebikes! Thank you Mark!!!
-
November 2023 by 123rhafe H.
They got the work done but when I went to pay it was $100+ more than the original quote. I would have appreciated a heads up beforehand.
-
October 2023 by Timothy V.
Just about the most dishonest bike company I've run across. Primary problems are with customer service, the tech (marc) has people issues and straight up lies to clear his work space. Secondly, the general manger isn't much help and despite full descriptions of the problem wasn't able to manage the situation successfully, or acknowledge anything leaving me to write the review.Update: Hector (GM) apologized for the miscommunication so I appreciate the follow up, even if a touch late.
-
September 2023 by Mike Christensen
Went in to reset an error code from my Bosch system. Hector was able to immediately squeeze me in and clear the codes. I really appreciated their ability to help me and Hector was very friendly and helpful. I highly recommend Fly Rides!
-
September 2023 by Rafael Deutsch
I came in to look for a new e bikeHector was super friendly and very helpfulHe let me test ride 5 different bikes on the trail and explained the differences.I purchased a Cube mountain bike.And I highly recommend Fly rides.
-
July 2023 by Piotr Jawien
First visit to their new location - brought my emtb to resolve minor glitch. Very fast professional service and on point advice on a bike I had purchased from them when they were in Hollywood. Sorry to have seen them move, but definitely worth a drive either for fast service or honest bike purchase guidance without upselling.
-
July 2023 by Rufus Philpot Bass Education Online
As usual, Mark worked his magic on my Orbea Rise and it is working great. I always get treated really well at this LBS- and if you need bike servicing or to check out an e bike these guys rule- thanks again Hector n Mark!
-
July 2023 by Paul Jenkin
Hector went above and beyond to diagnose and get warrantee repair for my Orbea. He got me back on the trail in 2 days! These guys know their e-bikes
-
July 2023 by Melissa G
We’ve had a great experience at L.A. Fly Ride in Calabasas. In particular, Mark has been amazing. Great customer service…patient, knowledgeable, and so friendly! We will definitely be back and would highly recommend them!
-
July 2023 by Reggie P.
As an Orbea e mtb rider I need to have a store w specialist knowledge work on my bike and Mark n Hector are a) super helpful b) very knowledgeable about the intricate nature of these machines. Had another excellent service today from Fly Rides and I HIGHLY recommend these guys- they're also extremely fast in terms of service times as a rule too. 5 stars easy!
-
June 2023 by Lori S.
Great people. Super friendly and they really know what they're doing!!! Helped me out in an emergency situation. I Recommend them highly.
-
June 2023 by yogi lozano
Fly Rides has the best customer support. I recently had some questions on a purchase that needed some attention and the team was super responsive and helpful. Top notch company that stands behind their sales and service. Thanks Fly Rides!
-
May 2023 by Benjamin K
If your looking for the best Emtb shop in LA its Fly Rides. I know the guys there well and they always get my bike and parts fixed up quick and they never have issues. They also group rides every month that brings all tips of riders together. At this group rides you can even try out bikes from them. Love the shop looking forward to the next time I by a bike from them.
-
April 2023 by David Kahn
Excellent buying experience from start to finish. The sales person, Austen, was extremely knowledgeable about the products and got me a bike that is perfect for me. No pressure and very laid back. They made sure that everything was adjusted just right before I left. They happily baby sat my 2 dogs while I test rode, twice.I can't imagine how my experience could have been any better.These guys are great.
