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February 2024 by Jason B.
Going into this store I never want to leave Clean upscale great staff friendly service the best meet and poultry competitive pricing great rewards program. The best deli and bakery So many fresh ready to eat options. A sushi bar a wine bar and Wolfgang pucks. Soup bar I could go on all day if you don't shop here you need to. A lot of private label gelsons on items that are really good like the pasta sauce. You can't tell the difference from Raos. Try the lobster bites in the deli counter best chicken noodle soup also you are guaranteed an amazing customer experience here
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January 2024 by Lisa Waters
Your security Guard was so helpful, and your cashier and helper were kind and delightful!
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December 2023 by Arjun Trivedi
Loved the ambiance ar Gelson's in Calabasas. Visiting family here so we did a bit of shopping in the store this morning followed by some nice coffee and Bear Claw pastry!
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December 2023 by Narguess N.
Horrible attitude/ customer service pretty much across the board ( except seafood/meat area). Not sure whats going on there. One of the employees push the shopping cart into my five year old legs and didn't even say sorry or acknowledge it. Not only did she not say sorry or acknowledge it but we were standing there for five minutes and none of the other staff members around, acknowledged it either. When I asked the person who I thought is the one who did it to say sorry, she said oh, it wasn't me and that's all. Super sad. Will go bristol farms instead.
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December 2023 by AABR NonProfit
Gelsons is always clean and beautiful and i usually feel safe there….I was there after the incident where a kid on e-bike tried to steal alcohol……and I read about it on nextdoor.I want to say thank you to the security guard who tried to stop him. That was very brave in this day and age! I’m glad there are people out there that will still try to stop crime …. but I understand how difficult a decision that is for them nowadays. He should be commended highly .
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November 2023 by Doritt Diamond
I’m a long time customer, and still hate the way the store has been reorganized…. Does not make sense to me. Also the warm friendly family feeling has kind of evaporated.
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October 2023 by Christine Ford
Prices are premium, but the quality of anything fresh can't be beat.
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October 2023 by A S.
Love this Gelson's location. Always fresh products and a cute little bakery. This Saturday they made some custom sugar cookies for an event and the two women in the bakery Saturday morning packages them beautifully with ribbon. Quiet and easy to get in and out quickly.
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October 2023 by Stacey Norris McMahon
Staff/Managers wonderful. Justine, main manager, was not there, but he has done an excellent job updating this store.
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September 2023 by Sandra M.
maritza In the gourmet cheese area she was so rude she has bad customer service I would never go there again I've been to your customer for a long time
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September 2023 by Erica Woods
Lovely store with a great selection of liquor (found 2 of my faves there). It's clear that this is a "locals only" store, though. Friendly as I am, they definitely wanted me to know that they knew I was an outsider (I was visiting my sister and stopped to grab something for her). No one was unkind, though, just dismissive.
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September 2023 by Cindy Kalman
Their bakery desserts are to die for, which is why I went. I also couldn't resist visiting the deli. It's pricey, but a nice treat once in a while, and not have to cook dinner. Excellent food.
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September 2023 by Tara Pittman
My husband and I were on a date. We wanted to go and get dessert , hand pick it ourselves. So he thought to go to Gelson’s in Calabasas.We arrived and started looking. We get to the dessert section and there is no one. So we noticed that the security guard started following us around.She only followed us. As we were getting the dessert the manager comes and says we should not be getting the desserts.We continue to shop and finally as the security guard is following us still on the way to the register I had had enough. I asked her to stop following us let us shop in peace.They harassed no one else but us and our skin color did not look like the rest. In all my shopping experience I have not ever had such an appalling, disgusting , inhumane, racist and ignorant unprofessional interaction.There were Non uniform individuals asking if we were going to buy something. My husband raised his voice to get attention of everyone so that all could be informed what was going on. The security guard was asked why are you following us only she said she was doing her job. Her job is to follow to african people around and discriminate against them as they love on one another on their date.The manager did not apologize he was as rude as the employees. He told us that the desserts were to be counted by weight and clearly they had prices for a carte.This store needs retraining it was embarrassing for the human race to have a store full of people who think it’s right to harass people because of their skin color.Isn’t Calabasas suppose to have a bit more class? No it was more despicable than any other place I have ever visited. This Gelson’s need a new staff and new spirit.
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August 2023 by Allyne Miller
Actually met several people while trying to reach products. It is not necessary to have 6 or 8 rows of one product and then other at the very top shelf. Moved cooked chickens to a rack so we can only see part of anyone time. The ones I like are on the top shelf and I can't reach them. So I went to Bristol Farms for my chicken. Sorry but don't know if you have new ownership or what but it is not what is used to be.
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August 2023 by giti sajedi
Bought a cheesecake with fruit topping from bakery . Had been informed by lady behind the counter, to keep in refrigerator since it is fresh and might get soft . I place that is refrig. as soon as I got home ( 15 mins later ) and by the time opened the cake box to serve it ( 4 hours later) the whole cake with fruits were collapsed like a pancake . Very disappointed
