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January 2024 by Sean Dennin
I am a Rush Bowls franchise owner out of Florida and I have been very happy with the service provided. Orders are processed and shipped immediately and the communication is excellent. I am glad they are our chosen supplier!
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September 2023 by Dorothy Shultis
We have ordered the 16 oz pint containers from Frozen Solutions a couple times now and we are very satisfied with the product and the service. We have purchased 16 oz containers for our ice cream from several other companies. These are non vented and the correct size (some companies actually sell a larger size pint container). The lid is not shiny so we can write the flavor on the lid without it smearing or rubbing off. Also, the lid has a nice tight fit. Also, so far, the price has been lower than other suppliers.
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July 2023 by Rocket Diner 321
We saw Frozen Solutions at the National Restaurant Show in Chicago this spring and noticed their custom print cups. They gave pricing quickly and have been easy to work with.
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July 2023 by Christine Ericksen
As normal, the product came in a timely fashion and of the quality we expect. This order was color changing Boba straws.
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July 2023 by Gerard Pinzone
I've ordered quart sized containers from them for years. I made the mistake of trying a different vendor ONCE. Never again. Their products are top-notch and their customer service is second-to-none.
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July 2023 by Daryl Schaefer
Frozen solutions has a great products, fast shipping and great customer service!! We buy all of our ice cream cups and the heavy weight magic color changing spoons!
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July 2023 by Ashley De Los Santos
Great company. Prices are reasonable, fast shipping, quality customer service. Very happy with all of our purchases.
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July 2023 by Abby Poletti
I recently worked with Frozen Solutions and was thoroughly impressed. Their packaging solutions exceeded my expectations in every way. From the quality of materials to their exceptional customer service, they delivered excellence. Their innovative designs and timely delivery were the icing on the cake. With competitive pricing, they are truly the best in the industry. Highly recommended!
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July 2023 by jessele castelo
Frozen Solutions has worked wonderfully for us! We will definitely use them again. Very smooth process with great communication.
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July 2023 by Serena Freeman
Cannot thank Frozen Solutions enough! Thank you for making the process so effortless! The products are great quality and exactly what we were looking for. Thanks again!!
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February 2023 by Amanda Nelson
They are scammers. Do not work with them! I ordered dome lids and they did not fit the cups that I bought from THEM. I told them this and they refused to give me a refund or a credit. Their founder has awful customer service and should not be running this department. It's okay when a run of the product doesn't work. You need to take accountability to provide a solution so you don't lose a customer. You shouldn't force your customer to pay for shipping to return their defective product!
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February 2023 by Christina Laroche
The worst customer service I have ever experienced. The owner should not be involved in customer service if he can never admit an issue with a product. Listen to your employees buddy! They’re trying to save you customers! Awful quality of products and doesn’t work with customers to find a solution. Can’t believe they’re still in business.
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December 2022 by Monica Becker
I love my color changing spoons & straws! Frozen Solutions helped me design my custom cups. The staff was friendly & they were great to work with!!!Thank you FROZEN SOLUTIONS for all your help with making my experience amazing from beginning to end!
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December 2022 by Tax-Help Administrator
Words can hardly express how impressed I have come to be with frozen solutions. Their professionalism far exceeds anything I’ve seen with any of their competitors combined. I highly recommend, and frankly suggest you go no further.
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December 2022 by Juliette Fabbri
Amazing custom cups!!!! The quality is amazing too. And Great customer service!! Ryan is the best and always so helpful! Can’t say enough great things about this company!