Bob Smith MINI is a highly regarded car dealership near Los Angeles that provides an exceptional sales, service, and customer experience. Their experienced staff is dedicated to helping customers find the perfect MINI car, whether it's a new sedan, convertible, or SUV, or a high-quality used vehicle. The finance department offers convenient car loan options, and the service team of talented MINI repair technicians and parts professionals ensures that customers' vehicles are well-maintained. Customers consistently praise the dealership's friendly, patient, and professional staff, who go above and beyond to address their needs. One customer, Miki, was particularly impressed with the sales representative's kindness, responsiveness, and straightforward approach, making the car-buying process stress-free and enjoyable. Another customer, Jacinda Olivas, was also commended for her excellent customer service, providing thorough information and never pressuring the buyer. The service department also receives high marks, with a standout employee, Matthew Bull, who is praised for his exceptional customer service, always being available and professional. Customers appreciate the well-run nature of the dealership and the personalized attention they receive, which is a refreshing contrast to the often impersonal nature of car buying. Overall, Bob Smith MINI is a trusted destination for car buyers and owners in the Los Angeles area, offering a wide selection of vehicles, exceptional service, and a commitment to providing the best possible experience.
The service was exceptional and my oil change was done in no time. Plus, they have some delicious food available. I'm more than satisfied with the overall experience.
October 2023
This review is for the service department.Everyone is so helpful and friendly.But a SUPER shout out for Matthew Bull who really goes out of his way for the customer. Always answers texts/calls and extremely professional,He helped us out with out an appointment and got us on our way fast.Very well run dealership!
October 2023
This review is for the service department.Everyone is so helpful and friendly.But a SUPER shout out for Matthew Bull who really goes out of his way for the customer. Always answers texts/calls and extremely professional,He helped us out with out an appointment and got us on our way fast.Very well run dealership!