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May 2024 by Alex Gerstenzang
I have contacted stores in LA, Ferragamo Headquarters North America and no one has a way to contact this Cabazon Outlet store ... the store does not pick up the phone. Why should we in LA drive 3 hours round trip to find out something is not there .. this is not great customer service.
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April 2024 by Juliana Duran
The service while I was purchasing was great. However, when I took the purse I purchased out of the bag the purse was damaged. I have tried to call numerous times but the number listed is not in service. I don’t live in the area and would like to speak with someone to get a replacement.
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February 2024 by Elva Du
Last time I bought a pair of shoes and found that one was broken. I went to them and they said they wouldn't give a return and could only exchange it. I said that's okay, but they sent me another pair of shoes. I found out it was still broken, and I even thought it was the same pair because the damaged parts were the same.It's really poor service ,I won’t buy any stuff in this store no more, $600 get a like a $10 shoes.
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September 2023 by Stewart R.
Yeah, I'm trying to call this place in the phone still don't work. What kind of business does that? Maybe you guys can email them for me or something
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August 2023 by MT Garcia
One of my favorite designers
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June 2023 by Dylan Taylor
My wife and I came at 7:45pm, 15 minutes before close to purchase a bag we saw earlier. Yet when we arrived the door was already locked. I knocked for 5 minutes and watched as the employees hid behind the corner ignoring us. One of them even made eye contact and then walked away.Finally the manager let up and they all came crawling out of their hiding spot looking at us annoyed. Manager walks over angrily and unlocks the door. I tell him we know exactly what we want and will purchase the $2000 bag behind him. He’s rude and say they’re closed, yet I tell him every other store in the outlet closes at 8pm and their hours say 8 online.He refuses to let us in and tells us to try again tomorrow. We live two hours away. Talk about customer service from a luxury brand. Do not recommend.
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June 2023 by Bukola Seun-Arije
Brian at the Palm Springs store was ever so kind in helping me go through several selections and ascertaining my current shoe size for my fav. SF styles. Also interestingly, after going through several other stores at the outlet without much for inventory, Ferragamo was quite refreshing with their assortment of elegant shoes, bags, belts, scarves, etc.
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May 2023 by iman f.
My wife and I walked in the store to purchase a dress shoes and a handbag for her , walked around tried to get some help but you could see their body language that they don't want to help for any reason. Could be they were tired or not having a good day. But walking in Salvatore Ferragamo's store you would expect at least someone say hi welcome.
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February 2023 by Neel j.
One of the best stores at the Cabazon outlets. The staff I always willing to help and very accommodating. I mainly shop for shoes and never disappoints. The selection is limited but enough.
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December 2022 by Patty Mercado
Horrible service from the manger. Never go back
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December 2022 by Emma Palomino
Great store . Staff was very polite and helpful .ready to help and not pushy ( unlike gucci) . Sadly the sizes ate very limited and tend to go fast . Price wise the shoes were from 900$ ish down to 600$ ish . Some more some less depending the model . Will go back again
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October 2022 by Yanosy Bermudez
Phone number doesn’t work try to call or leave voice mail to check inventory no way to contactUpdate phones work again
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September 2022 by Kimberley K.
I let this little gem of a store slip out of my sight while shopping at the Cabazon outlets in the past. I will not do that anymore I found an exquisite pair of $695 sunglasses for $160 that I just couldn't believe were available at that price ! Never underestimate a store whether large or small.. tucked away in a corner or not. This store is on my radar at long last.
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June 2022 by Tavish Kapoor
Many high quality products
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June 2022 by Edward Peng
Uninspiring & not so friendly staff
