-
August 2024 by D T
Very good customer service, Josh was very responsive and answered all my questions and concerns.
-
July 2024 by J J
Josh & Chris were awesome; we loved the experience purchasing our new watches. Best Breitling store we have bought from.
-
May 2024 by Kevin Gamboa
I have nothing but good things to say about this watch boutique. The staff was welcoming to me and my family, which was a deciding factor in my purchase of an excellent watch in Breitling's Cobra Yellow dial. I appreciated the staff's knowledge of their own products including the movements that come with the watches. They made a customer out of me and I look forward to another excellent time piece from such a distinguished and reputable brand.
-
May 2024 by Andrew Papp
Josh and his manager went above and beyond for my wife, daughter and I. I had wanted a Navitimer for as long as I could remember. The Cabazon store had it. It was well priced vs what I would pay for it in Orange County. But saving money was not what I took away from my watch buying experience. I purchased it on Mother’s Day. They gave my wife a beautiful yellow rose, as she is a mom. Then they gave her a split of champagne. Then they gave my daughter chocolate and boxed water and even offered her apple juice. Josh and his manager answered every single question I asked and were patient with me the whole way. After I paid, Josh gave me a free Breitling hat and coffee table book on the company’s watches. I have two Rolexes which I purchased thru Rolex authorized dealers. My experience with Josh and his manager were light years ahead of my experiences while purchasing my Rolexes. GO SEE JOSH ASAP.
-
May 2024 by Mash M
We had a fabulous experience at this Breitling location. The staff is absolutely incredible, very friendly, and highly knowledgeable. They patiently answered all of our questions and helped us select the best watches. Special thanks to Devin for his top-notch service! Highly recommend!
-
May 2024 by Serge DeMeyer
Subject: Exceptional Service at Breitling Outlet - A Truly Memorable Experience
I typically hesitate to write reviews, but my recent experience at the Breitling outlet was so positive that I feel compelled to share it. Initially, my heart was set on an Omega Seamaster; however, a visit to Breitling, meant only for window-shopping, changed everything.
Josh, a sales associate at the outlet, was instrumental in guiding my decision. His approach to understanding my preferences was impeccable. Instead of directly suggesting alternatives, he performed a thoughtful assessment, showing me a range of watches comparable to the Omega and discussing each design’s craftsmanship without overtly trying to sway my opinion towards Breitling.
What truly distinguished this experience was the no-pressure atmosphere. Josh took the time to swap different bands, fine-tuning the watch to my liking, providing details that helped me make an informed decision organically. His expertise, combined with his respectful approach, allowed me to appreciate the nuances of each option.
The store manager also played a significant role in this positive experience. His knowledge and professional synergy with Josh created an environment not just focused on sales but on delivering genuine value and knowledge to the customer. This approach made my purchase feel natural and very satisfying.
For anyone considering a high-quality watch, I highly recommend visiting the Breitling Outlet in Cabazon, California. The team there exemplifies what it means to be passionate and knowledgeable about their products. They make the buying process enjoyable and pressure-free, which is a testament to their excellent client service. As someone who coaches and consults sales teams, I was impressed by their simple yet effective approach to customer service: care about the client, know your product, and share your passion authentically. I am already looking forward to adding another Breitling to my collection next year!
-
May 2024 by Tesla Unit
Josh helped me put great customer service ask for him !!!
-
April 2024 by Lavish Mobile Detailing LLC
They have amazing watches & great customer service you definitely have to stop by to check them out ! Thanks to Josh
-
October 2022 by Keith F.
Chris was extremely informative in helping us make decision amongst the beautiful watches displayed. We had comparison with other consultants at various jewelry stores but felt so comfortable with Chris & Vanessa ! No sales pressure exhibited , they patiently answered all of our questions while they extended their congeniality with tasty Hermosa beverages . We also got a very good price for what we were looking for ! Highly recommend you visit them for a fine time piece . They also took our initial call of inquiry seriously before we decided to visit them .
-
October 2022 by Joe Rodriguez Jr
I called in and spoke with Vanessa and told her what I was looking for. And they had the 2 I was looking for to compare. She immediately said she would be happy to send some pictures and videos. And watches look better than they do online! We went back and forth text a couple of days until I made time to make it to the store. I bought the Super Ocean with Black Stainless, went through a few strap options and finally walked out with my dream watch. Thank you to the girl who poured me a congratulations drink and the gentleman who sized my watch perfect. Thanks again Vanessa.
-
November 2021 by Mark S.
This is the second time I have purchased a Breitling watch from this Desert Hills Breitling store. I was assisted by Joelle. She is absolutely awesome! Purchased the watch over the phone and had it shipped to my home.I would highly recommend this store. Prices are excellent and the service is outstanding!
-
May 2021 by Miguel C.
On May 4th returning from a Palm Springs family getaway, we stopped off to shop and in doing so, we stopped in to the Breitling store and in looking throughout the various beautiful and elegant watch inventory they had, I was assisted by Joelle who not only provided the utmost professional and courteous customer service, but also a no pressure type of buying environment. Of course these watches are not cheap, and wanting to look at multiple options, she allowed me see, try on, switched multiple bands not knowing if I was wasting her time or was going to buy. She treated me very well, polite and with wanting to buy a watch, her attitude made it so much easier to buy from a salesperson like herself. Thank you Joelle, and please thank your counterpart Charlzoo as well for the great conversation, opinion and help as well. You guys make a great duet and I'll be back for another during my next trip. I kick myself in the a** for not buying the 2nd watch. P.S., Thank you for the package, I did receive it as per your phone call.
-
March 2021 by Mark S
My wife bought me a Breitling Valentine's Day. I am a pretty lucky guy!She purchased the watch from the Breitling Outlet Desert Hills Company Store .She was assisted by the store manager Joelle V.My wife is a pretty tough customer.If you are in the market for a Breitling, my wife and I would recommend this Breitling Store.Go see or call Joelle V, she really made this a wonderful experience.I am so very happy. I can't beleive it is here.The watched was shipped within one day.A really wonderful day!Joelle V. is a wonderful brand ambassador for Breitling!Breitling! Breitling! Breitling!
-
January 2021 by Danny R.
Outstanding service and obviously products. Perfect place for folks looking for that exceptional timepiece.
-
November 2020 by Scott Pugh
This store was the only store that had the watch I was looking for. I live in SC and of course this store is in California. I called and Christopher answered the phone. Right away he sent me pictures of both colors of watches that I was looking for. Once I picked out the watch, Christopher did as he said and sent me an invoice and it was paid. Christopher was very helpful in the process.
