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March 2024 by Janine Negrin
This is the perfect location near Burney Falls. The place has lots of new renovations. Heater and hot water work great. Staff was friendly and accommodating.
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January 2024 by Guus Van Eldik
Very nice motel to stay in and very good
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January 2024 by Alfred Boshuizen
Rooms: Nice room
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January 2024 by NIGHT WOLF
No complaints like the gentleman said a clean room with a warm
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November 2023 by Kevin S.
I booked a room here for a few nights while we visited Burney Falls and other attractions in the area. Honestly, I wasn't expecting much, but I ended up being pleasantly surprised of the quality of our stay.First, the gentleman that checked us in was just that, a gentleman. Not sure if he's the owner or not, but that was the vibe I got. He welcomed me to town and gave me a few tips on lesser known hiking trails and places to eat.The room was fine. It did the job. Yes, the rooms are small and a bit outdated (the bathroom, specifically), but you can tell the flooring, paint, and bed itself recently received an upgrade. It was super clean on top of that. Parking directly in front of our door was easy to come by. Additionally, I was NOT able to hear any conversations (or other activities) of our neighbors through the walls. So kudos for that. Also, the bed and pillows were sufficiently comfortable.All in all, it was a great stay. The room rate was more than reasonable and it was central to just about everything we wanted to do. Highly recommend. Would stay again.
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November 2023 by Ashley Barker
At checkin on Monday the staff was amazing even gave me a list of restaurants on the area, they serviced my room everyday I was there, if any of the staff would see you arriving or leaving they say hello and good bye? This place is great clean quiet friendly and good pricing, until today a new staff member was there, that NEW guy is not only rude to the customers but degrading to the staff, yelling profanities and invading there personal space. This man was yelling profanities at his staff what seemed like every time he came near one of them.I will not go back there I left a day early and pulled one of the maids aside and told her she needed to call a attorney she doesn’t need that treatment.If I was her I’d file a lawsuit for many reasons. If that man is the owner as he claims when I checked out you should be ashamed of yourselfRooms: Clean comfortable and slept great hood staff terriable owner
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October 2023 by Jesse S
Received a reservation confirmation from the hotel the day before my stay. When I showed up at 630pm the office was locked up, lights off, no vacancy sign was even though the parking lot was empty. I rang the bell, called the office number, left a voicemail, after almost 2 hours of trying to make contact to check in I had to give up and go somewhere else. One of the few times I was really glad to book with Expedia as they said they would make sure the hotel doesn't charge me. Talking to locals the hotel does this pretty often.
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October 2023 by Brenda Williams
My only complaint is the cleanliness of the room. There were a couple rings on the nightstand (like from a cup of coffee). I easily wiped them off. Found a used wash cloth hanging from the shower bar. We didn't touch that, of course. I still left a tip, because that's what I do, but maybe they can work on the basic techniques.
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October 2023 by Rick Allen
Stopped at the Shasta Pines Motel while on a roadtip to Lassen Volcanic National Park. Not a lot of food options in town, we ended up at Safeway down the street, and then ate in the room. We had a large 2 bed room, with a small bathroom, and a table with 2 chairs, which was convenient for our dinner and playing cards. The walls were a little thin, we were in the single story portion near the office, and could hear the neighbors at times, plus there was a little road noise. The room seemed clean, and they probably had the best towels on our 12 day trip. The one main downside to the room were the squeaky floors, must have been an installation issue. But overall, a nice small town motel.
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September 2023 by Frank H.
Room was clean and well made up. Staff were very friendly and helpful. Only 'complaint' would be about the TV: there was no audio. But we didn't travel here to watch TV. There are a number of eateries in walking distance and a grocery about a block away. It's not a Hilton or Marriott- but who wants it to be?
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September 2023 by G C
We had a double queen suite here on our road trip. The manager was professional and welcoming. However, there’s a very dirty towel (two large stains) in our room and we didn’t realize that until we've used it, which was a little disgusting. Also a lot of dirts in the corners of the room. The location is generally quiet, but we’re on the first floor of a two floor building. The neighbors above us somehow woke up 4 am in the morning and start taking showers. Unfortunately the floor/wall wasn't sound-proof enough. And we're woke up in the middle of our sleep and forced to hear our neighbor taking shower in the middle of the night.
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September 2023 by cody coad
My truck broke down nearby and I ended up being stuck here for the weekend. The hospitality here was incredible! Cleaning crew is great and the manager was in top of everything. Can’t recommend this place enough. I am so grateful for the team here.
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August 2023 by Andrew B
No complaints at all! Manager was friendly and accommodations were very good.Only thing I’d recommend if you’re staying here is to bring a white noise machine as the walls are thin
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August 2023 by Kae Larsen
Checked in late. The manager here is mean. Came out after 10 minutes cussing and swearing how he sent a text saying he closes at 10, it was now 11, didn't care that our car was wrecked from a deer jumping out at us, didn't care that we had no cell service, still gonna charge us $25.00 more, for a no hot water room. Told us he would let us in the room this time, because we were lucky he was such a nice guy. ??? Get in the room, NO HOT WATER After a long 8 hour drive, looking forward to a hot shower and nope. Woke up this morning, NO HOT WATER. Called and called, no answer. I think he was already aware there was no hot water. I accidentally booked here online. I always check reviews and thought I was booking a different place.
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August 2023 by A-May860902
Jim is awesome! He provided EXCELLENT food recommendations! The Rex Club was a delicious on point home made steak meal!!... Anyhow, Jim was friendly and relaxed. If you are really nice he may give you local tid bits.
