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January 2024 by Kkk Mmm
Best employee service ever !
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October 2023 by Jonathan C. H.
These guys went above and beyond the call of duty. I was switching service with two unrelated carriers, and ran into a problem that would leave me without a phone for several days. This ordinarily is just an inconvenience, but as my transmission in my car went out and I was stranded, it was more of a problem. I was in a situation where I had no way to communicate with mechanics/friends/etc. and so walked in to see if I could use their phone. Sam was so helpful, so kind, and also so chill, and it made an incredible difference on a day when my stress levels were very high. Not only did he let me use their phone, he started trying to debug whether an eSim would work for me, as well as providing lots of other helpful information. Understand that he was getting no business from me, he was just being helpful, as I was switching between two carriers unrelated to at&t. The next day, after I had come up with a game plan to get a new sim, I went back into mad mountain to get a temporary phone. When they didn't have the burner phone in stock, they went ahead and loaned me an iPhone so that I could buy and use a temporary sim, as my pixel wouldn't take their sims. I've never even heard of a wireless shop loaning out a phone like that. This is a locally owned entity, and they went above and beyond the call of duty both times, for which I am so grateful.
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March 2023 by Adam Westlake
The staff and owner are great and fantastic people that make sure everyone leave informed and happy with their purchase. Matthew goes way beyond to make sure you understand everything about your purchase I have had Matthew help me as well watching him interact with other customers he really takes all things onto consideration when helping everyone. Even after I move out of state I will deal with this store for all my mobile service needs.
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February 2023 by Steve Hork
Came back today got my new fast charger block thanks Cassidy!
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December 2022 by Dale G.
I have shopped here for several years for all my smartphones and accessories ever since the IPhone 3's became available and several flip phones before that. The owner and employees were always very knowledgeable whenever I had questions or help with any of my phones. They also sell other brands of smartphones with all the help available that you may need. I will continue giving Mad Mountain Wireless all my business in the future.
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October 2022 by Sparkzy kun
Bought two watches from Matt. Best customer service I have ever had at a phone store!
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October 2022 by Johnathan Wheeler
Amber is the best if you go in ask for her guarantee you’ll leave there with a smile on your face I do
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September 2022 by LeeAnn Blazer
Jamie was great and very helpful. Got me the best deal possible. Every time I go into this store they are all wonderfull. Great small town service
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July 2022 by Shawn L.
so mad mountain wireless att, in burney, ca. just charged me $52 dollars for an open box of liquid glass that i found online at a redding att for $19 unfortunately we have nobody else here to go to. greedy people!
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December 2021 by Richard Bush
Best wireless store ever! I come down from Oregon to receive their great service. They go out of their way to help you. I've never found a better store that is more helpful and nicer people. Five stars isn't enough.
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November 2021 by eryn biles
Great service by hot chicks............and Matt.....
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June 2021 by Pam Henderson
Great service
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April 2021 by Katharine Ann Campbell
Mimi is fabulous!!
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March 2021 by Andrew Bentz
OkThis place is great. I whole heartedly recommend coming here for ALL your cell phone needs.Deb and her team, managed by Mimi , will take care of you like no other in the industry. If you canmake it to Mount Shasta, go see owner Deb Dean and tell her Andrew sent you. You'll be glad you did!!!For quality service beyond your expectations, try eiyher of these stores. When service counts...these guys go beyond for their customers. Thanx guys!!! You rock!!!
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June 2020 by debbie olson
Very helpful transferring my info from my old phone to my new phone thank you for your help, will be going back for all my phone needs!!
