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March 2024 by Katherine Howell
Amazing service. They contacted the rental agency on my behalf and had all of my appointments set up. Fixed my car in one day, and went above and beyond what was expected. Would recommend
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March 2024 by Monica Gutierrez
Great jobs is perfect
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January 2024 by Renee Herold
Alex was professional, informative and helped get my auto body work completed in a timely manner. Excellent communication between the shop and myself by texts telling me the stages of the repair work and when the car was finished. I highly recommend this auto body shop.
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January 2024 by Paul A
Alex and Fix Auto was fantastic in every way--communication, speed, pricing, and, most important, quality of work. My car was damaged in a hit-and-run in a Burlingame city parking lot. While neither the police nor insurance helped, Alex got my car looking better than ever. He set expectations and then surprised me at every step--speed to order and receive the part, time to finish the work, cost, and quality of work. If you ever have any collision work, take it to Alex at Fix Auto!
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January 2024 by M S
Super communicative, friendly and on top of it. I was kept updated throughout the process and my car looks like nothing ever happened to it!Service: Body & Trim
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December 2023 by Angelica D.
My car was involved in a hit and run. AAA referred me to Fix Auto Burlingame, and they were awesome! My car went in on a Wednesday, and I got it back on a Friday! They are efficient, friendly, and do great work quality. The clips that were placed on my bumper are even better than what I had cause now there's no gap between the lights and bumper. I would recommend this shop to anyone who needs work completed on their car. 10/10
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December 2023 by Anthony Do
Quick repair
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October 2023 by Louise T.
I was referred to Fix Auto Burlingame from my auto insurance. I was in a car accident and not at fault. My rear end bumper needed to be fixed and I brought my car in on a Monday. It was fixed and ready by Friday! I was very impressed with the overall service! Alex was very professional and provided prompt service and response times! I highly recommend this place for any auto repairs. It was the over all value and service for me!
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October 2023 by sophia l.
I had a great experience from start to finish at Fix Auto. Alex was patient and easy to work with. Great communication on the status of my car. I was happy to see how shiny, smooth and clean my car was after the repairs were completed. Highly recommend!
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September 2023 by Patricia Mercado
Alex is the best. The timeliness and quality of the work is excellent and consistent. Very friendly and professional every time. Bring all of our cars here. I wouldn't go anywhere else!Services: Painting
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September 2023 by Jean Fang
The service were very efficient & quick, cost we’re super reasonableServices: Painting
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September 2023 by Stephanie L.
So thankful my insurance company referred me to Fix Auto in Burlingame for a hit and run that happened to my Tesla. Alex was super helpful over the phone and immediately set up an appointment for an inspection within the week. When I brought my car to the shop, Alex walked me through the damage and said he would provide an estimate ASAP. He was true to his word -- emailing me that week and communicating with my insurance so I wouldn't have to. Alex was also transparent about getting the parts needed for my car, since Tesla parts are back ordered. But said he would let me know if anything came sooner and luckily, they did. I was able to drop off my car a couple of weeks later. The turnaround time was also a couple of weeks (to replace a mirror, side panel and window). And I was able to get my car back within a couple of weeks. The real surprise and delight moment was when I picked up my car and it was CLEAN inside and out -- I was so appreciative. AND my battery was charged a fair amount. THANK YOU! Really appreciate Alex going above and beyond to make a bad experience (the hit and run) great. I hope I don't have to go back anytime soon, but if it happens, I know where I'll be taking my car! Highly recommend for anyone who needs to get their car fixed.
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July 2023 by Jenny Ames
Working with the professionals at the Fix Auto Burlingame was one of the best experiences I’ve had while dealing with a car accident. Jacob was extremely accommodating during the estimate phase, Alex was friendly and took the time explaining the process during the drop off and pick up phase, and Danny communicated very well while the car was being fixed. All my questions were addressed and I hardly did anything but dropped the car off. The car looks good as new and I couldn’t be happier. Highly recommend Fix Auto Burlingame.Services: Electrical
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June 2023 by Olen Simon
Great quality work; Alex is honest and an excellent communicator in terms of damage, repair and turnaround time. Very accommodating.Service: Body & Trim
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May 2023 by Lourdes D.
Alex is very courteous, knowledgeable, pleasant, thorough, reassuring and a true professional. My hats are off to the quality of service that I received from them. This will be my go to place. I will also recommend this place to my friends. Easy and Hassle Free!
