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July 2024 by Christopher Wilkinson
Good place to get my meds mainly
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July 2024 by ivonne rojas
I just left there and the person in charge of the halls and the night staff... was very rude, he treated me very badly just because I was having problems when paying, he told me that I had to leave the cashier because I was delaying the cashier on The cashier felt embarrassed and afraid... seeing what that manager was going through was very annoying. I'm just giving you advice: Teach your manager to learn to have empathy and learn to deal with customers.
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July 2024 by marissa lopez
Rudest employee I have ever encountered. I am from out of state and did not know you can not buy alcohol in the self check out. some employee yelled at me told me to read the sign and took my item out of my cart. I wanted to buy it at a register with an employee because it wasn’t a big deal but he wouldn’t give it back. Will never go back.
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April 2024 by Michael Y.
Good stuff, good deals! This is a good, safe location with plenty of parking. Pro tip: there is more parking upstairs. This location is a bit bigger, and so they might have more in stock to choose from. For example, they had two or three large sections just for the large bags of navel oranges that were on sale and in season. There are plenty of food options around in the near vicinity. So once you're done with your grocery needs, there is lunch or dinner that could be picked up quickly.
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March 2024 by Michael Wright
Great service from the online shopping/
pickup team!
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March 2024 by Joanne Loh
They sold expired goods! Did not realize until I got home
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March 2024 by Liney H.
Very rude staff!! A friend was simply trying to grab a bouncy ball and one of their staff had to make a big deal about it. He asked on his walkie-talkie whether or not the cops had been called even though my friend did nothing. I don't know why these Safeway workers think they are all high and mighty, we are just a bunch of kids trying to get the best ball. very very mean, he cried after. it was not nice. you never know what someone's going through. he was just trying to get a ball. maybe it was because he's asian. who knows?
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February 2024 by Mauricio Mendez
Fernando is the nicest clerk working at this location. In general all the staff are courteous and nice.He is definitely the nicest courtesy clerk at this location!! Keep it up Fernando.
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February 2024 by Chris Fung
Not the experience I expected… low quality service “ professionals”… where did the once upon a time”superior customer service “ go…. Must be albertsons mentality…. Not to criticise any of the hard working staff,,,, just don’t expect highly knowledgeable union workers from the 70’s- 80’s-90’s….. maybe up to 2000.I did go through the check stand number 8: a very nice and professional man( Asian- 50ish) checked me through… he is a professional!!Pros:1).good low prices on a good number of products….2).Location3). Clean storeCons:1).No qualified Butchers2).No qualified Seafood counter employees3).No sight of a store director or assistant store director4). No superior customer service at all except the gentleman servicing the wine section( who said hello and asked if I was finding everything I needed- a blast from the past “ Superior Customer Service”)!!!…. And the Polite Knowledgeable Friendly Checker who checked me out!!
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February 2024 by Chris O.
This is the type of service I expect in a third world country, not Burlingame California. Store and corporate management should be embarrassed.Horrible experience with Western Union at this location. I have visited this store five times this weekend. I was repeatedly told to come back as the employees on shift did not have access to Western Union, even though I arrived at the store during the Western Union posted hours. On four separate occasions I returned to the store when I was told to and they were not able to help me. This evening (5th visit now) I arrived during the last hour that Western Union was supposedly open and was told that they would have an employee on site with access to Western Union. The employee with access was on lunch during this last hour of access to Western Union, and for the fifth time I have visited this store and not been helped during normal hours posted for Western Union.It is my strong recommendation to stay as far away as possible from this location if you need to use Western Union. Why does this story even have anything posted 4 Western Union when they are so horrible at servicing this business. Dollar general is more reliable than this stores management!
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February 2024 by Cheryl Boyd
Always wonderful customer service. Bravo!!
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February 2024 by Cofi Eleven
I was amazed to learn that the produce section in this store is the worst I've seen in all seven counties of the San Francisco Bay area. And the cost of a shopping bag is 25 cents.
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February 2024 by DR_ MANHATTAN
I meet a outstanding worker by the name of FRANCESCA at the deli section. She was Always Helpful and Fun to chat with. I hope she has advanced to the next level... PROMOTION And RAISE. I miss the delicious sandwiches she would Create.
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February 2024 by Christopher Berry
Such a big store
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January 2024 by Stephen Nocita
Clean and spacious, good staff.
