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September 2023 by kevin c.
Been using for years with multiple cars of all types. Great service and craftsmanship. I am fixated on Auto Fixation.
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May 2023 by Victoria Rodriguez
Ken is excellent. Left my car with him at 7 AM and the car was ready midday. Great prices and customer service. I was not disappointed but exceedingly happy and feeling safe to drive my car. I will be back! Located near the train station just in case you need to get around. Cannot state how happy I am with this business.
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May 2023 by Victoria M Rodriguez
Ken is excellent. Left my car with him at 7 AM and the car was ready midday. Great prices and customer service. I was not disappointed but exceedingly happy and feeling safe to drive my car. I will be back! Located near the train station just in case you need to get around. Cannot state how happy I am with this business.
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May 2023 by David G.
My tire had a slow leak and not only did Ken fix it the same day, he did it for free! Absolutely unbelievable service!
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April 2023 by Lynne Ruppel
I have brought my car to this business for many years. Ken was key to helping me keep my 20+ year old 4Runner working smoothly. Whenever I worried about the cost (which was quite reasonable compared to other garages) Ken would prioritize the repairs and maintenance for me so that I could figure out what I could afford now and what I could put off for a little while. Ken always takes the time to talk through what needs to be done, and patiently answers all my questions. Now that I have a new car, I still rely on Ken's expertise and honesty rather than having my car serviced at the local dealership.P.S. I know I have the same last name as this business does - but no relation!Services: General repairs & maintenance
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April 2023 by Michael Jarrett
Ken does an outstanding job of servicing our cars. He is also very honest and easy to deal with. I would recommend his services 100%. I have referred a number of people to him, and they have all sang his praises.Services: Tires
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April 2023 by Doug Robbins
Ruppels was honest and thorough. They made an assessment of the entire automobile. I trust the team at Fixation.Service: Oil change
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March 2023 by Karen Crandall
Posting an update to a review I posted earlier; still great business.Ken has been keeping our cars running smoothly for over a dozen years, ever since I got tired of being upsold or being given shady rationales for needed repairs at a dealer (these rationales never held up to questioning from me or my gearhead brother). He is clear on what needs to be done and only performs services which are truly needed. He has also handled minor issues via phone or a quick 5 minute intervention at the shop. Great local business; I'm happy to support it. Convenient location, too, right next to the Burlingame train station.Services: General repairs & maintenance
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March 2023 by Kathy “Kaby” Birdsall
I highly recommend Ruppels. It's been 2 years since I reviewed Ken and his shop. Still very impressed with Ken's high quality customer service and expertise. He has an experienced, certified, top-notch team; very reliable, trustworthy, with very reasonable fees. Quick turnaround, too. A long-time Peninsula favorite. Across the street from CalTrain station in Burlingame.Services: Auto body & trim repair
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February 2023 by Job Alexander
Ken has always been honest and straightforward when it comes to general maintenance and that is very hard to come by. I drive from SF to get my car serviced here. I would highly recommend Ruppel’sServices: General repairs & maintenance
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February 2023 by X W
Dependable and fast service for my car which was shipped from MN. It was not in a perfect status after a few years in extreme weather. Ruppels helped me to have an inspection and pointed me to the items that's most relevant to safety and fixed them in a few hours. Ready to be back on road!Services: Vehicle Inspection
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September 2022 by tom Longa
Everything was done to my satisfaction. Ken is always accommodating and explained the work done so I could understand. Best auto repair in Burlingame 5 star serviceService: Engine repair
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July 2022 by James Butterworth
10/10 service. My family and I have been going to ruppels for over 20 years and have never had a bad experience. Service is amazing and the work done is beyond exceptional. I've never met a more trustworthy mechanic and cannot imagine going anywhere else. Prices are fair and you know that the work will be done correctly and in a timely manner.Services: Auto brake repair
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June 2022 by Stephanie Mark
My family and I have been servicing our cars at Ruppels for a long time and always have a great experience! Ken is friendly and helpful. He explains whatever is going on with my car well, and is transparent about cost and options before moving forward with the work. Prices are reasonable and my car is worked on in a timely and professional manner. And one of the best perks is that its so close to the Burlingame Caltrain! I definitely recommend Ruppels.Service: General repairs & maintenance
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March 2022 by James W.
An honest and respectful auto repair shops? Yes! Here is a business that takes pride in their work and is friendly as well. Everything is explained and you never feel like you have to take a shower when you leave! In this case, oil change, tire rotation, and brake fluid replacement was done to factory specs. Also, convenient to Caltrain! Support local businesses.
