“I wanted to give a HUGE Shout out to Kash K @Sunnyvale store for taking care of me on my new pixel 8! Outstanding customer service And Odalis has been my go to team member for almost 3 years now. Both superb!”
10AM - 8PM
221 Primrose Rd, Burlingame“Shout out to Jade C. at Burlingame AT&T store. He was absolutely awesome in helping to resolve an unlock issue while also balancing assisting other customers. He even checked to ensure eSIM was working properly, too. BIG thanks!”
“I only come to this store because of Rafael. He has always been so helpful and patient with answering my questions. He's also honest with his opinions. I came here with a broken phone and he helped set me up with a new phone and transferred my data to the new one. Subsequently, I came in with wanting a watch and he was patient with all my questions and called the Verizon line for me so we can clarify some concerns I had. If you ever need a phone or any help with Verizon, you need to go to this store and ask for Rafael.”
“THIS GUY IS AWSOME- my iPhone 12 pro max he replace the screen and the front camera my phone looks brand new Thank You for your excellent service ...I don't think I need to ever go anywhere else for my phone issues .”
“First, I want to say that almost all of the apple employees were great... except for the guy who "checked me in" and gave me an "appointment." He told me to come back in an hour. When I returned, I had no appointment, and no one was ready to help me. Then, the (actually 1st) thing that occurred was with an apple consultant on the phone. She was completely incompetent. She wrote zero notes about what we spent nearly an hour "fixing," which was a simple password change... she had me wipe the computer, and when that didn't work, I could feel her freaking out by her tone, and THEN she told me to go to the Apple store. I'm not exactly sure what she did, but my laptop no longer works at all ?
Every time that I've called Apple care, they've all been wonderful and helped me fix whatever the problem was. Unfortunately, I got a person who had no idea what she was doing. My only advice is never wipe your computer unless a technical person at an Apple store tells you to do so...?”
“No matter what I do to my electronics, Hector can fix it. He has worked on my phone, my laptop, my vacuum cleaner!! He is so good and so pleasant. His work is amazing. I can't urge your strongly enough to go see him!”