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February 2024 by Anne Z
Love the location and the store is so cute !
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February 2024 by Dalal
Terrible customer service don’t care to help prefer to chit chat among themselves
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January 2024 by April de la Rosa
Dina (Deena?) is amazing! I came here searching for a particular bra a couple of days after Christmas full well knowing it may be a busy time. I’ve worked in retail for years so I know the drill, especially after the holidays. She went above and beyond to find it and was just so pleasant and helpful. Thanks again!
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November 2023 by Wendy L.
Apologies if I misheard/misspelled names. Came here recently to get some workouts clothes for the private 1 on 1 KPOP dance lessons I'm starting soon. I birthed 2 kids and am out of shape. It's been awhile since I've shopped here/exercised so Scaby asked me if I needed help. I informed her of my situation and she quickly helped me find some sports bra, legging, pants, exercise top, exercise socks to try. She also kept checking in if I needed other sizes. Glad she did because some items were too tight/snug of a fit for me. Katie at the fitting rooms was very supportive and helpful as well ; she made sure I had all I needed. I almost went with a much bigger legging size because it was comfy for me. Scaby explained might be good to go down one size or else you might end up having to pull your pants up when it keeps slipping down when dancing if it's too big of size. That was very helpful for me to know. Lululemon is pricey but the quality is so good. I still have my mini backpack and exercise pants from years ago and because of the quality it's still in super good condition now. Thanks to the wonderful staff. Will definitely come back to grab more good items in the future. FYI lots of good restaurants nearby too so ate lunch nearby right after too
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September 2023 by Steve M.
I have loved this Burlingame store and the merchandise for years. Unfortunately, the service level and employee attention and engagement seems distant and no longer customer focused. I'll just move on to another location because these stores do have great merchandise.
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June 2023 by Nancy P.
I hate being judge and that's what happens when you go in there. I'm not a size zero. It's frustrating to shop when you are being judge. I'll spend my money elsewhere. I have gone to 10 different stores from California to New York and it's the same. Same thing the once over and the fake attitudes.
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April 2023 by Aldo Barajas
No good
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March 2023 by Mrs D.
I love this store much! The service is always the best! I had the pleasure of being helped by Isabella and she's so sweet and patient! I'm from Tracy and I drive only to this location as they are always willing to help and super friendly. Thank you Lululemon for having such amazing staff. My drive is always worth it!!!
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January 2023 by David L.
I am reviewing just the customer service here and not the products. The service here has been great the times that my wife and I have come here or called them on the phone. On a recent visit, my wife inquired about a hard to find belt bag and Molly was very friendly and helpful with helping her with her questions. When I went to the store to find the bags, another worker was also went above and beyond to help me and was also very down to earth and friendly in helping me with the bag and questions about other things. Well done!
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January 2023 by Natalya Pavkin
Great service and nice store
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December 2022 by Jane Ewood
I was recently in the area (from Tennessee) I LOVE THIS STORE! EVERYONE was so kind, patient and helpful. They helped me with and even order the BLISSFEEL run shoe that when I arrived home they were there! I LOVE them so much I order a 2nd pair! They made shopping FUN & EASY I will definitely be back the next time I’m in town
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November 2022 by Aldo B.
Came in to repair my pants/ buy some new socks.. KELLY was great and even helped me put together and outfit for a family event! (Since I have no idea what to wear) Great allocation across the Apple Store
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August 2022 by Jen N.
Nice store with helpful employees. They honor their return policy and are very friendly. Pretty straight forward.
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August 2022 by Elena Chechina-Vasquez
Very very unfriendly service!I would never go back to lululemon in Burlingame location .
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July 2022 by Eva P.
This store is very organized and the staff are all very friendly and do their best to help. I do find that the sizes at Lululemon are a little smaller than normal and many times I get home and regret not buying a size up. Lululemon is also on the pricey side of the market. However, I really like their clothes.
