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October 2024 by David Meyer
Nice hotel in a good location
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October 2024 by Moe B
made a reservation through Booking.com and at the check in the staff is very rude ( Marry) and doesn't deserve there place to work the Elevator is broken i have a disabled Daughter and they were forcing me either to cancel my reservation or pay more for upgrades.
bad treatment. they rob you of. stay away from this nasty place
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October 2024 by Alfred Salcido
Nice, clean...great location.
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October 2024 by Greg Fogle
$30 to park for about 5 hours. You would think that paying customers who have already paid for a room, could park without additional fees. Hotel is tired and worn, desperately needs a remodel. Front desk service, although quick. Was unengaged, disinterested and unwelcoming.
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October 2024 by David Bernard
Hilton sucks. I googled "hotels with 24/7 shuttle service Hampton Inn South San Francisco came up. I called the reservation desk and specifically asked if the hotel had a late night shuttle service. The agent said "let me confirm, yes, it offers 24/7 shuttle from SFO, just call the front desk and give them flight information'. They then sent me the Front Desk direct number. I could not find a direct number for the hotel when looking to confirm before I made the reservation. I only received it after I made the reservation. We gave the flight info to the hotel and they said,
"arrival after hours, no shuttle service". It was a same day reservation, no cancelation the the hotel refused to cancel and refund.
Noteworthy details: The front desk service is terrible.
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October 2024 by Amy Davies
The 2 front desk people that I interacted with were absolutely lovely.
I so appreciated the fact that there was good dark roast coffee available late at night.
My room was super clean. The amenities were superb.
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August 2024 by Владлен Костюковский
Close to airport.
Food and drinks: Good breakfast. Coffee is bad.
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August 2024 by Billy Peterson
Listed as Free parking on Google, but there is a charge for parking.
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August 2024 by Harry Bullivant
Good location. Staff member not very welcoming on arrival (compared to same brand in Sunnyvale the night before). Parking expensive at $30/night self parking. Ignore older reviews saying it's free.
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August 2024 by Hash Man
Convenient when you have a long unexpected layover at SFO.
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July 2024 by Hattie Idalski
Rooms are spacious and very clean. Cute check in space with a breakfast area. I had a view of the parking lot, not that I expected more, but it was the only thing that left me wanting more.
Rooms: Rooms are spacious and beautiful
Noteworthy details: I loved the towel art in my room.
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July 2024 by Calum IDA Campbell
So not stay here if using it for the airport. No shuttle.
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May 2024 by Austin L
Would stay again.
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May 2024 by Alexandra Rogers
Our company vehicles got broken into TWICE. Do NOT stay here if you want your windows broken out. There must be a constant group of thieves lurking nightly at this Hotel.
Safety: Not safe
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May 2024 by Tabrez Ali
Had a lovely time staying over. A polite front desk management. Friendly atmosphere. A peaceful ambience and hospitality and services. Will surely check in again on next time.
