7:30AM - 6:30PM
1350 Old Bayshore Hwy #825, Burlingame“No matter what I do to my electronics, Hector can fix it. He has worked on my phone, my laptop, my vacuum cleaner!! He is so good and so pleasant. His work is amazing. I can't urge your strongly enough to go see him!”
“I had a great experience visiting the store to try out the demo for the Ray-Ban Meta Smartglasses. Lily & Jared were the staff members that helped me and they were able to answer my questions. I was also surprised and did not expect Jared to let me test the Smartglasses outside, to experience the transition lenses in action. The Meta Store itself is very clean and the layout is quite organized. I was so pleased with my visit that I plan to show the store off to a few friends. For my future visit, I plan to try out demos of other products.
@gerosan_adv”
“First, I want to say that almost all of the apple employees were great... except for the guy who "checked me in" and gave me an "appointment." He told me to come back in an hour. When I returned, I had no appointment, and no one was ready to help me. Then, the (actually 1st) thing that occurred was with an apple consultant on the phone. She was completely incompetent. She wrote zero notes about what we spent nearly an hour "fixing," which was a simple password change... she had me wipe the computer, and when that didn't work, I could feel her freaking out by her tone, and THEN she told me to go to the Apple store. I'm not exactly sure what she did, but my laptop no longer works at all ?
Every time that I've called Apple care, they've all been wonderful and helped me fix whatever the problem was. Unfortunately, I got a person who had no idea what she was doing. My only advice is never wipe your computer unless a technical person at an Apple store tells you to do so...?”
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