-
September 2023 by Amy Arauz
They fixed my car for a catalytic converter, and left it like new. Another thing that I really appreciate is that they took the time to wash my car and even wax the tires. Great service!!
-
August 2023 by swan2256
This was the second time we used Chilton Auto Body and We are very happy with their Service. Our car was done in time and looked like new ! They got my five stars !! We really recommend them . the process with insurance went really well and was not a pain .Service: Painting
-
July 2023 by M Q
Very unprofessional. Extremely rude owner/manager. Unresponsive. Didn’t fix everything insurance told them to. They caused other issues once I finally got my car back. Will never use them again.
-
May 2023 by Rohith Nedunuri
They deliver as promised and very courteous front desk lady.I did a repair with them a year ago and they made the car look brand new again. I had a squeak sound and took back the car to them after a year and they fixed that in 15 mins flat with no charges.The font desk lady and the technician were professional and courteous. Highly recommended.
-
May 2023 by Eva Atijera
I chose this Chilton in Burlingame because they previously worked on my car a few years back. Chilton Burlingame is consistent with their services. The staff are friendly and gives customer service. I was satisfied with the body work they did on my car. I will highly recommend this shop. Thanks for a wonderful experience!Service: Body & Trim
-
April 2023 by Emilia Liu
I had my vehicle repaired at this location. The staff are all really friendly and very knowledgeable. They Also did a wonderful job repairing my car. Not that I want to come back but definitely recommend it for those who need to have the vehicle repair
-
April 2023 by Donald Bowden
They fixed the dent on my door nicely. My problem wasnt with the actual service, its with all the extraness that happened. I got my car back and noticed my ash tray had been looted? I was thinking maybe they cleaned in the car but no, one of their employees sat in my car going through the ash tray ._. Usually places dont “detail” clean the inside if all the work was done on the outside. Im glad i didnt leave anything else out cause who knows what sticky finger employees they had IN my car. Pretty sure they took the car somewhere too as my mileage was really low upon return but i had just gotten gas before i dropped the car off.Services: Painting
-
April 2023 by Sarah Freitag
I was in an accident where I was rear ended. It was so frustrating to have to deal with someone else’s insurance but Addy and carstar made it easy. They called rental car for me and when my parts were back ordered they found a way to get them here more quickly. Great service!Service: Body & Trim
-
April 2023 by Jace277
They did some body work to my vehicle that was side swiped on the passenger front and rear door and had some damage to the passenger side mirror. All was replaced brand new! I am super happy with the results!Services: Electrical
-
April 2023 by Amanda Brown
Was recommended by my insurance. Because they were super busy it took a little bit longer but def worth the wait. Fantastic job repairing the damage to my carServices: Steering & suspension repair
-
March 2023 by Casey Langenberger
The people are Chilton are complete pros. I got into a hit and run with my 2023 Lexus with less than 500 miles on the odometer. They worked with Geico, Enterprise, and also did an incredible job on getting my car back to showroom new (of less than a month ago). Having had no prior relationship with the, they kept me updated, paid true attention to detail to my car, and treated me like a long-time customer. And I could not be happier with the results, which you can take a look for yourself. Great business.Service: Body & Trim
-
March 2023 by Krystal Cervantez
Was referred here by my insurance (Progressive). My claims rep called the office with me on 3 way. It was a few minutes before closing and woman answered. My claims rep asked when she could have me drop the car off and if I needed an appointment. The employee said something along the lines of “right now we are doing drop off about 2 weeks from now. No appointment needed just show up during business hours.” I thank her and we end the call confirming with my claims rep that I’ll be there in 2 weeks to drop off.Drop off day comes and I arrive at Chilton and I am shocked to hear that I need an appointment and that they can’t take my car because the estimator isn’t working that day. After a heated back and forth between myself and the front desk staff they looked up who I spoke to that night and made an exception allowing me to drop my car off that day.The woman set the expectation that my vehicle manufacturer was very behind on parts and that the repairs could take an extended amount of time. I thanked her and we took off. I was surprised the next day to get a text stating the repairs were estimated to be complete in just over a week and they would keep me updated via text.Chilton was able to deliver my car 2 days earlier than anticipated and it looks great. If I am ever in need of repairs on any of my vehicles again I would return to Chilton.Services: Body & Trim
-
March 2023 by Norita A.
Service was wonderful, employees are great, Elba and Carlos excellent customer service.couldn't ask for better, repairs perfect on my 1997 LEXUS ES 300 Kept me updated through out repair process.wouldn't go anywhere else but CARSTAR Chilton Burlingame North.Will highly recommend everyone I know.
-
January 2023 by N H.
Kevin was amazing. I was able to get my car back within a week which is amazing since body shops are still backlogged through as late as May. He even came in on Saturday (which they are closed) just to give me my keys which shown they really care about making their customers happy! Hopefully I don't need to get repairs done again but if I do, I'll def want to come back here
-
November 2022 by Dublin G.
Texted them pictures of my dents as per their website instructions. Response was they were going to get back with a quote. Never did. Never replied to any follow-up texts. Went somewhere else and got the job done right at a fair price nearby.
