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March 2024 by Lynn Harman
1. Caliber must have told USAA that I had approved their offer to repair car, because I received an email saying that USAA had mailed Caliber a check. I had planned to have Crash Collisions do the repair.2. An old tire (mine) was left in the trunk.
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February 2024 by Kathleen Nelson
I really appreciated Bob’s attention to detail, his keeping me constantly updated, and finishing on time! His work was stellar! I wouldn’t have known my car was hit! Thank you!!
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February 2024 by Ross Salas
Robert was great and kept me informed throughout the entire process. Thank you Caliber!!
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February 2024 by Scott Raffa
I had the unfortunate experience of having an accident out of state (WA) where I reside part time, and needing to transfer the repairs where I work (CA). Both offices were prompt, professional and expedient ( repairs completed after just 4 working days and my car looks great). I would strongly recommend Caliber Collision for all of your auto body repair needs. Scott R.
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December 2023 by Heidi M
Great customer service! They did good work on the repairs very professional.
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August 2023 by Jenny A
Clear communication, prompt responses, and great, thorough work. Highly highly highly recommend!!!
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June 2023 by Sean Thornton
They do good work. Probably the best in the biz. 10/10 would recommend.
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June 2023 by Lawrence Nevis
Great communication, superb quality of work and fantastic customer service. Bob kept me updated on every step of the process. Its also comforting they stand by their work with a lifetime warranty. Great job, thank you
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June 2023 by Dennis Moir
Bob was exceptional as was every person with whom I came into contact.Service: Body & Trim
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May 2023 by Gail H.
My Lexus was side swiped damaging the rear bumper. My auto insurance company recommended Caliber Collision so I took their recommendation. Caliber was wonderful from start to finish. I was able to schedule the repair as soon as I wanted. They called my car rental company to confirm they were picking me up at the specified time. Caliber completed the repair one day early and returned my car to me in clean and beautiful condition. Caliber made the entire repair easy for me. Thank you, Caliber Collision.
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March 2023 by Joe Bintz
This shop is top notch. In contrast communicate and very responsive. Car looked like factory new when they were done with it. We will be coming back here for every repair needService: Body & Trim
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March 2023 by Mary Ann Gerlach
My car was returned in perfect condition but I most appreciate the excellent communication from the Caliber team!Services: Body & Trim
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February 2023 by Lawrence L.
Called for a last minute appt after seeing something hit the driver side of my car. Looked to be some sort of paint without any horrible damage. John told me to come in right away and within 5 minutes they were able to remove/fix the issue. Great customer service!! Highly recommend going to this location for any car damages.
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January 2023 by Jay B.
I contacted Nationwide Insurance for local shops so My drivers side mirror could be replaced as it was damaged. That was on Dec 22 2022. I contacted the shop 2 times in December to find out if the had received the Assignment from Nationwide as they ( Nationwide) had records that the assignment was sent on 12-22-22. They had not received anything. I contacted them again 2 weeks later and asked if they had any info on the assignment.... NOPE.. Was told by Nationwide the shop didn't contact them. Nationwide finally re-sent the Assignment on Feb 1st. I asked the Staff person if they could send me the estimate. NO response. The staff person I talked with Said HE had to know Right NOW if I was getting the work done. I Told him Not a chance. I thought I was getting a solid referral from my Insurance company. I don't know how good their work is, Because their customer service is so Bad. I refused to allow them to work on my vehicle.
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October 2022 by Maggi Wark
Excellent job! Great customer service and my car was ready earlier than expected, thank you!Service: Body & Trim