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March 2023 by Jill F.
I bought a car from Broadway auto body, it's a used car nice and clean. Just what I wanted. I could not have had better service if it was a family member selling to me. Chris, the owner is very accommodating, very polite very businesslike but yet you feel like you're talking to your brother. I feel Chris goes beyond and above what is expected from a used car dealership, I would recommend this dealership to my friends and family. I am an older person actually I'm a great Grammy and I feel totally safe in my new used vehicle. Thank you Chris for who you are. Jill F
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May 2022 by Albert C.
Very trustworthy shop. Fred Robinson provides honest estimates and recommendations. Gone here many times . Estimates are very accurate.
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January 2022 by Jun Ling Davis
This shop is honest business with excellent profissional skills. Their serviceis reliable. Mr. Fred & Ms.Rochelle Robinson offer top service and reasonable charge. My family has been with this shop for long time. We would not to change it because we are very satisfied their service.Service: Body & Trim
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November 2021 by Chen R.
I found this auto shop on Yelp. Fred was the one who helped and spoke with and I have to say he is a very friendly person and honor man. The repair done nicely and he also removed some of the scratches for free and gave me some useful tips. Strongly recommend this place!!
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November 2021 by Steve Giordano
Good company great work
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April 2021 by FogCity D.
What a great find! Excellent, honest and responsive customer service. I had a broken trunk on my Fiat; brought it in at 8:30; picked it up at 4:00. The car looks perfect!
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March 2021 by F A.
Pretty much an echo of the other reviews. Fred is a classic gentleman; fastidious about explaining what work they plan on doing, as well as potential options, and coming in at or under their quotes. Their work is great. While they appear to do a fair amount of insurance work, their shop also has a lot of classic vehicles, and they are comfortable fixing what's there if possible rather than just replacing stuff, especially if it's less costly to do so. We've had them fix 2 of our cars. Both not on insurance since it was cheaper than our deductible (10 year old cars, so set high deductible). Shopped around quite a bit on the first one, and they tied the lowest quote with a detailed written quote.
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December 2020 by Chee Sazzy
Fred and Rochelle are like FAMILYYYY...Super nice,kind and Respectful!!!!...we could take our vehicles to a shop closer to home, but they take PRIDE in doing it RIGHT! no SHORT CUTS or USED PARTS!! Perfection at it's best......im talking about Fred and Rochelle.....NOT THE VEHICLES????
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August 2020 by Pamela S.
Great and efficient service from Fred and his staff. Rochelle in the office provides terrific customer service. I have been taking my car here for repairs over the years and would never take it anywhere else.
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August 2020 by Mona S.
They were wonderful! I really appreciated their flexibility with my work schedule. Frank made me feel comfortable with his expertise. They provided me with a fair quote of the work to be done. After the work was completed (which was perfect, well done), they realized that less needed to be done, and the final charges were much less than their original estimate. I really appreciated their honesty. I plan on coming back if I need any other body work done. I give them my highest recommendation.
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July 2020 by Chris Stanyan
Great place I'll never take my car anywhere else I got $9,500 worth of damage to my car look better than before I crashed it when they were done!!!! Jim is awesome and their painter Eve H. Is the man I've been to a few body shops these my guys from now on
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May 2020 by Dilip A.
I took my BMW for a specialized trimming issue. They spent some one hour and fixed the complex issue. In the end, Jim said no charge for the repair. That's generosity. I still paid what I thought should be. I will bring cars there for future repairs. His business is down 70% due to Covid-19, still he is not charging. That's honesty.
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May 2020 by Sandy D.
I've been going to Broadway Auto Body for over 20 years and I wouldn't take my cars anywhere else. Jimmy is the nicest guy and always honest and fair pricing. Staff is always very friendly and professional. I recommend them 100%
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March 2020 by Suparna P.
Fred is genuinely a great auto body specialist and I would go to Broadway Auto Body should I ever need to! My Lexus RX 400h had some major scruff marks on the front bumper from brushing against the garage door. I took it to Broadway Auto Body to get a quote. I was greeted by Fred who said "Let me use a chemical to treat it. You can then tell me if you want anything done". He used his chemical and then another one and the entire scruff marks were gone. He wasn't done yet! He took out a bunch of marks from the rear door and read bumper as well. I thanked him profusely and asked him how much I owed. He said, not a thing! In today's world who does such work? For reference, there were two other auto body shops that I had consulted. Both of them had recommended: Replace the entire front bumper for $800. Plus every other blemish was somewhere $150-450. It is so sad that other autobody shops such as California Auto Center ( survive by making the customer change the entire part whereas they could just charge to fix it with a little touch. And Fred did it for FREE. He did not charge a penny to take out the big scruff and said he would only charge if we were to do any major repaint and parts replacement work!
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February 2020 by Summer R.
I was hit by a teenage driver. Fred gave me a quote. He took the time to explain and gave me the best option. He was like a fatherly figure. He was so nice and so honest. He made the arrangement with the rental car company etc for me. This Body Shop did a fantastic job restoring the damage back to new.
