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8:30AM - 5:30PM
570 El Camino Real, Redwood City
Battery Stores
“5 star customer experience. Treated like a human, transparent pricing (quoted a final price on the phone before arriving), employees offered to test my battery to ensure it was bad before replacing, and replaced my battery same day.”
“The customer service Michael gave me with my little purchase was refreshingly courteous. I'm a senior woman ignorant of basic car maintenance. Having no idea how to check oil, not my car, he checked the level and said the level was low but not dangerously low. I was good to go but to get an oil change soon. No sale. For a pigeon like me he could have talked me into a miracle fix. Thank you, Michael.”
“Had to pick up some windshield wipers and a quart of oil for my wife's car. I got the driver's side wipers, but they were out of stock for the passenger side one. Bummer. The guy at the desk was nice and processed my purchase quickly.”
“Brought my watch clasp here for tightening and this lovely gentleman helped me in less than 3 minutes! I'll be back with my Omega and any other watch repairs we need. A fantastic experience.”
“For the second time in a row, I received customer service that was over and above anything I could have asked for. The first time, I had Jarrod’s help, and this time I was fortunate to have Gabriel helping me. I needed coolant and just thought I could walk in, purchase it, and pour it into my car myself. Gabriel, in order to give me the best information, followed me out to my car with a flashlight and saw that I did need coolant. He also said he was going to research it and that he would be right back. He checked with a mechanic friend of his and told me that it was too dangerous for me to top off the coolant myself. He said the car needed to be absolutely cold to the touch, and that if I took it across the street first thing in the morning to the Firestone place, they could do it, and for free!!! He was absolutely correct, he saved me from potentially getting burned, and he saved me $20.00 by not purchasing the coolant at O’Reilly’s!!!!! I will always return to this Millbrae O’Reilly’s for everything car related. Period.”
“Had a burnt out headlamp and Carlos was so nice and helpful even when I didn't remember the year of the car. So friendly and professional. If I could give 6 stars I would.”
“I went this morning, i misplaced my receipt for my engine air filter& cabin filter on October 31st 2020, the nice man at front counter look up my sonic 2013 and found and printed receipt for me. Thank you sir Marlon .”
“The guys at O'Reilly Auto Parts come through EVERY SINGLE TIME. This time I needed new batteries for a keyless entry system for a CRV, and Yafeth and Seth came through. Yafeth found the batteries and helped me take the fob apart. And, when I was trying to put the new battery in, all the little pieces came out, and Seth put them back in and replaced the old battery with a new one I bought. Seriously friendly, non-judgmental professional service. I am SO grateful for the guys at O'Reilly!!”
“O'Reilly is a good place to buy the things you need for automobile. For me it's good because I live a block away from the store. So anything I need I can easily walk there and get what I need. Very convenient.”
“Jorge was such a nice guy and so helpful. I've never left a yelp review in my life, and I often have to respond to them through my own work (and I loathe everything about it) so for me, this really says something about the quality of O'Reilly's staff and their remarkable hospitality. Well done!”
“We have been purchasing batteries from Peninsula Battery for over 10 years. They were always very helpful and usually had all the batteries we needed for our commercial trucks and mowers as well as for personal motorcycles and boats. Since taking new ownership, Daniel has completely transformed the image and feel of the store. The store is much cleaner, better organized, and the customer service is excellent! Prices are competitive to major retailers, but the "local store feel" is why we will continue to support Peninsula Batteries.”
“I'm always needing a last minute part. Only reason I can't give it a five star is the motorcycle batteries I buy are pretty much shot in about a year ish. BUT, I always get attentive service , and when all the auto parts stores were closed one night, I unexpectedly decided, as a last resort, to look for a nut for my bike flange absolutely knowing they wouldn't carry just nuts, BUT THERE THEY WERE! And I needed them so desperately that night to get my bike home. So thanks O'Reilly for stocking those hidden gems.”
“O’Reilly Auto on El Camino Real in SSF help me out. My car battery gave out going home I was able to drive to O’Reilly Auto. Parked my car then battery was completely died on me. Valentino at O’Reilly was a great help & providing great customer service. Valentino explained the difference between one battery from others. He installed a new battery & within an hour I was on my way home.Valentino provided great customer service. I will return to O’Reilly Auto Parts for other purchases.”
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“i highly recommend interstate battery!! they were super nice and helpful. they don't do small retail stuff but still helped me out with my issue (key fob for my car wasn't working). they went above and beyond- can't recommend them enough!!”