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August 2024 by Joylin C McFarlane
Cyntya at the Burbank Mall location has helped me on numerous occasions when I needed to get my wedding ring resized and has been a joy to work with. She takes the time to explain the whole process of resizing and everything that comes along with it. I don’t feel like she’s trying to sell me on something without explaining it, or trying to sell me a service I don’t need. Both my rings came back in great condition and more beautiful than before. Thank you so much Cyntya!
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August 2024 by Carlos Silva
Loida is the best! Very helpful. Appreciate her very much
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August 2024 by Anthony Bailey
I had the pleasure of working with Naira at Zales Jewelry, and I couldn't be more impressed with her exceptional service. From the moment I walked in, she greeted me with a warm smile and a genuine enthusiasm for helping me find the perfect piece of jewelry. Naira's extensive knowledge of the products and her keen eye for detail made the entire shopping experience enjoyable and stress-free.
She took the time to understand my preferences and budget, guiding me through a variety of options without any pressure. Her professionalism, patience, and friendly demeanor were truly remarkable. Naira went above and beyond to ensure that I was completely satisfied with my purchase.
Thanks to her expertise, I found exactly what I was looking for, and I left the store feeling confident and happy with my choice. I highly recommend Naira to anyone in search of beautiful jewelry and outstanding customer service. She truly exemplifies the excellence that Zales Jewelry stands for. Thank you, Naira, for making my shopping experience unforgettable!
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August 2024 by Katie Keyser
Emma was wonderful at giving me and my fiance the time and service. She had a special eye for my ring and i cannot be more grateful for her assistance.
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August 2024 by Ridz Suarez
Emma is awesome, She is really helpful and very sweet. She will explain about the ring i want to buy⭐️⭐️⭐️⭐️⭐️
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August 2024 by Erika Loza
Naira and Loira always helpful and amazing attitude!
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August 2024 by david scherens
Emma is the best! So sweet and helpful love her customer service! :)
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August 2024 by Fausti A.
Naira was amazing & very helpful. My fiancé and I found the perfect wedding bands with her help! Thank you Naira! :)
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August 2024 by Graysen Zade
Thank you Emma! She is friendly and responsive. Please make sure when you stop by Zales at the Burbank Towncenter that you ask for Emma.
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August 2024 by Paola Bracamontes
Loved Emma! Great experience
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August 2024 by Pablo Cipriano
Amazing service from Emma. Will comeback soon for more.
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August 2024 by lorna garcia
Ms Loida was very informative and I left with a huge smile on my face. The staff in the Burbank Mall are always so friendly and accommodating Thank you
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August 2024 by Vanessa Padilla
Very friendly people. Worked with my fiance on my engagement ring. Some diamonds fell out but we were able to get a new one with some credit of my damaged ring. So happy! Thank you Emma and Cynthia!
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August 2024 by Troy Brady
Emma was fantastic. Very helpful and friendly!
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August 2024 by Jillian Asadurian
Lois’s and Naira are so helpful and kind. They have helped us with a few purchases. My fiancé and I enjoy our experience with them every time.