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March 2024 by Chelsea C.
Three stars for the products the location has. It's a store. Good job existing, store. Other than that, it's kind of yet another hostile Walmart. People always think it's the customers, but from the p.o.v. of a customer, it tends to be the employees generating the negative experiences. ... Sometimes, it's the nonsensical policies and lack of true managerial power for policy making. What is the point of hoarding 20 motorized shopping carts in the customer service area if those are only meant for people who CAN walk? There's no blue zone next to the front door for loading groceries into a vehicle. Are people seriously supposed to bring their wheelchair in, transfer to the motorized cart, have someone walk their wheelchair back out to the car, shop, pay, ........................ and then what? transfer the items into a regular cart, go get the wheelchair from the car, and leave the store in the manual wheelchair and push a regular cart to the car? ... seems nonsensical to me ... and dangerous. The front area by the door is a red zone, so you really are supposed to use two carts and walk across the parking lot six to eight times, apparently. Assemble and dissemble the wheelchair twice. Okay, we'll try it that way next time. It sounds like twenty extra minutes just to get in and out of the store. Maybe, by that logic, you can just get rid of those twenty motorized carts clogging the customer service area, since apparently, they are not meant for anyone already in a wheelchair. Maybe(*), they're stockpiled at the front(*), because the people who need to use them(*) can't walk into the store(*) to sit down on one. (!!!) Okay. (* !) Also, I think the employees should mind their own business when I'm riding on the back of the chair to save aisle space as well as stay close to the rider's ear. We aren't over the weight capacity, and we do it at our own risk. I complied and got off, so we don't get kicked out. ... but honestly, we do it for several reasons, most of which are safety related-- safety reasons more realistic than the precaution of not riding the back. Of course, after i got off the cart, a shopper pinned me and hit my ankle trying to get by us. Cool. Proved our point quite well.
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March 2024 by Melissa B.
I will definitely never make the mistake of coming here again. Stopped here after work to get eardrops and I had to wait 10 minutes for an attendant to unlock the case because apparently they even have to lock up things like eardrops here, and then I had to go on a field trip with other shoppers, who had been waiting by the locked cases for things like deodorant, and not only do they have to unlock the case for you, but they have to grab the item for you and then escort you all the way to the checkout and run it through the checkout for you and then let you start checking out the rest of your items so it took me half an hour to do what should've been a 10 minute trip tops. Next time I will go somewhere that doesn't have to lock up the entire store as if it's a jewelry store or something.
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March 2024 by Jesus A.
These are some rude workers. I simply asked an associate to help me get a video game as he was helping a lady 6 feet next to us. He responded with "just go wait in line dude". Trying to save you two trips here buddy. Same video game was $20 less on Amazon so I just walked away. And these cashiers, oh boy, never seen anyone move slower.
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March 2024 by Dalia C.
Quise enviar dinero Walmart 2 Walmart, y resulta que mi identificación emitida por el gobierno de Estados Unidos (Employment Authorization) no es ID válido para ellos, por lo que me negaron el servicio, me parece que es una forma de discriminación ya que es mi única forma de identificarme en un país extranjero, estoy totalmente molesta al respecto y frustrada ya que es la primera vez que me pasa con dicha identificación. Definitivamente no recomiendo los servicios de este Walmart
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March 2024 by Sean S.
Not a fan. But not just this Walmart. All of them. If I have to, this is the place to go. The sad part is they have pretty much everything you need. There's everything in Burbank, not to mention great food. So if you have to go to Wally World, come here. Earlier the better. Aisles were clean and the employees seem more professional than what I've experienced at other WM's. Just don't expect to buy aspirin or anything like that without a lock, a key and a special aisle to claim your requested items.
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March 2024 by Jose G.
Barbara is the rudest clothing customer service attendant. I picked out 2 pieces of scrub pants and proceeded to the fitting room where Barbara had been eyeing me as she hung clothes up. I went to ask, "may I please try 2 on?" She immediately interrupted me and said, "NO! NO!! The fitting rooms have been closed for 4 years now!" I was literally surprised at her reaction but didn't react back. It's just disgusting to see her take out her frustration on the hatred of her workplace on her guests. Barbara doesn't appreciate her job, she shouldn't be given the opportunity to work when there are many others who would be thankful for the blessing of having such a job. That's me included. I've worked many retail jobs and have never spoken to guests with the word, "No!" This woman needs to be reevaluated mentally and given a drug test. She put such a bad taste in my mouth and this Walmart just lost a customer. Bad job Barbara!
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March 2024 by Mo H.
This Walmart in Burbank at Empire Center is getting worst and worst. During the pandemic they limited their stock of most goods. Then all the goods were messy and misplaced. Then they slowly hiked their prices to match Target and other grocer retails. Then they started locking up socks, makeup, and health items. Today I discovered they decided to lock up ALL the vitamins!!! Who does that??!!! I can go the Target or CVS and get the same vitamins without help or seeing it behind glass wall. What kind of ridiculousness has this place put their customers?? I wish the FTC or the Atty General office was involved to admonish this nonsense!!! Walmart Burbank you have lost me as a customer !!!
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February 2024 by Razmik Z.
ordered 4 hard liquor paid for it drive 10 miles one way there the guy brings 3 I said it was 4 in my order he goes back after 10 minutes comes back said u only get 3 I said it shows online u have more he just walked a way no sorry no anything what kind of people they have there u don't get the full product u order on top of it u get bad customer service , they sometimes have good deal but u don't want to shop there because these things every time there is something just last month they messed up my order so I shop lot less
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February 2024 by Zheng Y.
place is run down. People were not helpful. I am not happy with how the visit went today. On the plus side, they have EV charging which is good. Aside fromt hat everything inside is not good
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February 2024 by Peter G.
Love this Walmart in Burbank. Service is usually excellent, most things are in stocks, and the parking lot has EV charging stations!
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February 2024 by Daniel Vasquez
I go there every week for groceries and things. They usually have everything I need and the prices are always very competitive.
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February 2024 by Aubrey B
Acts rude to people that have disabilities. And misorderly conduct .
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February 2024 by Sarah Gail
It was a Walmart Supercenter, and guess what the food was very good and fresh, the vegetables in the meat department and the sandwiches
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February 2024 by Tere Torres
You find everything at a good price, a lot of people ???
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February 2024 by Edward Flotard
Favorite market
