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September 2024 by Imad Abd
Good service
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July 2024 by Edwin Alvandi
Unfortunately, *some* pharmacy staff and pharmacists are the most rudest one can find in Burbank!
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September 2022 by Bettina M.
The longest lines, no matter when you get there. Wait can easily be 25 min. I don't recommend getting your prescription here.
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July 2022 by Internationalist M.
The cashiers are very poor and the manager as well. Cannot remember to do what the customer asks, for example with the reward. The manager was too lazy to reprocess the order so I could get my reward and not next time. This is the manager and really couldn't care less. Why bother taking a survey when nothing will change? Only had one cashier at peak time. No signs stating COVID tests are out. The rewards system is not as beneficial as I thought it would be. Customer friendly hardly.
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July 2022 by Taylor J.
After 20 minutes I learned that Walgreen's employees are too incompetent to use a credit card chip or Apple Pay. How is this place still in business? At least they had a bad attitude about it. Taking business elsewhere.
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June 2022 by Marissa D.
Meant to post the following after my first visit: Melissa, Alex, and Adrian's professional and kind demeanor is the reason why I recommend and will come back to this Walgreens location. Another Walgreens refused to see me for an appointment because I was more than 15 minutes late (not a corporate policy from what I have seen). Despite communication and timing issues, Melissa, Alex, and Adrian saw me and helped make an already difficult day a bit manageable. From my more recent visits, it seems Shelton is always the one to help me. He is always super friendly and kind. Overall great service at this location and hence I keep returning!!!
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June 2022 by Sylvia J.
Friendly and helpful staff as usual at Walgreens. I mainly went to get disinfectant spray for hotel room. You can't bring any on airplane so I have to buy some when I get to the city. They had a section for grab and go food also. Good location.
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April 2022 by Daniel C.
The guy working the photo department is awesome! Not sure if he's the manager as well. One of the nicest employees I've seen and was very helpful with everything
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February 2022 by H M.
The Pharmacist Gayane at this store is incredibly rude, unprofessional and lazy. I was trying to setup online orders for my mother and she started insulting my father and calling him names. I ended up transferring all prescriptions to CVS.
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January 2022 by Chalupa M.
Get an aarp card and free health screenings in the parking lot today! #WalgreensWelnessTour #Chicago #RollingMeadows #BatmanHELP #Thrive
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December 2021 by Tony A.
This review is only for the pharmacist, Stella Sarkisyan . A couple days ago when I was there to pick up my mom's medications and I simply asked her a question about my medication, she had a very cold unfriendly & rude behavior towards me & too reluctant to answer my question. And when I asked her to explain little more since it was a new medication, she said "we are busy here NOT to play around". She was extremely rude and gave me a bad day. Will never go back there.
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December 2021 by Kiki A.
I am giving this Walgreens a great review because of Leo in the photo department who was a tremendous help to me. The machine or my phone I don't know which was not working. Leo figured out an ingenious way to help me. He really cared and this photo is a Christmas gift. Thank you Leo for your personal time and care. It made my morning which had not been good.
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December 2021 by Scott T.
I'm sure like most businesses now this Walgreens is understaffed. The employees were kind enough. But I just couldn't find a way to get a walk-in flu shot without waiting endlessly in line. The pharmacy is all the way in the back corner, cramped and weirdly placed. A man working there tells me to go wait at a tiny window around the corner, not the pharmacy, where they will take flu shot walk-ins. I'm then stuck in line for a long time only to hear the woman up front tell another customer they don't do walk-ins, only appointments. I'm not really sure why places like Walgreens stick their biggest business in the back and make it so hard to use. I suppose they need you to walk by aisles of dandruff shampoo and Epsom salts first to make a few extra bucks.
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September 2021 by Camila H.
This is for the pharmacy only: Alexandra has absolutely no customer service skills and her attitude screams "I HATE MY JOB LEAVE ME ALONE". Her monotone voice, complete disregard of your time and laziness is extra evident when she takes 10 minutes with each customer and that's with them already having a prescription. I had only one person in front of me and I was there for 30 minutes. She also didn't even tell a man to wait while she did something she just had him waiting and ignored him until she was done and said how can I help you. Jessica whom gave me my vaccine was the opposite and amazing. People like Alexandra should not be representing a place like this.
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September 2021 by Scott M.
I've been going to Walgreens for years and use them to fill my prescriptions. I have a chronic illness and got a prescription written out an hour before I went to drop it off (legitimate, dated etc) I had ID, insurance card, my name was in the system etc The pharmacy tech profiled me and lied and said the medication "wasn't in stock" My doctor called shortly after to confirm they were lying. I'll never come here again.
