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March 2024 by Steven Grandy
My inter action with this company has been Stellar. The staff is always polite and helpful.. Jasmine is a gem... The owner should be proud... Thanks
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November 2023 by Naira Avagi
Came to Tek Media with my vintage Bang and Olufsen equipment. The whole process was effortless from start to finish. Michael and Jasmine were great in communication and the process I would highly recommend them.
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April 2023 by Kevin O
Gave me a different estimate in person ($600) than what I was quoted online ($250). Total waste of time for me.
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December 2022 by Keifa B.
TekMedia Group did a great job Reviving my beolab 8000 speaker that suffered from an amplifier and logic board failure. The cost is on par with the complicated specialty work they perform. Will definitely use them in the future for my aging collection of Bang and Olufsen components.
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June 2022 by zaeem rehman
I sent my lens in last year in May for repair. I needed to get the aperture diaphragm changed. When my lens was returned to me, there were dust particles, and finger prints on the lens. Other than that, the zoom was stiff and the lens was not focusing from the edges. I took it back and they did not fix the issues. I sent it back twice after that but the issues was still not resolved. I even asked them if they can show it to another technician, but I was told there is no one else who can fix it. It was worse than before and I spent $393 on it. The customer service I received, has been terrible. I am thoroughly annoyed. I want to get this issue fixed, you can email me for more information. I am absolutely disappointed by the service and the lens is of no use to me anymore.
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April 2022 by Paul Westerbeck
I have a canon 400mm f2.8 IS which is no longer serviceable by canon. The autofocus was hunting and would not lock on. I brought it to tek media group for repair. The lens now functions like new again. Repair was completed in a timely manor.
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March 2022 by Mark D.
I was having a issue with a B&O Beomaster 3000, amp. Was getting very low volume for my turntable, and after communicating with them, and getting an estimate for $900+, agreed to send it in for repair. Even though I only had $170 into it. The service was quick and the 3000 was returned in just over a week. They also replaced my British Plug for a 110 US plug. After receiving the unit back, I was very excited to plug it in, but to my disbelief, the same situation, low volume, was prevalent. I got the technician on a video chat and i demonstrated the problem. They said, check the cartridge on the phonograph. I did and that fixed the problem. So it turns out that I was billed for $900 worth of parts and labor, for stuff that was not the problem. No discounted price was offered. Not happy. Complaining to others so you are all aware to be sure of what your trying to fix before you commit with them.
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August 2021 by Sue Nami
Extremely fair pricing. My printer works the best it has in the 10 years I’ve had it. I definitely intend on sending all my techs there and to continue using them in the future.
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June 2021 by Juan V.
I was charged twice, once for repairs not done by the tech and second for the actual repairs done to the printer. I was told one thing by the tech and he's telling customer service another thing. If I see him again I will be wringing him by his pencil neck. Do yourself a favor and stay away.
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March 2021 by Larry Lisser
Great people, a little slow but things work on your stereo systems
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January 2021 by Ross Andreson
Jasmine,Thanks for all your help and to the marvelous work done on this lense by the technicians! The lens had been tested and appears at this point to be working great!I am pleased!The transaction was smooth and fast!Thanks again for everything!Sincerely,RossSent from my iPhone> On December 13, 2020
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November 2020 by Erhan A.
Great service, great people, very happy with the service I received and will definitely be back for all of my audio repairs and needs.
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July 2020 by Jeffrey S.
Is this company still in business? They've been fixing my company's Video Monitors for years and I have 2 large TVs that were left with them 6 months ago and haven't heard anything back from them about it. We have called and stopped by the shop multiple times and there has been a sign on the door that said they were temporarily closed. If anyone from Tek Media Group sees this post please respond with some contact info so I can get ahold of you. Thanks.
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July 2020 by Isaac Gonzales
Way to expensive
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February 2020 by Jolynne Lewis
David is the best! Went above and beyond to provide me excellent service.
