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July 2024 by Melanie Williams
This store is very organized and clean. They have a great selection of clothes, food and other needs. The dollar section is always stocked well.
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June 2024 by Maria Camacho
Target
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June 2024 by Amarely Monroy
I have been a customer for years and have shopped at different Target locations. But coming to Target here in Burbank Empire even though I don't live in the area but work close to Burbank. I also make sure if I'm running errands and need to stop by Target I will come here to do my shopping. I could count on coming here. To see what I'm looking for, brands I know Target carries and has in the store, assistance from employees when need and go on about my day. When running my errands and making a trip to Target.
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June 2024 by mr4523mr
The store was clean and relatively empty, and the staff was very helpful.
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June 2024 by MsRhuby
Target run went well. Over!
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June 2024 by Robin Jankiewicz
I realized I forgot some items leaving Walmart so I decided to just drive across the parking lot and use my Target gift card. Which I forgot I had when I made my purchase
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May 2024 by DANIEL RODRIGUEZ
Not crowded
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March 2024 by Caroline L.
Tanya (slim lady with frizzy hair, maybe from Middle East region) was the worst cashier I've ever experienced at any target. She was so rude when I had a few separate transactions (for business reasons I needed seperate receipts) and she kept rolling her eyes, scoffing and just had a horrible attitude. She told me rudely I was going to get the 5% discount whether it was one transaction or many, which had nothing to do with why I was doing the separate transactions. She told me she had been with me over 20 minutes which obviously it had not been. It was from 8:41pm to 8:48 pm. Like uhm why does it matter how long you've been checking my items out for in the first place? If you don't want to be a cashier then that's a separate issue apart from me. I told her that her attitude was bad for a cashier and she said she had been with me for too long....Target needs to do a better job at hiring staff with decent customer service skills. Tanya, please do better or just quit if you hate your job that much.
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March 2024 by Brain B.
Cannot shop here. Used to go here for face and body cleansing products. Now they've put almost everything behind a locked case. You cannot look into the products without asking a staff member to unlock and open the different cases. The staff members are totally uninterested in opening the cases so that you can look into the products. They act like you are bothering them when you ask. And you might need to look at and compare multiple products, and they act like you are bothering them when they have to unlock just one single case. This is not a situation that is going to work.
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March 2024 by Nina M.
I like their stores. And most employees are nice and helping. But not all of them. They sometime give you the feeling that you are bothering them when you are asking a Q. Good prices, big store, alright service...
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January 2024 by Marisela Almazan
One of my favorite stores always finds what I need.
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January 2024 by Eli C.
Just bought a humidifier. Take it home and turns out it's been used. Wtf This is not honest Yall suck
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December 2023 by Diyan G.
Extremely poor customer service and unprofessional behavior that I experienced at the Target store in Burbank Empire Center on 12/31/23. The incident occurred when I attempted to return a Nintendo Switch, and we were accused of attempting to return a product with mismatched serial numbers by the store manager, Martha. Upon my attempt to return the Nintendo Switch, I was shocked to be accused of an attempt to return a product with mismatched serial numbers by Martha. Furthermore, she called security to support her claim, and they also asserted that the serial numbers did not match. This unjust and baseless accusation was deeply upsetting and embarrassing for me as a loyal customers of Target. Subsequently, I was advised by security to return the Nintendo Switch to the Target store in Eagle Rock, from which we had originally purchased the item. This was an inconvenience and caused us unnecessary distress. Upon arriving at the Eagle Rock store and discussing the matter with the manager, it became apparent that Martha had incorrectly verified the serial number. The manager at the Eagle Rock location clarified that Martha had only looked at the serial number of the base and not the electronic unit to verify the product, which led to the misunderstanding. In addition to the mishandling of the situation, I must express my disappointment with Martha's unprofessional and rude conduct throughout the entire ordeal. Her lack of respect and empathy towards us as customers was evident and it is unacceptable for a manager to treat customers in such a manner. As a result of this incident, my family and I were subjected to undue stress and inconvenience. We were falsely accused and made to feel like criminals in front of other customers, and then we had to go through the hassle of rectifying the situation that was caused by the negligence of your store manager. I request that appropriate action be taken to address this matter and prevent similar incidents from occurring in the future. Additionally, I would appreciate a formal apology from Target for the distress and inconvenience that we endured as a result of this incident. I trust that you will investigate this matter thoroughly and take the necessary steps to ensure that such unprofessional conduct does not recur in any of your stores. I hope to receive a prompt response to this complaint.
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December 2023 by Ksennia D.
Overall shopping experience is good. But the restroom looked like it hasn't been cleaned in a while. Do they not have a cleaning crew???
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November 2023 by Gary N.
Everything seems to be bigger here in Burbank even for Target, located in a large shopping center right next to other stores, I got a bit overwhelmed here, just more stuffs to check out and I guess more spending for me at the end, a lot of their toys were somewhat untouched for no reasons at all, like last week Thanksgiving didn't wipe out the place, but I have to definitely make my stop here again if I am in the area.
