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February 2024 by Erin Ponce
Lazy staff
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December 2023 by Melissa Metz
Pam is a fantastic stylist. For haircuts, she listens to client requests and checks in to see if she’s meeting expectations as she goes. I have only scheduled appointments at this salon with Pam because I have always been pleased with the results.
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September 2023 by MidnightBlue608
Tbh not the greatest:c. Usually I don't have a problem with this place. I had my hair cut by someone different and I specifically asked for a TRIM. she over did it and left me with a completely new style that I honestly don't like.
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May 2023 by Science
This was the worst haircut experience of my entire life. The master immediately specified how high the fade should be done, I immediately explained my preferences. But when she started to cut, the fade was too high and there was a very sharp transition, although I said I needed a smooth one. The master chatted with her colleague all the time, the haircut was not consistent, and as a result she shows me a work where the edges look like my hair was plucked in places. I asked her to fix it, but she took my fade even higher. When I saw my edging at the back, which was crooked and raised too high, I decided not to say anything else to her, so as not to ruin my hair even more. As I got up from the chair, all my clothes were in clumps of hair, which the master did not rush to help me remove. This is the highest unprofessionalism that I had. After that, I had to turn to another master to correct the situation. As a visitor, I decided to save money, but in the end I got the worst for $33.p.s. Recently, the manager contacted me, apologized for the poor-quality haircut, said that he would work with the hairdresser in the future and made a refund money. I appreciate it. I hope in the future, people will not have such situations :)
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December 2022 by M A
Depending on who's on you can get a great haircut for a very low price start are very nice and they keep a very clean environment
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November 2022 by GM California
Sharing my experience at Supercut Burbank. Very disappointed with the service and skill of Jennifer. First, she made me sit down right after cutting another customer without cleaning or blowing the hair sitting on the chair Her attitude and welcome were terrible.... Then ask me what I was looking for, and my only request was to use scissors to cut the side and back head bottom since I would like to keep my hair long...A few minutes later out of the blue, she started raising her voice at me and came across that I had to let her do her job; explaining to me why she does not want to use the scissor, and immediately told her that usually at other salons they are good with scissors.I also mention to Lilit over the phone if they were okay with cutting my hair with scissors and she said yes, no problem...if she would have said no, I would have not scheduled my appointment.... Idk why it was a big deal.When done cutting my hair in five minutes, Jennifer did not even show me the back of my head or how I want my sideburns to be shaved - Extremely rude attitude... Jennifer probably has personal issues outside of work or problems at work I don't know.... but she needs to stay professional and cut hair either with the scissor or with the trimmer, without attitude!!I live down the street from this supercut...and not going back rather drive than have to endure her bad behavior again.AVOID JENNIFER IS BEST....Service: Haircut
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October 2022 by Guillaume M.
Sharing my experience at Supercut Burbank. Very disappointed with the service and skill of Jennifer. First, she made me sit down right after cutting another customer without cleaning or blowing the hair sitting on the chair Her attitude and welcome were terrible.... Then ask me what I was looking for, and my only request was to use scissors to cut the side and back head bottom since I would like to keep my hair long... A few minutes later out of the blue, she started raising her voice at me and came across that I had to let her do her job; explaining to me why she does not want to use the scissor, and immediately told her that usually at other salons they are good with scissors. I also mention to Lilit over the phone if they were okay with cutting my hair with scissors and she said yes, no problem...if she would have said no, I would not have scheduled my appointment.... Idk why it was a big deal. When done cutting my hair in five minutes, Jennifer did not even show me the back of my head or how I want my sideburns to be shaved - Extremely rude attitude... Jennifer probably has personal issues outside of work or problems at work I don't know.... but she needs to stay professional and cut hair either with the scissor or with the trimmer, without attitude!! I live down the street from this supercut...and not going back rather drive than have to endure her bad behavior. AVOID JENNIFER IS BEST....
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October 2022 by Emma L.
been coming here since i was about 6 years old I am now 24... I have never experienced worse experience. Kenneth or whatever, extremely rude - not welcoming whatsoever. I am so angry and upset with how downhill this location has gotten. I just a quick trim everytime and I tip and it's been great and quick for almost 20 years straight. This Kenneth guy is the biggest a****** i have ever met. I will continue to trash this place due to how uncomfortable this worker made me. Seriously this place deserves to be taken down or that worker fired. So much attitude like chill the f out dude you are cutting hair. I just wanted my split ends cut out nothing huge and maybe a quick wash but apparently since - per Kenneth's words: had not been there in 10 years- things had changed but he said it in the most rude way possible. Seriously I'd love to call the police to get this place shut down for good. Only go here if you want to leave so angry you want to kill yourself. Horrible place. Ruined the rest of my day so thanks!!!!!
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September 2022 by Kriscia Rubio
I've never had a negative experience since coming to this salon. James is absolutely wonderful and skilled. He knows exactly what to do. At this point, I just tell him to do whatever he thinks is best. I guarantee you'll have a great experience.Services: Bang trim
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September 2022 by gina g.
I have been going to Supercuts on and off for the past decade. But once I found James (I followed him from a different Supercut location) I have become a loyal Supercut customer. James is super talented and he works magic with my maturing (AKA rapidly graying/ thinning hair ) James is able to transform my hair into a beautiful healthy hair that lasts for several weeks in between my visits:)! James knows exactly what my hair needs and recommends awesome products. Plus he is a master at color and his now drying skills are amazing!!!I also love going to this location/ plenty of parking and the vibes in the saloon are always positive and relaxing. James runs a very professional and fun Saloon! I now look forward to my hair appointments!!!
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September 2022 by Alex R.
I am so glad to have found this particular Supercuts. For over a year I have been getting my haircuts at this location and always get a great haircut and great service. Everyone is friendly and attentive. I make an appointment in advance and I am immediately seated. I have also been lucky to find James to cut my hair at this location. Every haircut has been exactly what I have asked for. Another time I brought him a photo and over time he was able to get me the same look. James is easy to talk to and if you need help finding the best cut, he has great advice. A super nice guy! It's located in a mini shopping area so there is always plenty of close by parking.
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September 2022 by Neal U.
Great place to bring in my 4 year old boy for a haircut. I can make an appointment online and always get in the same day usually within an hour. They make it really quick and fun!
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September 2022 by Phillip S.
James is the best! This location is always clean (and its parking is better than other Supercuts I've experienced!) Everyone has been very warm and friendly to me. In instances where James can't see me, he's been very helpful to recommend his staff to help me instead. Highly recommend this location!
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August 2022 by Pennsylvania Bear
The customer service is amazing the stylists are amazing and it’s great to be here I totally recommend to everyone needs a haircut
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July 2022 by Maida P.
Hollywood Way, avoid Kenneth, if you're a woman w fine hair & want a layered precision cut. I explained in detail how to cut my bangs, not too short. He cut them too short, shorter on one side, and a divot cut out at the side which should have been a face-framing taper. Had to repeatedly tell him to cut layers, and he would do just a little bit and ask if that was enough. (It wasn't.) Asked for a rounded shape, he cut it blunt and had to ask him to shape it. Not sure what he was thinking or seeing, since he said 'I got you' when I explained my request. Maybe he has expertise in other styles of hair.