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February 2024 by Lisa K.
To whom it may concern, On January 18th and 19th I placed orders in which I'd selected items from the deli that I paid for but didn't receive. I've also received botched orders. I've try to reach them by phone several times, to no avail. When I've called before 1pm, and asked for Tony, my call was put on hold briefly and then disconnected. I even sent an email to their corporate office, but have not heard back from them either. As a long time customer and someone who has benefited from them greatly over the years, I am really baffled at this version of customer service which seems to be only a disservice after all. I am so very sorry that it has come to this. Maybe somebody in a position of authority will see this lonely email and helped rectify the problem. I truly hope so!! Very truly yours, Lisa K
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December 2023 by Joe Patron
They don't have the deli anymore i.drove all the way from Winnetka for the deli sandwiches were the best big disappointment when I arrived
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November 2023 by Vanessa M.
$16 tuna melt consists of microwaved bread and cheese, an opened can of tuna tossed in it.... So disgusting, I'm dry heaving from the smell.
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August 2023 by Debbie Christie
They’re nice until you complain about something.. have ordered from them for years and they treat me totally different now. Have spent a lot of money there.
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August 2023 by Garrett McCord
These guys are very nice. The place is clean and spacious. They carry baby ruth candy bars!!!
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May 2023 by V V.
The guy charged me $20 for a breakfast burrito. They covered the prices on the menu board so they can rip off you like that. Get your breakfast a few yards down at Little Nelly or Porto's.
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January 2023 by Krixy - Dalaran
Tried to Order through Canna cabana in shawnessy Calgary today and after an hour I called and got a rough estimate of a day and a half for supposed “same day delivery” through store2door and was told that they send a driver whenever they feel like it pretty much. I refuse to use any delivery service that uses Store2door after about 5-6 times now that it has been like this, the one day it took 7 hours from the time I ordered to the time it got to my door because of store2door!
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December 2022 by Ari H.
I'm not sure where to start with this review. Been a customer for years and they recently changed management, which is cool because the inside of the place was outdated, but this is where the good part ends. I went in during my work break to grab a sandwich from the deli when I realized some things aren't right, employees were smoking inside the store those vape things, they were joking and laughing in some other language. Seemed like a very unprofessional workplace. I ordered my sandwich when some lady there who wasn't even wearing protective gear like a mask, hair net, or gloves starts making it. I should have ran out then and there, but I had already paid for the sandwich. The worst part is when I started to eat, I realized that there was mold on the bread, so I had to trash the entire thing. Very shameful experience. Would not recommend.
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September 2022 by orlando garcia
Since they stopped shipping, I placed an order with them didn't know now my order has not been shipped they charged me and now I can't get my order or a refund
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August 2022 by Krix -Alexstrasza
Tried to Order through Canna cabana in shawnessy Calgary today and after an hour I called and got a rough estimate of a day and a half for supposed “same day delivery” through store2door and was told that they send a driver whenever they feel like it pretty much. I refuse to use any delivery service that uses Store2door after about 5-6 times now that it has been like this, the one day it took 7 hours from the time I ordered to the time it got to my door because of store2door!
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August 2022 by Nawal N.
So we recently heard about the new ownership & we decided to give this place another shot. & OMG the changes are amazing. They remodled the counter which looks so nice! They brought in soooo much more liquor, bourben, beer, craft beer, slush beer! Dont get me started with the deli food. They got new meat although its the same menu they make the sandwhiches more stacked and its just really flavorful now. I spoke to the owner and they said there would be a lot more remodeling being done & that they added a phone so you can txt your orders then come pick it up so you arent waiting around for your food wasting time during your lunch break. You guys got me hooked all over again. Esspecialy Tony he is a gem! -Noa from Monday night
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July 2022 by Courtney K.
I have been coming here for the past 10 years, but the recent changes made under the new ownership has really made all the difference! The store looks brighter and better with their more open layout and new countertop! The customer service is wayyyyy better than before! The Deli menu stayed the same and you can still expect the same quality of food, which I was very happy about! I am very excited to try out their new "texting" telephone number, which will allow me to text my order instead of calling. I think that's genius! So give the store a try!!! Can't beat the convenience!
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June 2022 by Cardinal R.
Great food, delivered so rapidly you'd think they used a Star Trek transporter. The delivery people are always so sweet! Do not hesitate to get one of their delicious turkey sandwiches, especially if they have whole grain baguettes available. They really pay attention to what you order and how you like it.
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February 2022 by Aja G.
I wish I could give a 4.5 but since I'm stuck with whole stars, here we go. My husband and I ordered their breakfast burritos without meat. They were made fast, served hot, and super tasty! They're very simple - eggs, cheese and potato - but can be wrapped in a tomato or spinach wrap. We opted for spinach and it didn't disappoint! A very reasonable price point and a generous amount of food. It's served with a miniature tub of salsa. I've also had the breakfast bagel sandwich here and it was awesome, too. They have a variety of deli sandwiches, loaded baked potatoes, salads and the usual convenience store additions. I only deducted because no one here was wearing a mask, despite the city ordinance to do so. The back door was also open while one employee smoked, so the store reeked of cigarettes, which was unappealing. I didn't talk to the staff long but they seemed congenial. It'a really close to the Burbank airport so I'd recommend this place to anyone needed a breakfast on the go or a meal when they land.
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January 2022 by Porroh
They’ve been absolutely invaluable during quarantine. Always friendly, wearing a mask and the delivery is super fast. Don’t know what we’d do without them!
